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Pinecone status history

Current state: operational — “All Systems Operational” per https://status.pinecone.io (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

2incidents, last 30 days
6incidents, last 90 days
46incidents on record
Incidents per week, last 12 weeks:

How long do Pinecone incidents last?

82 minmedian incident duration46 measured
4.9 h90th percentile1 in 10 ran longer
86 minmedian, major/critical only29 incidents

From 46 incidents with a vendor-posted start and resolve time. Longest on record: [Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes — 15.2 h (2025-09-02 22:46 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (46)

StartedIncidentStatusImpactDuration
2026-09-01 15:04 UTC5xx errors on some control plane operationsresolvedmajor4 h 36 min
2026-08-25 15:50 UTC[SERVERLESS][GCP][us-central1] 5xx errors on some read and write requestsresolvedmajor21 min
2026-07-21 19:10 UTC[SERVERLESS][Azure][eastus2] 5xx errors for some namespacesresolvedcritical29 min
2026-07-20 16:44 UTC[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexesresolvedminor1 h 15 min
2026-07-12 23:21 UTC[Serverless][AWS][us-east-1] Increase in freshness lag for some namespacesresolvedminor4 h 54 min
2026-07-09 09:50 UTC[Serverless][Azure][eastus2] 5xx errors on some requests for some indexesresolvedmajor4 h 47 min
2026-06-18 10:00 UTCSome initial queries to infrequently read namespaces incorrectly returning empty resultsresolvedminor8 h 22 min
2026-06-16 13:05 UTC[Serverless][AWS][us-east-1] Metrics tab in the console not showing graphsresolvednone3 h 59 min
2026-06-06 17:05 UTC[Serverless][AWS][us-west-2] 5xx errors for some requests on some indexesresolvedmajor3 h 35 min
2026-06-06 13:05 UTC[Serverless][AWS][us-west-2] Read path operations for some indexes may experience elevated latency and timeoutsresolvedminor2 h 44 min
2026-06-06 00:48 UTC[AWS][us-east-1] 5xx errors for some requests on some indexesresolvedminor26 min
2026-05-25 13:41 UTC[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.resolvedmajor1 h 18 min
2026-05-13 20:14 UTC[AWS][us-east-1] 5xx errors on read and write operations for some indexesresolvedmajor1 h 01 min
2026-05-06 20:02 UTC[AWS][us-east-1] 5xx errors for some requests on some indexesresolvedmajor27 min
2026-05-06 15:00 UTCPinecone Console loading slowly for some usersresolvedminor19 min
2026-03-13 08:50 UTC[GCP][europe-west4] Errors for upsert operations on some indexesresolvedmajor1 h 03 min
2026-03-05 21:57 UTC[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxyresolvedminor1 h 04 min
2026-03-04 21:06 UTC[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexesresolvedmajor1 h 10 min
2026-02-23 23:14 UTC[GCP][us-central1][europe-west4] Errors on some read operationsresolvedmajor2 h 38 min
2026-02-05 10:55 UTC[Serverless][AWS][us-east-1] Increase in freshness lag for some namespacesresolvedminor11 h 01 min
2026-01-15 12:12 UTC[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexesresolvedmajor3 h 18 min
2026-01-02 16:31 UTCIntermittent unavailability across all environments for some indexesresolvedmajor1 h 26 min
2025-12-31 03:13 UTC[Serverless][AWS][us-west-2] 5xx errors on some read path operationsresolvedmajor16 min
2025-12-19 01:15 UTC[Serverless][GCP][us-central1] Partial control plane unavailability for some usersresolvednone0 min
2025-12-15 10:39 UTC[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexesresolvedmajor11 h 22 min
2025-12-09 20:15 UTCIncreased file processing time for Assistantresolvedminor5 h 35 min
2025-12-08 20:43 UTCUnavailability for embed and rerank requestsresolvednone0 min
2025-12-05 18:36 UTC[Serverless][GCP][us-central1] 5xx errors on some read operations for some namespacesresolvedmajor2 h 06 min
2025-12-03 15:53 UTC[Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespacesresolvedmajor46 min
2025-11-24 17:28 UTC[Serverless][AWS][us-east-1] 5xx errors on some read path operationsresolvedmajor1 h 01 min
2025-11-13 02:00 UTCSome index-level usage metrics unavailableresolvednone0 min
2025-11-06 14:38 UTC[Serverless][AWS][eu-west-1] 5xx errors on some write path operationsresolvedmajor2 min
2025-10-30 22:00 UTCPartial unavailability on cohere-rerank-3.5 modelresolvednone0 min
2025-10-23 17:32 UTC[Serverless][GCP][us-central1] 5xx errors on some read and write operationsresolvedmajor51 min
2025-10-21 17:57 UTC[Serverless][Azure][eastus2] 5xx errors on some read and write operationsresolvedmajor1 h 26 min
2025-10-21 01:27 UTCSome users may be unable to access the Pinecone web console. All API services remain fully operational.resolvedmajor2 h 03 min
2025-10-20 17:05 UTCSome users may be unable to access the Pinecone web console. All API services remain fully operational.resolvedmajor54 min
2025-09-15 15:52 UTC[Serverless][AWS][us-east-1] `403 PermissionDenied` errors for read and write operations on some indexes and assistantsresolvedminor6 min
2025-09-10 13:16 UTC[Serverless][AWS][us-east-1] 5xx errors on some read and write operationsresolvedmajor3 h 21 min
2025-09-10 12:52 UTC[Serverless][AWS][us-west-2] 5xx errors on some read operationsresolvedmajor4 h 30 min
2025-09-09 12:55 UTC[Serverless][AWS][us-east-1] 5xx errors on write operations for some indexesresolvedmajor1 h 44 min
2025-09-02 22:46 UTC[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexesresolvedmajor15 h 14 min
2025-08-29 20:28 UTCConsole stuck loading after login for some usersresolvedminor2 h 13 min
2025-08-28 18:30 UTC[Serverless][AWS][us-west-2] Unavailability for some read path operations for some indexesresolvedmajor1 h 54 min
2025-08-26 13:22 UTC[Serverless][GCP][europe-west4] Indexing lag on some indexes; recent writes may not appear in readsresolvedminor1 h 42 min
2025-08-21 16:54 UTC[Serverless][AWS][us-west-2] Unavailability for some read path operations for some indexesresolvedmajor59 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Pinecone with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "pinecone"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}