Vendor Status Watch

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Practice Fusion status history

Current state: operational — “All Systems Operational” per https://status.practicefusion.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

1incidents, last 30 days
2incidents, last 90 days
43incidents on record
Incidents per week, last 12 weeks:

How long do Practice Fusion incidents last?

82 minmedian incident duration43 measured
6.8 h90th percentile1 in 10 ran longer
51 minmedian, major/critical only18 incidents

From 43 incidents with a vendor-posted start and resolve time. Longest on record: Issues with Integrated Scanning — 5.9 days (2026-05-13 17:09 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (43)

StartedIncidentStatusImpactDuration
2026-08-19 14:34 UTCEHR is online but some users may experience issues with Practice Fusion Billing Softwareresolvedminor6 h 50 min
2026-07-22 13:35 UTCThe Practice Fusion Help Page is Unavailableresolvednone21 min
2026-06-11 13:34 UTCEHR is online but some users may experience issues with viewing documentsresolvedcritical1 h 56 min
2026-06-10 14:15 UTCIssues with Integrated Scanningresolvedmajor6 h 22 min
2026-06-02 20:43 UTCPractice Fusion Billing Software log in issuesresolvedminor21 min
2026-05-18 17:45 UTCPractice Fusion log in issuesresolvedmajor15 min
2026-05-13 17:09 UTCIssues with Integrated Scanningresolvednone5 d 21 h
2026-05-07 18:52 UTCPractice Fusion Login - 2FA code won't send via SMS/textresolvedminor10 min
2026-04-13 15:44 UTCThe EHR is offlineresolvedmajor23 min
2026-04-09 15:01 UTCSome users may experience issues with the Veradigm Billing software.resolvednone0 min
2026-04-03 19:59 UTCEHR is online but some users may experience issues with e-prescribing controlled substances through ID.meresolvedminor2 d 17 h
2026-03-31 20:11 UTCThe EHR is online but some users may experience issues with Real-Time Prescription Benefitsresolvedminor42 h 45 min
2026-03-26 01:06 UTCPatient Fusion log in issuesresolvedminor17 min
2026-03-17 22:11 UTCThe EHR is temporarily offline for emergency maintenanceresolvedmajor24 min
2026-03-09 18:56 UTCSome users may experience degraded performance or slowness while using Practice Fusion Billing Softwareresolvedminor2 h 45 min
2026-02-24 23:30 UTCSome users may experience degraded performance or slowness while using Practice Fusion Billing Softwareresolvedminor59 min
2026-02-20 16:46 UTCThe EHR is online but some users may experience issues with Schedulingresolvedminor4 h 34 min
2026-02-17 16:27 UTCPractice Fusion log in issuesresolvedcritical30 min
2026-02-12 16:33 UTCPractice Fusion log in issuesresolvedcritical59 min
2026-02-03 23:45 UTCThe EHR is online but some users may experience issues with Chartingresolvedminor1 h 29 min
2026-01-15 19:41 UTCPractice Fusion log in issuesresolvedcritical32 min
2026-01-15 14:30 UTCDelay in superbills sent to Practice Fusion Billingresolvedcritical41 min
2026-01-14 05:13 UTCPatient Fusion - Users unable to log inresolvedcritical1 h 35 min
2026-01-06 21:26 UTCPractice Fusion Billing Software Outageresolvedcritical59 min
2026-01-06 16:15 UTCPractice Fusion Billing Software - Claims scrubbing issueresolvedminor6 h 51 min
2025-12-18 22:43 UTCEHR is online but some users may experience issues with e-prescribing EPCS (ID.me)resolvedminor1 h 37 min
2025-12-18 20:39 UTCThe EHR is offlineresolvedcritical22 min
2025-12-17 00:00 UTCEHR is online but some users may experience issues with sending controlled prescriptionsresolvedminor31 min
2025-11-14 14:36 UTCThe EHR is offlineresolvedmajor38 min
2025-10-20 16:14 UTCPractice Fusion Billing Software issueresolvedcritical4 h 57 min
2025-10-20 15:24 UTCPhone System Outageresolvednone23 h 53 min
2025-10-20 15:21 UTCEHR is online but some users may experiencing performance issues.resolvedmajor6 h 13 min
2025-10-20 12:37 UTCEHR is online but some users may experience slownessresolvedminor1 h 22 min
2025-10-20 09:55 UTCEHR is online but some users may experience issues with Activity feed and audit reportresolvedminor4 h 06 min
2025-10-15 16:55 UTCPhone System Outageresolvednone6 h 41 min
2025-10-14 18:04 UTCEHR is online but some users may experience issues with e-prescribingresolvedmajor43 min
2025-10-14 15:51 UTCEHR is online but some users may experience issues with Chartingresolvedmajor2 h 32 min
2025-10-08 21:03 UTCEHR is online but some users may experience issues with e-prescribingresolvedminor51 min
2025-10-03 22:18 UTCEHR is online but some users may experience issues with Lab orderingresolvedminor35 min
2025-09-16 16:34 UTCPractice Fusion log in issuesresolvedminor1 h 56 min
2025-09-03 17:45 UTCPractice Fusion log in issuesresolvedcritical1 h 01 min
2025-08-28 17:45 UTCUnable to receive 2FA code via textresolvednone3 h 33 min
2025-08-21 16:11 UTCEHR is online but some users may experience issues with sending superbills to AdvancedMD and NueMDresolvedminor1 h 54 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Practice Fusion with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "practice-fusion"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}