ServiceTitan status history
Current state: operational — “All Systems Operational” per https://status.servicetitan.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do ServiceTitan incidents last?
From 41 incidents with a vendor-posted start and resolve time. Longest on record: Office Application Service Availability Issue — 15.8 h (2026-05-29 05:56 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (41)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-09-08 15:54 UTC | [Fleet Pro] Service Availability Issue | resolved | none | 1 h 35 min |
| 2026-09-01 17:02 UTC | [Phones Pro] 3rd Party Service Availability Issue | resolved | none | 3 h 27 min |
| 2026-08-19 18:39 UTC | [Voice Agents] 3rd Party Service Availability Issue | resolved | none | 1 h 45 min |
| 2026-08-11 03:38 UTC | Outbound Calls: Downstream Provider Service Availability Issue | resolved | major | 7 h 47 min |
| 2026-07-27 17:37 UTC | CCPRO Service Availability Issue | resolved | none | 1 h 44 min |
| 2026-07-27 12:45 UTC | Service Availability Issue | resolved | critical | 50 min |
| 2026-06-30 23:53 UTC | Call Bubble Issues | resolved | minor | 27 min |
| 2026-05-29 05:56 UTC | Office Application Service Availability Issue | resolved | critical | 15 h 47 min |
| 2026-05-27 18:11 UTC | Errors Accessing ServiceTitan | resolved | major | 48 min |
| 2026-05-21 14:55 UTC | Voice Agent Outage | resolved | none | 3 h 47 min |
| 2026-05-12 15:50 UTC | 3rd Party Issue: Virtual Voice Agents | resolved | none | 1 h 56 min |
| 2026-05-11 16:55 UTC | CCPro 3rd Party Issue | resolved | none | 3 h 44 min |
| 2026-04-23 18:04 UTC | Service Availability Issue | resolved | none | 3 h 16 min |
| 2026-04-17 19:53 UTC | Contact Center Pro - 3rd Party Service Availability Issue | resolved | minor | 28 min |
| 2026-03-20 14:28 UTC | Virtual Voice Agents Performance Degradation | resolved | major | 57 min |
| 2026-03-10 14:39 UTC | Phones Pro - Intermittent Issues | resolved | major | 2 h 10 min |
| 2026-03-02 14:15 UTC | SmartWare (CLEO) Service Disruption: Login Issues and Timeout Errors | resolved | major | 0 min |
| 2026-02-26 21:03 UTC | Performance Issues | resolved | minor | 1 h 53 min |
| 2026-02-25 15:54 UTC | Contact Center Pro Issues | resolved | none | 1 h 11 min |
| 2026-02-24 21:05 UTC | Job Booking Issue | resolved | major | 1 h 18 min |
| 2026-01-22 14:34 UTC | ServiceTitan Slowness Issues | resolved | critical | 1 h 06 min |
| 2026-01-21 16:13 UTC | Phones Pro Outbound Call Issues - Bandwidth Incident | resolved | minor | 8 h 25 min |
| 2026-01-10 18:13 UTC | Performance Issues | resolved | major | 2 h 51 min |
| 2026-01-05 14:35 UTC | Contact Center Pro Issues | resolved | critical | 4 h 39 min |
| 2025-12-09 18:18 UTC | Phones Pro Issues | resolved | minor | 35 min |
| 2025-12-09 16:00 UTC | Third-Party Disruption Causing Outbound Call Failures | resolved | major | 0 min |
| 2025-11-18 14:01 UTC | Schedule Engine and Contact Center Pro Voice Assistant - Intermittent Slowness | resolved | minor | 4 h 22 min |
| 2025-11-10 21:15 UTC | Delayed Call Bubbles | resolved | none | 2 h 16 min |
| 2025-11-05 18:34 UTC | CC Pro Service Interruption | resolved | critical | 33 min |
| 2025-10-29 16:16 UTC | Contact Center Pro - Loading Issues | resolved | major | 2 h 47 min |
| 2025-10-20 16:26 UTC | Contact Center Pro - Intermittent issues affecting Voice Agent calls | resolved | none | 2 h 41 min |
| 2025-09-26 21:47 UTC | Payment Processing Issues | resolved | major | 3 h 05 min |
| 2025-09-10 20:32 UTC | Intermittent Inbound SMS Failures | resolved | minor | 5 h 50 min |
| 2025-09-03 16:01 UTC | Investigation of multiple components | resolved | none | 3 h 12 min |
| 2025-09-03 16:00 UTC | Enterprise Hub - Login and Performance Issues | resolved | none | 0 min |
| 2025-09-03 15:03 UTC | Inbound SMS - Delays in processing | resolved | minor | 4 h 42 min |
| 2025-09-02 17:04 UTC | Third Party CDN Issues causing ServiceTitan Performance Issues | resolved | minor | 3 h 37 min |
| 2025-08-21 18:57 UTC | Contact Center Pro Issues | resolved | minor | 1 h 14 min |
| 2025-08-20 13:45 UTC | Contact Center Pro Issues | resolved | none | 0 min |
| 2025-08-18 23:08 UTC | Contact Center Pro Issues | resolved | none | 55 min |
| 2025-08-12 22:08 UTC | Contact Center Pro Issues | resolved | critical | 3 h 21 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch ServiceTitan with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"servicetitan"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}