Vendor Status Watch

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Shakepay status history

Current state: operational — “All Systems Operational” per https://status.shakepay.com (Atlassian Statuspage), checked 2026-09-24 12:28 UTC.

2incidents, last 30 days
4incidents, last 90 days
41incidents on record
Incidents per week, last 12 weeks:

How long do Shakepay incidents last?

54 minmedian incident duration41 measured
3.1 h90th percentile1 in 10 ran longer
42 minmedian, major/critical only13 incidents

From 41 incidents with a vendor-posted start and resolve time. Longest on record: Card Service (Issuing, Digital Wallet Tokenization) problems — 11.1 h (2025-10-20 14:22 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (41)

StartedIncidentStatusImpactDuration
2026-09-10 16:01 UTCProblems with Interac e-Transfer Request Moneyresolvedmajor2 h 23 min
2026-09-04 19:18 UTCEthereum & USDC cashouts currently unavailableresolvedmajor42 min
2026-07-21 20:34 UTCCard Service (Issuing, Digital Wallet Tokenization) problemsresolvedminor2 h 23 min
2026-07-08 18:32 UTCWidespread Service Unavailabilityresolvedmajor26 min
2026-06-07 11:35 UTCCrypto Transactions delayedresolvedminor57 min
2026-05-21 15:36 UTCPerformance degraded: In-app Card screenresolvedminor38 min
2026-05-20 14:33 UTCe-Transfer Delayedresolvedminor3 h 02 min
2026-05-17 15:30 UTCBill Payments outageresolvedminor6 h 31 min
2026-05-10 15:23 UTCE-transfer outageresolvedmajor1 h 55 min
2026-04-05 16:16 UTCE-transfers cashout delayedresolvedminor7 h 57 min
2026-03-13 14:44 UTCCrypto Buy/Sell, Card, e-Transfer funding/withdrawal, Notifications, Emailsresolvedmajor58 min
2026-03-04 04:21 UTCE-transfer outageresolvedminor17 min
2026-03-03 09:48 UTCE-transfer outageresolvedmajor27 min
2026-02-23 20:35 UTCDelayed ETH & USDC transactionsresolvedminor21 min
2026-02-22 15:44 UTCE-transfersresolvedminor6 h 22 min
2026-02-12 18:18 UTCDelayed ETH/USDC cashins & cashoutsresolvedmajor15 min
2026-02-05 17:10 UTCSlow APIresolvedminor13 min
2026-01-31 20:41 UTCSMS Delivery Issues Affecting Sign-In and Sign-Upresolvednone3 h 09 min
2026-01-22 18:15 UTC[Shakepay Card] Transactions currently unavailableresolvedmajor2 h 25 min
2026-01-20 17:04 UTCEthereum/USDC cashouts delayedresolvedmajor31 min
2026-01-18 06:27 UTCE-Transfers and Money Requests Delayedresolvedminor7 min
2026-01-09 20:01 UTCSupport Chat unavailableresolvednone54 min
2025-12-11 11:39 UTCBackground jobs stuckresolvednone26 min
2025-11-23 17:25 UTCDelayed outgoing e-Transfersresolvedminor3 h 08 min
2025-11-13 22:15 UTCEmail Deliverability Issueresolvednone1 h 54 min
2025-11-13 22:14 UTCE-Transfer Cashin delayedresolvedminor1 h 54 min
2025-11-13 19:40 UTCDelayed Incoming E-Transfersresolvedminor46 min
2025-11-13 19:26 UTCEmail Deliverability Issueresolvednone1 h 00 min
2025-11-11 22:44 UTCDegraded Performance with Interac Money Requests and Ethereum Fundingresolvedminor1 h 47 min
2025-11-11 21:34 UTCWeb app, API performance degradedresolvedminor38 min
2025-11-10 08:50 UTCOur mobile and web are slow to respondresolvedmajor45 min
2025-11-03 23:39 UTCUSDC Cashout Delayedresolvedminor33 min
2025-10-31 14:42 UTCBitcoin and Ethereum Cashouts Delayedresolvedminor41 min
2025-10-27 10:36 UTCWeb app, API performance degradedresolvedcritical41 min
2025-10-20 14:22 UTCCard Service (Issuing, Digital Wallet Tokenization) problemsresolvednone11 h 06 min
2025-10-15 16:42 UTCETH Cashins Delayedresolvedminor1 h 49 min
2025-10-10 22:02 UTCETH Cash-out delayedresolvedminor2 h 01 min
2025-10-08 22:12 UTCIssue with background or scheduled jobs, notificationsresolvedmajor53 min
2025-10-03 15:29 UTCSMS Delivery Issues Affecting Sign-In and Sign-Upresolvedminor30 min
2025-09-10 14:10 UTCDelayed ETH & USDC cashoutsresolvedmajor28 min
2025-09-02 13:14 UTC[Shakepay Card] Transactions currently unavailableresolvednone1 h 28 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Shakepay with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "shakepay"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}