Vendor Status Watch

← all vendors

Shakepay status history

Current state: operational — “All Systems Operational” per https://status.shakepay.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

2incidents, last 30 days
4incidents, last 90 days
42incidents on record
Incidents per week, last 12 weeks:

How long do Shakepay incidents last?

53 minmedian incident duration42 measured
3.1 h90th percentile1 in 10 ran longer
42 minmedian, major/critical only13 incidents

From 42 incidents with a vendor-posted start and resolve time. Longest on record: Card Service (Issuing, Digital Wallet Tokenization) problems — 11.1 h (2025-10-20 14:22 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (42)

StartedIncidentStatusImpactDuration
2026-09-10 16:01 UTCProblems with Interac e-Transfer Request Moneyresolvedmajor2 h 23 min
2026-09-04 19:18 UTCEthereum & USDC cashouts currently unavailableresolvedmajor42 min
2026-07-21 20:34 UTCCard Service (Issuing, Digital Wallet Tokenization) problemsresolvedminor2 h 23 min
2026-07-08 18:32 UTCWidespread Service Unavailabilityresolvedmajor26 min
2026-06-07 11:35 UTCCrypto Transactions delayedresolvedminor57 min
2026-05-21 15:36 UTCPerformance degraded: In-app Card screenresolvedminor38 min
2026-05-20 14:33 UTCe-Transfer Delayedresolvedminor3 h 02 min
2026-05-17 15:30 UTCBill Payments outageresolvedminor6 h 31 min
2026-05-10 15:23 UTCE-transfer outageresolvedmajor1 h 55 min
2026-04-05 16:16 UTCE-transfers cashout delayedresolvedminor7 h 57 min
2026-03-13 14:44 UTCCrypto Buy/Sell, Card, e-Transfer funding/withdrawal, Notifications, Emailsresolvedmajor58 min
2026-03-04 04:21 UTCE-transfer outageresolvedminor17 min
2026-03-03 09:48 UTCE-transfer outageresolvedmajor27 min
2026-02-23 20:35 UTCDelayed ETH & USDC transactionsresolvedminor21 min
2026-02-22 15:44 UTCE-transfersresolvedminor6 h 22 min
2026-02-12 18:18 UTCDelayed ETH/USDC cashins & cashoutsresolvedmajor15 min
2026-02-05 17:10 UTCSlow APIresolvedminor13 min
2026-01-31 20:41 UTCSMS Delivery Issues Affecting Sign-In and Sign-Upresolvednone3 h 09 min
2026-01-22 18:15 UTC[Shakepay Card] Transactions currently unavailableresolvedmajor2 h 25 min
2026-01-20 17:04 UTCEthereum/USDC cashouts delayedresolvedmajor31 min
2026-01-18 06:27 UTCE-Transfers and Money Requests Delayedresolvedminor7 min
2026-01-09 20:01 UTCSupport Chat unavailableresolvednone54 min
2025-12-11 11:39 UTCBackground jobs stuckresolvednone26 min
2025-11-23 17:25 UTCDelayed outgoing e-Transfersresolvedminor3 h 08 min
2025-11-13 22:15 UTCEmail Deliverability Issueresolvednone1 h 54 min
2025-11-13 22:14 UTCE-Transfer Cashin delayedresolvedminor1 h 54 min
2025-11-13 19:40 UTCDelayed Incoming E-Transfersresolvedminor46 min
2025-11-13 19:26 UTCEmail Deliverability Issueresolvednone1 h 00 min
2025-11-11 22:44 UTCDegraded Performance with Interac Money Requests and Ethereum Fundingresolvedminor1 h 47 min
2025-11-11 21:34 UTCWeb app, API performance degradedresolvedminor38 min
2025-11-10 08:50 UTCOur mobile and web are slow to respondresolvedmajor45 min
2025-11-03 23:39 UTCUSDC Cashout Delayedresolvedminor33 min
2025-10-31 14:42 UTCBitcoin and Ethereum Cashouts Delayedresolvedminor41 min
2025-10-27 10:36 UTCWeb app, API performance degradedresolvedcritical41 min
2025-10-20 14:22 UTCCard Service (Issuing, Digital Wallet Tokenization) problemsresolvednone11 h 06 min
2025-10-15 16:42 UTCETH Cashins Delayedresolvedminor1 h 49 min
2025-10-10 22:02 UTCETH Cash-out delayedresolvedminor2 h 01 min
2025-10-08 22:12 UTCIssue with background or scheduled jobs, notificationsresolvedmajor53 min
2025-10-03 15:29 UTCSMS Delivery Issues Affecting Sign-In and Sign-Upresolvedminor30 min
2025-09-10 14:10 UTCDelayed ETH & USDC cashoutsresolvedmajor28 min
2025-09-02 13:14 UTC[Shakepay Card] Transactions currently unavailableresolvednone1 h 28 min
2025-08-14 05:23 UTCShaking Sats - Performance Degradedresolvedminor32 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Shakepay with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "shakepay"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}