Shakepay status history
Current state: operational — “All Systems Operational” per https://status.shakepay.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Shakepay incidents last?
From 42 incidents with a vendor-posted start and resolve time. Longest on record: Card Service (Issuing, Digital Wallet Tokenization) problems — 11.1 h (2025-10-20 14:22 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (42)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-09-10 16:01 UTC | Problems with Interac e-Transfer Request Money | resolved | major | 2 h 23 min |
| 2026-09-04 19:18 UTC | Ethereum & USDC cashouts currently unavailable | resolved | major | 42 min |
| 2026-07-21 20:34 UTC | Card Service (Issuing, Digital Wallet Tokenization) problems | resolved | minor | 2 h 23 min |
| 2026-07-08 18:32 UTC | Widespread Service Unavailability | resolved | major | 26 min |
| 2026-06-07 11:35 UTC | Crypto Transactions delayed | resolved | minor | 57 min |
| 2026-05-21 15:36 UTC | Performance degraded: In-app Card screen | resolved | minor | 38 min |
| 2026-05-20 14:33 UTC | e-Transfer Delayed | resolved | minor | 3 h 02 min |
| 2026-05-17 15:30 UTC | Bill Payments outage | resolved | minor | 6 h 31 min |
| 2026-05-10 15:23 UTC | E-transfer outage | resolved | major | 1 h 55 min |
| 2026-04-05 16:16 UTC | E-transfers cashout delayed | resolved | minor | 7 h 57 min |
| 2026-03-13 14:44 UTC | Crypto Buy/Sell, Card, e-Transfer funding/withdrawal, Notifications, Emails | resolved | major | 58 min |
| 2026-03-04 04:21 UTC | E-transfer outage | resolved | minor | 17 min |
| 2026-03-03 09:48 UTC | E-transfer outage | resolved | major | 27 min |
| 2026-02-23 20:35 UTC | Delayed ETH & USDC transactions | resolved | minor | 21 min |
| 2026-02-22 15:44 UTC | E-transfers | resolved | minor | 6 h 22 min |
| 2026-02-12 18:18 UTC | Delayed ETH/USDC cashins & cashouts | resolved | major | 15 min |
| 2026-02-05 17:10 UTC | Slow API | resolved | minor | 13 min |
| 2026-01-31 20:41 UTC | SMS Delivery Issues Affecting Sign-In and Sign-Up | resolved | none | 3 h 09 min |
| 2026-01-22 18:15 UTC | [Shakepay Card] Transactions currently unavailable | resolved | major | 2 h 25 min |
| 2026-01-20 17:04 UTC | Ethereum/USDC cashouts delayed | resolved | major | 31 min |
| 2026-01-18 06:27 UTC | E-Transfers and Money Requests Delayed | resolved | minor | 7 min |
| 2026-01-09 20:01 UTC | Support Chat unavailable | resolved | none | 54 min |
| 2025-12-11 11:39 UTC | Background jobs stuck | resolved | none | 26 min |
| 2025-11-23 17:25 UTC | Delayed outgoing e-Transfers | resolved | minor | 3 h 08 min |
| 2025-11-13 22:15 UTC | Email Deliverability Issue | resolved | none | 1 h 54 min |
| 2025-11-13 22:14 UTC | E-Transfer Cashin delayed | resolved | minor | 1 h 54 min |
| 2025-11-13 19:40 UTC | Delayed Incoming E-Transfers | resolved | minor | 46 min |
| 2025-11-13 19:26 UTC | Email Deliverability Issue | resolved | none | 1 h 00 min |
| 2025-11-11 22:44 UTC | Degraded Performance with Interac Money Requests and Ethereum Funding | resolved | minor | 1 h 47 min |
| 2025-11-11 21:34 UTC | Web app, API performance degraded | resolved | minor | 38 min |
| 2025-11-10 08:50 UTC | Our mobile and web are slow to respond | resolved | major | 45 min |
| 2025-11-03 23:39 UTC | USDC Cashout Delayed | resolved | minor | 33 min |
| 2025-10-31 14:42 UTC | Bitcoin and Ethereum Cashouts Delayed | resolved | minor | 41 min |
| 2025-10-27 10:36 UTC | Web app, API performance degraded | resolved | critical | 41 min |
| 2025-10-20 14:22 UTC | Card Service (Issuing, Digital Wallet Tokenization) problems | resolved | none | 11 h 06 min |
| 2025-10-15 16:42 UTC | ETH Cashins Delayed | resolved | minor | 1 h 49 min |
| 2025-10-10 22:02 UTC | ETH Cash-out delayed | resolved | minor | 2 h 01 min |
| 2025-10-08 22:12 UTC | Issue with background or scheduled jobs, notifications | resolved | major | 53 min |
| 2025-10-03 15:29 UTC | SMS Delivery Issues Affecting Sign-In and Sign-Up | resolved | minor | 30 min |
| 2025-09-10 14:10 UTC | Delayed ETH & USDC cashouts | resolved | major | 28 min |
| 2025-09-02 13:14 UTC | [Shakepay Card] Transactions currently unavailable | resolved | none | 1 h 28 min |
| 2025-08-14 05:23 UTC | Shaking Sats - Performance Degraded | resolved | minor | 32 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Shakepay with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"shakepay"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}