Vendor Status Watch

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ThousandEyes status history

Current state: operational — “All Systems Operational” per https://status.thousandeyes.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

12incidents, last 30 days
29incidents, last 90 days
56incidents on record
Incidents per week, last 12 weeks:

How long do ThousandEyes incidents last?

4.5 hmedian incident duration48 measured
5.7 days90th percentile1 in 10 ran longer
2.7 hmedian, major/critical only4 incidents

From 48 incidents with a vendor-posted start and resolve time. Longest on record: Ongoing issues in Mumbai, India — 64.1 days (2026-06-03 09:08 UTC). Excluded, never estimated: 7 scheduled maintenance, 1 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (56)

StartedIncidentStatusImpactDuration
2026-09-15 10:00 UTCNetwork Maintenance in Los Angeles, CA (CenturyLink)maintenancemaintenance26 h 28 min (approx.)
2026-09-11 14:12 UTCIssues with Custom Webhook Integrationsresolvednone2 h 27 min
2026-09-11 10:00 UTCNetwork Maintenance in Las Vegas, NVmaintenancemaintenance26 h 30 min (approx.)
2026-09-08 05:01 UTCDegradation in BGP Private Monitors in US1 Regionresolvedminor6 h 17 min
2026-09-05 05:00 UTCNetwork Maintenance in Medellin, Colombia (Claro)maintenancemaintenance3 h 54 min (approx.)
2026-09-04 15:00 UTCEmergency Network Maintenance in Phoenix, AZmaintenancemaintenance2 h 10 min (approx.)
2026-08-26 16:52 UTCService Degradation Affecting Internet Insights Provider Intelligenceresolvedminor4 h 38 min
2026-08-26 08:44 UTCInvestigating Possible Degradation of the Chat with Supportresolvednone31 h 12 min
2026-08-25 09:00 UTCInvestigating possible degradation of the Support Pageresolvednone2 d 7 h
2026-08-21 20:40 UTC(FedRAMP) Possible Delayed or Incorrect Sensitivity Alertsresolvednone0 min
2026-08-21 08:19 UTCService Degradation Affecting Logins in EU Regionresolvednone17 h 04 min
2026-08-20 07:28 UTCDelays in Network & App Synthetics Alertsresolvednone4 h 18 min
2026-08-09 06:01 UTCService degradation affecting Endpoint scheduled testsresolvednone33 min
2026-08-07 14:13 UTCService Degradation Affecting Logins in US Regionsresolvedminor4 d 21 h
2026-08-06 12:48 UTCNetwork outage in Frankfurt, Germany (Webex Calling)investigatingmaintenanceopen
2026-07-24 16:55 UTCService Degradation Affecting Test Views Load Timesresolvedminor14 d 21 h
2026-07-23 13:48 UTCIssues with Dashboard Widgets in the US1 Regionresolvedminor3 h 08 min
2026-07-21 15:05 UTCService degradation affecting Dashboards in US2 Regionresolvednone25 h 38 min
2026-07-15 22:51 UTCCloud and Enterprise Agent Data Delays in EU1resolvedmajor1 h 25 min
2026-07-11 14:42 UTCDelays in Endpoint test data in US1 region.resolvedminor2 h 17 min
2026-07-09 11:57 UTCOngoing issues in South Korea (SK Telecom - AWS Wavelength)resolvedminor27 d 23 h
2026-07-08 19:40 UTCService Degradation Affecting Dashboards Visualization in US2 Regionresolvedminor2 h 13 min
2026-07-08 15:28 UTCIssues with login to the ThousandEyes platform in US1 and US2 regionsresolvedcritical4 h 01 min
2026-07-02 15:27 UTCOngoing issues in Chennai, Indiaresolvedminor34 d 20 h
2026-07-01 12:38 UTCOngoing issues in Chennai, India (Reliance)resolvedminor26 h 42 min
2026-06-27 00:14 UTCDashboard and Agent Selector Issues (US2 Region)resolvedminor3 d 20 h
2026-06-25 16:34 UTCConnected Devices Agent Availability Issues in EU Regionresolvedminor7 d 22 h
2026-06-24 23:21 UTCNetwork outage in Toronto & Vancouver, Canada (Webex Calling)identifiedminoropen
2026-06-23 22:10 UTCService Degradation Affecting Support Case Creationresolvednone2 d 17 h
2026-06-13 11:32 UTCOngoing issue with the support case updateresolvednone41 h 58 min
2026-06-08 16:23 UTCConnected Devices Agent Availability Issues in EU Regionresolvedminor23 h 37 min
2026-06-03 09:08 UTCOngoing issues in Mumbai, Indiaresolvedminor64 d 3 h
2026-05-30 12:10 UTCDNS Resolver Issues on Cloud Agents in Chinaresolvednone3 d 11 h
2026-05-14 11:00 UTCScheduled Endpoint Tests Delay in EU1resolvednone44 min
2026-05-13 16:58 UTCService Degradation affecting Endpoint Experience Scheduled Tests in US1 Regionresolvednone5 d 15 h
2026-04-22 23:39 UTCOutage in ThousandEyes Outages Pageresolvedminor27 h 10 min
2026-04-22 18:28 UTCService Degradation Affecting Stream Servicesresolvednone1 h 58 min
2026-04-07 15:07 UTCService Degradation Affecting Endpoint Agent Schedule Test Data in US1 Regionresolvedminor4 h 14 min
2026-04-01 20:20 UTCService Degradation Affecting Event Detection Summarization in US1 & US2 Regionsresolvedminor18 h 57 min
2026-03-31 08:01 UTCsome users of mobile apps may be unable to execute speed tests.resolvedmajor23 min
2026-03-24 11:50 UTCCertain Integrations that have configured tags to identify tests have stopped streaming data via OTELresolvednone28 h 22 min
2026-03-17 19:52 UTCService degradation affecting Event Detection in US2 Regionresolvedminor4 h 06 min
2026-03-17 04:11 UTCSalesforce down for maintenance, hence tech support is currently offline until further notice.resolvedmaintenance2 h 18 min
2026-03-16 23:55 UTCService Degradation Affecting Alerts and Test Views Dataresolvedmaintenance2 h 04 min
2026-03-13 06:05 UTCSSO customers are able to login bypassing their IDPresolvedmajor7 h 39 min
2026-03-12 16:21 UTCService Degradation affecting Dashboards and Usage & Billing in US1 Regionresolvednone36 min
2026-03-09 23:58 UTCService Degradation impacting Endpoint Experience tab in the web appresolvedminor52 min
2026-03-09 18:01 UTCService degradation affecting Support Chatresolvedminor39 min
2026-03-06 01:02 UTCService Degradation for Billing Dataresolvedminor3 h 11 min
2026-03-04 18:28 UTCService degradation affecting embedded data.resolvedminor18 min
2026-02-18 19:37 UTCService Degradation Affecting the ThousandEyes Web Applicationresolvednone5 min
2026-02-02 12:22 UTCIssues with Endpoint Agents NPCAP 1.86resolvednone2 d 22 h
2026-02-02 11:11 UTCDelays ingesting data for multiple featuresresolvednone1 min
2026-01-29 18:09 UTCService Degradation Affecting WAN Insightsresolvednone3 h 01 min
2026-01-28 05:24 UTCFilters in Path visualisation view not workingresolvednone10 min
2026-01-27 18:20 UTCService Degradation Affecting Endpoint Scheduled testsresolvednone1 h 40 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch ThousandEyes with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "thousandeyes"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}