| 2026-09-15 10:00 UTC | Network Maintenance in Los Angeles, CA (CenturyLink) | maintenance | maintenance | 26 h 28 min (approx.) |
| 2026-09-11 14:12 UTC | Issues with Custom Webhook Integrations | resolved | none | 2 h 27 min |
| 2026-09-11 10:00 UTC | Network Maintenance in Las Vegas, NV | maintenance | maintenance | 26 h 30 min (approx.) |
| 2026-09-08 05:01 UTC | Degradation in BGP Private Monitors in US1 Region | resolved | minor | 6 h 17 min |
| 2026-09-05 05:00 UTC | Network Maintenance in Medellin, Colombia (Claro) | maintenance | maintenance | 3 h 54 min (approx.) |
| 2026-09-04 15:00 UTC | Emergency Network Maintenance in Phoenix, AZ | maintenance | maintenance | 2 h 10 min (approx.) |
| 2026-08-26 16:52 UTC | Service Degradation Affecting Internet Insights Provider Intelligence | resolved | minor | 4 h 38 min |
| 2026-08-26 08:44 UTC | Investigating Possible Degradation of the Chat with Support | resolved | none | 31 h 12 min |
| 2026-08-25 09:00 UTC | Investigating possible degradation of the Support Page | resolved | none | 2 d 7 h |
| 2026-08-21 20:40 UTC | (FedRAMP) Possible Delayed or Incorrect Sensitivity Alerts | resolved | none | 0 min |
| 2026-08-21 08:19 UTC | Service Degradation Affecting Logins in EU Region | resolved | none | 17 h 04 min |
| 2026-08-20 07:28 UTC | Delays in Network & App Synthetics Alerts | resolved | none | 4 h 18 min |
| 2026-08-09 06:01 UTC | Service degradation affecting Endpoint scheduled tests | resolved | none | 33 min |
| 2026-08-07 14:13 UTC | Service Degradation Affecting Logins in US Regions | resolved | minor | 4 d 21 h |
| 2026-08-06 12:48 UTC | Network outage in Frankfurt, Germany (Webex Calling) | investigating | maintenance | open |
| 2026-07-24 16:55 UTC | Service Degradation Affecting Test Views Load Times | resolved | minor | 14 d 21 h |
| 2026-07-23 13:48 UTC | Issues with Dashboard Widgets in the US1 Region | resolved | minor | 3 h 08 min |
| 2026-07-21 15:05 UTC | Service degradation affecting Dashboards in US2 Region | resolved | none | 25 h 38 min |
| 2026-07-15 22:51 UTC | Cloud and Enterprise Agent Data Delays in EU1 | resolved | major | 1 h 25 min |
| 2026-07-11 14:42 UTC | Delays in Endpoint test data in US1 region. | resolved | minor | 2 h 17 min |
| 2026-07-09 11:57 UTC | Ongoing issues in South Korea (SK Telecom - AWS Wavelength) | resolved | minor | 27 d 23 h |
| 2026-07-08 19:40 UTC | Service Degradation Affecting Dashboards Visualization in US2 Region | resolved | minor | 2 h 13 min |
| 2026-07-08 15:28 UTC | Issues with login to the ThousandEyes platform in US1 and US2 regions | resolved | critical | 4 h 01 min |
| 2026-07-02 15:27 UTC | Ongoing issues in Chennai, India | resolved | minor | 34 d 20 h |
| 2026-07-01 12:38 UTC | Ongoing issues in Chennai, India (Reliance) | resolved | minor | 26 h 42 min |
| 2026-06-27 00:14 UTC | Dashboard and Agent Selector Issues (US2 Region) | resolved | minor | 3 d 20 h |
| 2026-06-25 16:34 UTC | Connected Devices Agent Availability Issues in EU Region | resolved | minor | 7 d 22 h |
| 2026-06-24 23:21 UTC | Network outage in Toronto & Vancouver, Canada (Webex Calling) | identified | minor | open |
| 2026-06-23 22:10 UTC | Service Degradation Affecting Support Case Creation | resolved | none | 2 d 17 h |
| 2026-06-13 11:32 UTC | Ongoing issue with the support case update | resolved | none | 41 h 58 min |
| 2026-06-08 16:23 UTC | Connected Devices Agent Availability Issues in EU Region | resolved | minor | 23 h 37 min |
| 2026-06-03 09:08 UTC | Ongoing issues in Mumbai, India | resolved | minor | 64 d 3 h |
| 2026-05-30 12:10 UTC | DNS Resolver Issues on Cloud Agents in China | resolved | none | 3 d 11 h |
| 2026-05-14 11:00 UTC | Scheduled Endpoint Tests Delay in EU1 | resolved | none | 44 min |
| 2026-05-13 16:58 UTC | Service Degradation affecting Endpoint Experience Scheduled Tests in US1 Region | resolved | none | 5 d 15 h |
| 2026-04-22 23:39 UTC | Outage in ThousandEyes Outages Page | resolved | minor | 27 h 10 min |
| 2026-04-22 18:28 UTC | Service Degradation Affecting Stream Services | resolved | none | 1 h 58 min |
| 2026-04-07 15:07 UTC | Service Degradation Affecting Endpoint Agent Schedule Test Data in US1 Region | resolved | minor | 4 h 14 min |
| 2026-04-01 20:20 UTC | Service Degradation Affecting Event Detection Summarization in US1 & US2 Regions | resolved | minor | 18 h 57 min |
| 2026-03-31 08:01 UTC | some users of mobile apps may be unable to execute speed tests. | resolved | major | 23 min |
| 2026-03-24 11:50 UTC | Certain Integrations that have configured tags to identify tests have stopped streaming data via OTEL | resolved | none | 28 h 22 min |
| 2026-03-17 19:52 UTC | Service degradation affecting Event Detection in US2 Region | resolved | minor | 4 h 06 min |
| 2026-03-17 04:11 UTC | Salesforce down for maintenance, hence tech support is currently offline until further notice. | resolved | maintenance | 2 h 18 min |
| 2026-03-16 23:55 UTC | Service Degradation Affecting Alerts and Test Views Data | resolved | maintenance | 2 h 04 min |
| 2026-03-13 06:05 UTC | SSO customers are able to login bypassing their IDP | resolved | major | 7 h 39 min |
| 2026-03-12 16:21 UTC | Service Degradation affecting Dashboards and Usage & Billing in US1 Region | resolved | none | 36 min |
| 2026-03-09 23:58 UTC | Service Degradation impacting Endpoint Experience tab in the web app | resolved | minor | 52 min |
| 2026-03-09 18:01 UTC | Service degradation affecting Support Chat | resolved | minor | 39 min |
| 2026-03-06 01:02 UTC | Service Degradation for Billing Data | resolved | minor | 3 h 11 min |
| 2026-03-04 18:28 UTC | Service degradation affecting embedded data. | resolved | minor | 18 min |
| 2026-02-18 19:37 UTC | Service Degradation Affecting the ThousandEyes Web Application | resolved | none | 5 min |
| 2026-02-02 12:22 UTC | Issues with Endpoint Agents NPCAP 1.86 | resolved | none | 2 d 22 h |
| 2026-02-02 11:11 UTC | Delays ingesting data for multiple features | resolved | none | 1 min |
| 2026-01-29 18:09 UTC | Service Degradation Affecting WAN Insights | resolved | none | 3 h 01 min |
| 2026-01-28 05:24 UTC | Filters in Path visualisation view not working | resolved | none | 10 min |
| 2026-01-27 18:20 UTC | Service Degradation Affecting Endpoint Scheduled tests | resolved | none | 1 h 40 min |