Vetspire status history
Current state: operational — “All Systems Operational” per https://status.vetspire.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Vetspire incidents last?
From 42 incidents with a vendor-posted start and resolve time. Longest on record: Medication Refill Tracking Discrepancy — 5.8 days (2026-06-10 17:46 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (42)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-08-19 14:12 UTC | Idexx WebPACS integration now requiring a test to be selected/inputted where previously not required | resolved | none | 4 h 43 min |
| 2026-07-29 20:31 UTC | Boarding Module Access | resolved | minor | 44 h 52 min |
| 2026-07-24 18:15 UTC | Online Booking Service Outage: book.your.vet | resolved | none | 6 h 54 min |
| 2026-07-17 20:08 UTC | 3rd party outage:Freshworks chat | resolved | minor | 2 d 17 h |
| 2026-07-16 16:20 UTC | Encounter Intake Section Missing Dropdown Fields | resolved | none | 4 d 20 h |
| 2026-07-15 20:02 UTC | Unable to accept cash payments with change with round down feature enabled | resolved | minor | 44 h 28 min |
| 2026-06-15 14:39 UTC | Antech Service Disruption | resolved | minor | 21 h 21 min |
| 2026-06-10 17:46 UTC | Medication Refill Tracking Discrepancy | resolved | none | 5 d 20 h |
| 2026-06-09 19:15 UTC | Unable to Close Hospital Chat and Navigate to Another Page | resolved | none | 2 d 22 h |
| 2026-06-08 14:50 UTC | New Schedule- Current Time indicator (orange bar)- Regresses to 12 AM | resolved | none | 2 d 23 h |
| 2026-06-08 13:20 UTC | Daycare Column Requiring Provider when scheduling on New Schedule | resolved | none | 22 h 25 min |
| 2026-06-03 13:32 UTC | Schedule Display Issue | resolved | none | 8 h 05 min |
| 2026-06-01 20:28 UTC | Vetspire Traffic | resolved | none | 19 h 08 min |
| 2026-05-26 14:22 UTC | Intermittent Performance Issues | resolved | none | 22 h 38 min |
| 2026-05-20 18:04 UTC | Expiration Dates are not printing on RX label | resolved | none | 5 d 20 h |
| 2026-05-20 11:00 UTC | Toast Error for adding/editing exp date in a medication | resolved | none | 4 h 41 min |
| 2026-05-06 12:17 UTC | Medication Modal: Dose Dropdown units do not match Product "Units of Measurement" list | resolved | none | 4 d 22 h |
| 2026-05-04 15:08 UTC | Loading Delay | resolved | none | 1 h 12 min |
| 2026-04-07 14:19 UTC | Errors and Limited Access | resolved | minor | 1 h 37 min |
| 2026-03-30 19:07 UTC | Limited Accessibility | resolved | major | 22 h 46 min |
| 2026-03-30 15:47 UTC | Third-Party AI Provider Anthropic Outage | resolved | major | 4 h 43 min |
| 2026-03-30 15:43 UTC | IDEXX IHD and Reference Lab Partial Outage | resolved | major | 46 h 44 min |
| 2026-03-07 16:41 UTC | Partial IDEXX Outage | resolved | none | 4 h 47 min |
| 2026-02-25 19:42 UTC | Sporadic Warning Connection Lost Errors while in encounters | resolved | minor | 6 h 06 min |
| 2026-02-20 18:41 UTC | AI Scribe Issue | resolved | critical | 30 min |
| 2026-02-11 16:53 UTC | Appointment types that have been deleted are still visible under More>Admin>Appointment Types | resolved | none | 46 h 35 min |
| 2026-01-19 16:05 UTC | IHD Ordering Delay | resolved | minor | 20 h 06 min |
| 2026-01-13 22:45 UTC | 3rd Party Outage- Antech | resolved | critical | 13 h 00 min |
| 2025-12-22 13:49 UTC | Antech Outage | resolved | critical | 3 h 16 min |
| 2025-12-04 17:15 UTC | Google Cloud AI Temporary System Outage | resolved | critical | 3 h 00 min |
| 2025-12-03 15:27 UTC | SEV 2- Encounter Vitals Weight Type is Defaulting to LBs When Unit Is Blank | resolved | minor | 6 h 17 min |
| 2025-11-19 14:57 UTC | Medication Label: Cursor Lag Detected in Instruction Field | resolved | minor | 21 h 10 min |
| 2025-11-18 13:51 UTC | Antech - Third Party Outage | resolved | major | 2 h 44 min |
| 2025-10-28 20:14 UTC | AI Scribe Delayed Response Time | resolved | minor | 45 min |
| 2025-10-16 16:49 UTC | Third Party Outage: Antech | resolved | major | 3 h 06 min |
| 2025-10-01 14:52 UTC | SEV1 Unable to Refill Medications - Getting PIN Number box when feature not enabled | resolved | minor | 1 h 45 min |
| 2025-09-17 16:27 UTC | SDF on schedule | resolved | minor | 3 h 06 min |
| 2025-08-27 18:26 UTC | AI Scribe Recordings Not Loading | resolved | minor | 34 min |
| 2025-08-27 17:35 UTC | SEV1- SDF Errors Impacting Platform Performance | resolved | minor | 41 min |
| 2025-08-22 14:14 UTC | SEV-1 Client Schedule is Not Loading | resolved | major | 3 h 14 min |
| 2025-08-18 13:45 UTC | SEV 2 Coupons Duplicating on Invoice | resolved | minor | 2 d 2 h |
| 2025-08-14 14:36 UTC | Vetspire Staging | resolved | critical | 2 h 24 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Vetspire with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"vetspire"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}