Vendor Status Watch

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Vetspire status history

Current state: operational — “All Systems Operational” per https://status.vetspire.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

1incidents, last 30 days
6incidents, last 90 days
42incidents on record
Incidents per week, last 12 weeks:

How long do Vetspire incidents last?

7.5 hmedian incident duration42 measured
3.0 days90th percentile1 in 10 ran longer
3.2 hmedian, major/critical only11 incidents

From 42 incidents with a vendor-posted start and resolve time. Longest on record: Medication Refill Tracking Discrepancy — 5.8 days (2026-06-10 17:46 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (42)

StartedIncidentStatusImpactDuration
2026-08-19 14:12 UTCIdexx WebPACS integration now requiring a test to be selected/inputted where previously not requiredresolvednone4 h 43 min
2026-07-29 20:31 UTCBoarding Module Accessresolvedminor44 h 52 min
2026-07-24 18:15 UTCOnline Booking Service Outage: book.your.vetresolvednone6 h 54 min
2026-07-17 20:08 UTC3rd party outage:Freshworks chatresolvedminor2 d 17 h
2026-07-16 16:20 UTCEncounter Intake Section Missing Dropdown Fieldsresolvednone4 d 20 h
2026-07-15 20:02 UTCUnable to accept cash payments with change with round down feature enabledresolvedminor44 h 28 min
2026-06-15 14:39 UTCAntech Service Disruptionresolvedminor21 h 21 min
2026-06-10 17:46 UTCMedication Refill Tracking Discrepancyresolvednone5 d 20 h
2026-06-09 19:15 UTCUnable to Close Hospital Chat and Navigate to Another Pageresolvednone2 d 22 h
2026-06-08 14:50 UTCNew Schedule- Current Time indicator (orange bar)- Regresses to 12 AMresolvednone2 d 23 h
2026-06-08 13:20 UTCDaycare Column Requiring Provider when scheduling on New Scheduleresolvednone22 h 25 min
2026-06-03 13:32 UTCSchedule Display Issueresolvednone8 h 05 min
2026-06-01 20:28 UTCVetspire Trafficresolvednone19 h 08 min
2026-05-26 14:22 UTCIntermittent Performance Issuesresolvednone22 h 38 min
2026-05-20 18:04 UTCExpiration Dates are not printing on RX labelresolvednone5 d 20 h
2026-05-20 11:00 UTCToast Error for adding/editing exp date in a medicationresolvednone4 h 41 min
2026-05-06 12:17 UTCMedication Modal: Dose Dropdown units do not match Product "Units of Measurement" listresolvednone4 d 22 h
2026-05-04 15:08 UTCLoading Delayresolvednone1 h 12 min
2026-04-07 14:19 UTCErrors and Limited Accessresolvedminor1 h 37 min
2026-03-30 19:07 UTCLimited Accessibilityresolvedmajor22 h 46 min
2026-03-30 15:47 UTCThird-Party AI Provider Anthropic Outageresolvedmajor4 h 43 min
2026-03-30 15:43 UTCIDEXX IHD and Reference Lab Partial Outageresolvedmajor46 h 44 min
2026-03-07 16:41 UTCPartial IDEXX Outageresolvednone4 h 47 min
2026-02-25 19:42 UTCSporadic Warning Connection Lost Errors while in encountersresolvedminor6 h 06 min
2026-02-20 18:41 UTCAI Scribe Issueresolvedcritical30 min
2026-02-11 16:53 UTCAppointment types that have been deleted are still visible under More>Admin>Appointment Typesresolvednone46 h 35 min
2026-01-19 16:05 UTCIHD Ordering Delayresolvedminor20 h 06 min
2026-01-13 22:45 UTC3rd Party Outage- Antechresolvedcritical13 h 00 min
2025-12-22 13:49 UTCAntech Outageresolvedcritical3 h 16 min
2025-12-04 17:15 UTCGoogle Cloud AI Temporary System Outageresolvedcritical3 h 00 min
2025-12-03 15:27 UTCSEV 2- Encounter Vitals Weight Type is Defaulting to LBs When Unit Is Blankresolvedminor6 h 17 min
2025-11-19 14:57 UTCMedication Label: Cursor Lag Detected in Instruction Fieldresolvedminor21 h 10 min
2025-11-18 13:51 UTCAntech - Third Party Outageresolvedmajor2 h 44 min
2025-10-28 20:14 UTCAI Scribe Delayed Response Timeresolvedminor45 min
2025-10-16 16:49 UTCThird Party Outage: Antechresolvedmajor3 h 06 min
2025-10-01 14:52 UTCSEV1 Unable to Refill Medications - Getting PIN Number box when feature not enabledresolvedminor1 h 45 min
2025-09-17 16:27 UTCSDF on scheduleresolvedminor3 h 06 min
2025-08-27 18:26 UTCAI Scribe Recordings Not Loadingresolvedminor34 min
2025-08-27 17:35 UTCSEV1- SDF Errors Impacting Platform Performanceresolvedminor41 min
2025-08-22 14:14 UTCSEV-1 Client Schedule is Not Loadingresolvedmajor3 h 14 min
2025-08-18 13:45 UTCSEV 2 Coupons Duplicating on Invoiceresolvedminor2 d 2 h
2025-08-14 14:36 UTCVetspire Stagingresolvedcritical2 h 24 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Vetspire with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "vetspire"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}