Vendor Status Watch

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Voximplant status history

Current state: operational — “All Systems Operational” per https://status.voximplant.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

18incidents, last 30 days
33incidents, last 90 days
53incidents on record
Incidents per week, last 12 weeks:

How long do Voximplant incidents last?

94 minmedian incident duration43 measured
2.7 days90th percentile1 in 10 ran longer
94 minmedian, major/critical only27 incidents

From 43 incidents with a vendor-posted start and resolve time. Longest on record: Возможны перебои в приеме входящих звонков с телефонной сети общего пользования (PSTN) во Владивостоке. — 5.0 days (2026-08-27 06:44 UTC). Excluded, never estimated: 10 scheduled maintenance. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (53)

StartedIncidentStatusImpactDuration
2026-09-14 18:00 UTCDegradation: Messaging (Kit)resolvedminor12 h 00 min
2026-09-07 16:33 UTCOutage: SMSresolvedmajor22 min
2026-09-06 18:07 UTCСбой: PSTN connectivity - inbound, PSTN connectivity - outboundresolvedmajor1 h 34 min
2026-09-03 10:36 UTCВ настоящий момент наблюдаются проблемы с исходящими звонками в регионе РФ.resolvedmajor45 min
2026-09-01 17:58 UTCMaintenance: Update of messaging, integration, and campaign services in Region BR.resolvedmaintenance38 h 29 min
2026-09-01 17:53 UTCMaintenance: Update of messaging, integration, and campaign services in Region US.resolvedmaintenance37 h 52 min
2026-09-01 17:32 UTCScheduled Maintenance: Update of messaging, integration, and campaign services in Region Mexico.resolvedmaintenance15 h 09 min
2026-09-01 17:19 UTCMaintenance: Update of messaging, integration, and campaign services in Region EU.resolvedmaintenance14 h 45 min
2026-09-01 13:21 UTCOutage: Control panel (Kit), Workspace (Kit)resolvedmajor41 min
2026-08-30 17:15 UTCНаблюдаются проблемы с исходящими звонками с некоторых мобильных номеров в регионе Россия.resolvedmajor19 h 04 min
2026-08-27 13:18 UTCТехническое обслуживание: Мессенджеры (Платформа)resolvedmaintenance5 h 24 min
2026-08-27 06:44 UTCВозможны перебои в приеме входящих звонков с телефонной сети общего пользования (PSTN) во Владивостоке.resolvedmajor5 d 0 h
2026-08-26 21:30 UTCДеградация: Звонки в ТФОПresolvedminor10 h 27 min
2026-08-26 12:39 UTCТехническое обслуживание: Панель управления (Платформа)resolvedmaintenance29 min
2026-08-25 19:01 UTCТехническое обслуживание: Запланированы работы на узле связи в Новосибирске.resolvedmaintenance9 h 59 min
2026-08-25 10:06 UTCТехническое обслуживание: Панель управления (Платформа)resolvedmaintenance17 h 40 min
2026-08-20 06:58 UTCDegradation: Control panel (Kit)resolvedminor1 h 51 min
2026-08-19 16:40 UTCWe are currently experiencing issues with the delivery of automated system notifications and messages from some of our addresses, such as noc@voximplant.com, alerts@voximplant.com, finance@voximplant.com, and others.resolvednone4 d 23 h
2026-08-10 10:22 UTCДеградация: SMSresolvedminor0 min
2026-08-07 07:11 UTCДеградация: Операторские кампанииresolvedminor8 h 56 min
2026-08-03 21:24 UTCТехническое обслуживание: WhatsApp Звонки, Панель управления (Платформа), API (Платформа) и ещё 14resolvedmaintenance6 h 39 min
2026-08-03 15:07 UTCТехническое обслуживание: WhatsApp Звонки, Панель управления (Платформа), API (Платформа) и ещё 14resolvedmaintenance2 h 24 min
2026-07-30 14:52 UTCDegradation: Control panel (Kit)resolvedminor1 h 11 min
2026-07-29 06:23 UTCSome outgoing calls to MegaFon numbers in Russia may fail to go through.resolvedmajor4 d 17 h
2026-07-28 14:01 UTCДеградация: API (Платформа)resolvedminor2 min
2026-07-28 13:52 UTCДеградация: WhatsApp Звонки, Биллинг / Платёжные сервисыresolvedminor11 min
2026-07-27 18:00 UTCWe are currently experiencing chat routing issues in RU region.resolvedmajor13 h 25 min
2026-07-21 12:34 UTCSome outgoing calls in Russia may not go through successfullyresolvedmajor58 min
2026-07-15 08:25 UTCWe are currently experiencing issues with sending HSM templates in messengers for users with the Agent role in Voximplant Kit within the US region.resolvedmajor13 h 44 min
2026-07-15 03:08 UTCWe are currently experiencing issues with system status processing in the RU region. This may lead to incorrect routing, unexpected call drops, and inaccurate data being displayed in statistics and reports. Our engineering team is investigating the issue.resolvedminor3 h 46 min
2026-07-10 01:35 UTCWe are currently experiencing network connectivity issues at our upstream provider's datacenter in the AU region. Users may experience difficulties making or receiving calls, as well as call drops.resolvedmajor2 d 16 h
2026-07-09 08:00 UTCIncreased API response time and temporary unavailability of the Voximplant Control Panel in the RU region (node4).resolvedmajor1 h 21 min
2026-06-20 21:00 UTCPartial problems with call lists in the RU region.resolvedmajor37 h 26 min
2026-06-16 16:45 UTCWe are experiencing some incoming SMS delays and failures in Russia. Our team is investigating with local carriers.resolvedminor2 d 16 h
2026-06-16 14:12 UTCWe are currently experiencing issues with incoming and outgoing calls in the RU region. Some calls may fail to connect or be dropped. Our engineering team is investigating the issue.resolvedminor3 h 20 min
2026-06-12 13:28 UTCPartial failure in sending messages/templates via WhatsAppresolvedminor51 min
2026-06-10 10:09 UTCUnable to answer calls on the softphone, status issuesresolvedmajor8 min
2026-06-09 13:38 UTCPerformance Issues in RU Regionresolvedminor18 min
2026-06-04 10:50 UTCSome clients may experience issues with campaigns RU2 (Node 5).resolvedminor29 min
2026-05-29 09:04 UTCSome outgoing calls in Russia may not go through successfullyresolvedmajor4 h 56 min
2026-05-29 08:02 UTCDifficulties in the operation of Platform and KIT in RU region (slow loading, long server response times during calls, status failures).resolvedmajor22 min
2026-05-27 12:24 UTCPartial unavailability of vox and kit services in RU regionresolvedminor26 min
2026-05-22 00:00 UTCProblem with the call list service for some customers in the RU regionresolvedmajor1 h 03 min
2026-05-21 16:20 UTCRedundant call attempts to contacts in PDS campaignsresolvedmajor1 h 34 min
2026-05-20 15:33 UTCIncreased API request response times in RU regionresolvedmajor2 h 10 min
2026-05-17 04:50 UTCSome incoming and outgoing calls in Russia may not go through successfullyresolvedmajor25 min
2026-05-07 09:01 UTCSome incoming and outgoing calls in Russia may not go through successfullyresolvedmajor27 min
2026-05-06 08:30 UTCIntermittent issues with calls are being observed in Russiaresolvedmajor2 h 27 min
2026-05-06 04:05 UTCSome incoming and outgoing calls to Russian numbers may not go through.resolvedmajor2 h 05 min
2026-05-06 02:19 UTCHTTP requests configured in the call script using NET methods periodically do not trigger in Russia, with the error: Code: -8. Error: Resolving timed outresolvedmajor7 h 59 min
2026-04-29 05:35 UTCDifficulties with KIT operation in the RU2 regionresolvedmajor21 min
2026-04-23 18:40 UTCProblem with switching operator statuses for some customers in the US regionresolvedmajor15 min
2026-04-20 17:02 UTCThere are difficulties observed with the kit operation in the US regionresolvedmajor41 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Voximplant with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "voximplant"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}