| 2026-09-14 18:00 UTC | Degradation: Messaging (Kit) | resolved | minor | 12 h 00 min |
| 2026-09-07 16:33 UTC | Outage: SMS | resolved | major | 22 min |
| 2026-09-06 18:07 UTC | Сбой: PSTN connectivity - inbound, PSTN connectivity - outbound | resolved | major | 1 h 34 min |
| 2026-09-03 10:36 UTC | В настоящий момент наблюдаются проблемы с исходящими звонками в регионе РФ. | resolved | major | 45 min |
| 2026-09-01 17:58 UTC | Maintenance: Update of messaging, integration, and campaign services in Region BR. | resolved | maintenance | 38 h 29 min |
| 2026-09-01 17:53 UTC | Maintenance: Update of messaging, integration, and campaign services in Region US. | resolved | maintenance | 37 h 52 min |
| 2026-09-01 17:32 UTC | Scheduled Maintenance: Update of messaging, integration, and campaign services in Region Mexico. | resolved | maintenance | 15 h 09 min |
| 2026-09-01 17:19 UTC | Maintenance: Update of messaging, integration, and campaign services in Region EU. | resolved | maintenance | 14 h 45 min |
| 2026-09-01 13:21 UTC | Outage: Control panel (Kit), Workspace (Kit) | resolved | major | 41 min |
| 2026-08-30 17:15 UTC | Наблюдаются проблемы с исходящими звонками с некоторых мобильных номеров в регионе Россия. | resolved | major | 19 h 04 min |
| 2026-08-27 13:18 UTC | Техническое обслуживание: Мессенджеры (Платформа) | resolved | maintenance | 5 h 24 min |
| 2026-08-27 06:44 UTC | Возможны перебои в приеме входящих звонков с телефонной сети общего пользования (PSTN) во Владивостоке. | resolved | major | 5 d 0 h |
| 2026-08-26 21:30 UTC | Деградация: Звонки в ТФОП | resolved | minor | 10 h 27 min |
| 2026-08-26 12:39 UTC | Техническое обслуживание: Панель управления (Платформа) | resolved | maintenance | 29 min |
| 2026-08-25 19:01 UTC | Техническое обслуживание: Запланированы работы на узле связи в Новосибирске. | resolved | maintenance | 9 h 59 min |
| 2026-08-25 10:06 UTC | Техническое обслуживание: Панель управления (Платформа) | resolved | maintenance | 17 h 40 min |
| 2026-08-20 06:58 UTC | Degradation: Control panel (Kit) | resolved | minor | 1 h 51 min |
| 2026-08-19 16:40 UTC | We are currently experiencing issues with the delivery of automated system notifications and messages from some of our addresses, such as noc@voximplant.com, alerts@voximplant.com, finance@voximplant.com, and others. | resolved | none | 4 d 23 h |
| 2026-08-10 10:22 UTC | Деградация: SMS | resolved | minor | 0 min |
| 2026-08-07 07:11 UTC | Деградация: Операторские кампании | resolved | minor | 8 h 56 min |
| 2026-08-03 21:24 UTC | Техническое обслуживание: WhatsApp Звонки, Панель управления (Платформа), API (Платформа) и ещё 14 | resolved | maintenance | 6 h 39 min |
| 2026-08-03 15:07 UTC | Техническое обслуживание: WhatsApp Звонки, Панель управления (Платформа), API (Платформа) и ещё 14 | resolved | maintenance | 2 h 24 min |
| 2026-07-30 14:52 UTC | Degradation: Control panel (Kit) | resolved | minor | 1 h 11 min |
| 2026-07-29 06:23 UTC | Some outgoing calls to MegaFon numbers in Russia may fail to go through. | resolved | major | 4 d 17 h |
| 2026-07-28 14:01 UTC | Деградация: API (Платформа) | resolved | minor | 2 min |
| 2026-07-28 13:52 UTC | Деградация: WhatsApp Звонки, Биллинг / Платёжные сервисы | resolved | minor | 11 min |
| 2026-07-27 18:00 UTC | We are currently experiencing chat routing issues in RU region. | resolved | major | 13 h 25 min |
| 2026-07-21 12:34 UTC | Some outgoing calls in Russia may not go through successfully | resolved | major | 58 min |
| 2026-07-15 08:25 UTC | We are currently experiencing issues with sending HSM templates in messengers for users with the Agent role in Voximplant Kit within the US region. | resolved | major | 13 h 44 min |
| 2026-07-15 03:08 UTC | We are currently experiencing issues with system status processing in the RU region. This may lead to incorrect routing, unexpected call drops, and inaccurate data being displayed in statistics and reports. Our engineering team is investigating the issue. | resolved | minor | 3 h 46 min |
| 2026-07-10 01:35 UTC | We are currently experiencing network connectivity issues at our upstream provider's datacenter in the AU region. Users may experience difficulties making or receiving calls, as well as call drops. | resolved | major | 2 d 16 h |
| 2026-07-09 08:00 UTC | Increased API response time and temporary unavailability of the Voximplant Control Panel in the RU region (node4). | resolved | major | 1 h 21 min |
| 2026-06-20 21:00 UTC | Partial problems with call lists in the RU region. | resolved | major | 37 h 26 min |
| 2026-06-16 16:45 UTC | We are experiencing some incoming SMS delays and failures in Russia. Our team is investigating with local carriers. | resolved | minor | 2 d 16 h |
| 2026-06-16 14:12 UTC | We are currently experiencing issues with incoming and outgoing calls in the RU region. Some calls may fail to connect or be dropped. Our engineering team is investigating the issue. | resolved | minor | 3 h 20 min |
| 2026-06-12 13:28 UTC | Partial failure in sending messages/templates via WhatsApp | resolved | minor | 51 min |
| 2026-06-10 10:09 UTC | Unable to answer calls on the softphone, status issues | resolved | major | 8 min |
| 2026-06-09 13:38 UTC | Performance Issues in RU Region | resolved | minor | 18 min |
| 2026-06-04 10:50 UTC | Some clients may experience issues with campaigns RU2 (Node 5). | resolved | minor | 29 min |
| 2026-05-29 09:04 UTC | Some outgoing calls in Russia may not go through successfully | resolved | major | 4 h 56 min |
| 2026-05-29 08:02 UTC | Difficulties in the operation of Platform and KIT in RU region (slow loading, long server response times during calls, status failures). | resolved | major | 22 min |
| 2026-05-27 12:24 UTC | Partial unavailability of vox and kit services in RU region | resolved | minor | 26 min |
| 2026-05-22 00:00 UTC | Problem with the call list service for some customers in the RU region | resolved | major | 1 h 03 min |
| 2026-05-21 16:20 UTC | Redundant call attempts to contacts in PDS campaigns | resolved | major | 1 h 34 min |
| 2026-05-20 15:33 UTC | Increased API request response times in RU region | resolved | major | 2 h 10 min |
| 2026-05-17 04:50 UTC | Some incoming and outgoing calls in Russia may not go through successfully | resolved | major | 25 min |
| 2026-05-07 09:01 UTC | Some incoming and outgoing calls in Russia may not go through successfully | resolved | major | 27 min |
| 2026-05-06 08:30 UTC | Intermittent issues with calls are being observed in Russia | resolved | major | 2 h 27 min |
| 2026-05-06 04:05 UTC | Some incoming and outgoing calls to Russian numbers may not go through. | resolved | major | 2 h 05 min |
| 2026-05-06 02:19 UTC | HTTP requests configured in the call script using NET methods periodically do not trigger in Russia, with the error: Code: -8. Error: Resolving timed out | resolved | major | 7 h 59 min |
| 2026-04-29 05:35 UTC | Difficulties with KIT operation in the RU2 region | resolved | major | 21 min |
| 2026-04-23 18:40 UTC | Problem with switching operator statuses for some customers in the US region | resolved | major | 15 min |
| 2026-04-20 17:02 UTC | There are difficulties observed with the kit operation in the US region | resolved | major | 41 min |