Vendor Status Watch

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xMatters status history

Current state: operational — “All Systems Operational” per https://status.xmatters.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

1incidents, last 30 days
2incidents, last 90 days
9incidents on record
Incidents per week, last 12 weeks:
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How long do xMatters incidents last?

31 minmedian incident duration8 measured
30.2 h90th percentile1 in 10 ran longer
15.4 hmedian, major/critical only2 incidents

From 8 incidents with a vendor-posted start and resolve time. Longest on record: Issue Discovered - Degraded performance in North American Region – Integration Platform — 3.7 days (2025-10-10 22:58 UTC). Excluded, never estimated: 1 scheduled maintenance. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (9)

StartedIncidentStatusImpactDuration
2026-08-26 23:16 UTCNotice: Issue discovered with xMatters and ServiceNow update Zurich Patch 10 Hotfix 4resolvedmaintenance5 d 17 h
2026-07-01 19:53 UTCIssue Discovered - Service disruption in North American Region - Multiple Servicespostmortemminor28 min
2026-05-01 08:45 UTCIssue Discovered - Service disruption in Europe Region – Web User Interfacepostmortemmajor34 min
2026-04-01 14:06 UTCIssue Discovered - Service disruption in North American Region – APIpostmortemminor29 min
2026-03-10 20:36 UTCIssue Discovered - Service disruption in All Regions – SSO login to Web User Interfacepostmortemminor17 min
2025-11-21 13:54 UTCIssue Discovered - Service disruption in North American Region - Multiple Servicespostmortemminor7 min
2025-10-20 10:20 UTCIssue Discovered - Service disruption in All Regions – Conferencingpostmortemmajor30 h 14 min
2025-10-10 22:58 UTCIssue Discovered - Degraded performance in North American Region – Integration Platformpostmortemminor3 d 17 h
2025-09-24 03:59 UTCIssue Discovered - Service disruption in All Regions – Mobile Apppostmortemminor43 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch xMatters with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "xmatters"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}