Vendor Status Watch

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ESET status history

Current state: maintenance — “Service Under Maintenance” per https://status.eset.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

10incidents, last 30 days
15incidents, last 90 days
43incidents on record
Incidents per week, last 12 weeks:

How long do ESET incidents last?

12.8 hmedian incident duration34 measured
5.0 days90th percentile1 in 10 ran longer
8.3 hmedian, major/critical only20 incidents

From 34 incidents with a vendor-posted start and resolve time. Longest on record: ESET PROTECT: Degraded user interface performance — 12.0 days (2026-06-03 09:47 UTC). Excluded, never estimated: 7 scheduled maintenance, 2 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (43)

StartedIncidentStatusImpactDuration
2026-09-16 06:00 UTCESET Connect 3.13 release: EU + US + JPNmaintenancemaintenanceopen
2026-09-15 06:00 UTCESET Connect 3.13 release: CA + DEmaintenancemaintenance30 h 28 min (approx.)
2026-09-14 19:29 UTCMS Exchange Online email scanning delayed in US and EUmonitoringmajoropen
2026-09-14 07:20 UTC[ESET Business Account, ESET PROTECT Hub] planned maintenancemaintenancemaintenanceopen
2026-09-14 06:00 UTCESET Connect 3.12 HF release: CA + DE + EU + US + JPNmaintenancemaintenance30 h 28 min (approx.)
2026-09-09 09:23 UTCESET Secure Authentication performance issuesresolvedminor4 d 22 h
2026-09-08 08:00 UTC[ESET Secure Authentication] planned maintenancemaintenancemaintenance28 h 30 min (approx.)
2026-09-07 08:00 UTC[ESET Secure Authentication] planned maintenancemaintenancemaintenance28 h 29 min (approx.)
2026-09-04 06:00 UTC[ESET PROTECT] planned maintenancemaintenancemaintenance3 h 06 min (approx.)
2026-09-03 10:48 UTCESET PROTECT login failures and redirectsresolvedmajor21 h 19 min
2026-08-14 08:28 UTCUnable to create new users in ESET PROTECT Hubresolvedminor3 h 30 min
2026-08-04 07:25 UTCDegraded performance of ESET Secure Authentication Apple Push Notification Serviceresolvedminor2 d 2 h
2026-07-23 16:30 UTCCloud services availability degraded in US regionresolvedmajor15 h 34 min
2026-07-07 07:14 UTCIntermittent Login Issues with ESET Cloud servicesresolvedcritical9 h 48 min
2026-06-29 11:40 UTCCustomers connected via Telia ISP cannot connect to ESET Cloud Servicesinvestigatingmajoropen
2026-06-03 09:47 UTCESET PROTECT: Degraded user interface performanceresolvedmajor12 d 0 h
2026-05-04 14:15 UTCESET PROTECT EU: Performance degradationresolvedminor16 h 57 min
2026-04-30 15:18 UTCProvisioning affected in EU regionresolvedminor3 d 17 h
2026-04-20 08:15 UTCLive Installer may fail to runresolvedminor4 h 50 min
2026-03-13 12:20 UTCEnrollment of Android devices in Device Owner mode failsresolvedminor6 h 43 min
2026-03-10 09:40 UTCESET PROTECT: degraded performance of the consoles hosted in EUresolvedmajor10 h 09 min
2026-03-06 14:23 UTCESET LiveGrid intermittent connectivity issuesresolvedminor2 d 18 h
2026-03-04 07:59 UTCESET PROTECT in EU: "Login failed: Communication error" on login attemptresolvedmajor27 min
2026-02-18 10:25 UTCEP | Machines hosted in cloud can't enrollresolvedminor3 h 53 min
2026-01-30 12:47 UTCESET PROTECT: Customers may encounter an error when trying to save Syslog settings in EUresolvedminor2 d 22 h
2026-01-29 19:43 UTCESET PROTECT: Unable to work after logging inresolvedminor23 h 36 min
2026-01-23 20:36 UTCInitial Syslog configuration does not work in the US region.resolvednone2 d 13 h
2026-01-21 08:58 UTCSMS and push authentication messages not working in ESET Secure Authenticationresolvedmajor5 h 15 min
2025-12-12 11:36 UTCESET Cloud Office Security: Some of the login attempts may failresolvedmajor6 h 10 min
2025-12-11 11:20 UTCESET MSP Administrator login issuesresolvedmajor21 h 47 min
2025-12-10 12:59 UTCESET PROTECT Hub Major Outageresolvedmajor6 h 15 min
2025-11-13 10:24 UTCESET Inspect instances may experience degraded performanceresolvedmajor4 d 22 h
2025-11-12 21:30 UTCESET Inspect instances may be unavailable for the US and Japan regionsresolvedmajor4 d 12 h
2025-11-07 15:55 UTCLogin issues with multiple servicesresolvedcritical15 h 40 min
2025-11-05 09:45 UTCESET PROTECT: Log in and performance issuesresolvedmajor6 h 54 min
2025-10-20 11:01 UTCESET Secure Authentication - push authentication may failresolvedmajor4 h 17 min
2025-10-20 09:13 UTCESET PROTECT: Agent replication may fail with 502 errorresolvedmajor2 h 00 min
2025-10-17 11:32 UTCRegistration of new accounts might failresolvedminor2 d 21 h
2025-10-08 10:51 UTCESET Cloud Office Security outageresolvedcritical3 h 49 min
2025-09-16 16:46 UTCESET Cloud Office Security is unavailable in US regionresolvedmajor8 d 15 h
2025-08-19 10:27 UTCESET Cloud Office Security outageresolvedmajor5 h 04 min
2025-08-14 10:34 UTCESET PROTECT: Intermittent "Failed to load data" errors on installers creationresolvedminor20 min
2025-08-13 10:08 UTCESET Secure Authentication not accessibleresolvedmajor6 h 01 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch ESET with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "eset"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}