Files status history
Current state: operational — “All Systems Operational” per https://status.files.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Files incidents last?
From 7 incidents with a vendor-posted start and resolve time. Longest on record: Sites with Custom Domains only: Failures Uploading and downloading to Remote Server Mounts — 7.8 h (2026-01-09 16:00 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (7)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-06-05 15:00 UTC | SFTP Login Failures for ed25519 key-based authentication only in all regions | postmortem | minor | 0 min |
| 2026-05-26 14:06 UTC | Uploads, create, update and delete operations failures | postmortem | none | 0 min |
| 2026-04-01 17:30 UTC | Elevated Errors – USA Region | postmortem | major | 0 min |
| 2026-02-10 18:30 UTC | Failures loading the Files.com Editor | postmortem | none | 0 min |
| 2026-01-20 19:44 UTC | Failures loading the Files.com Editor | resolved | none | 17 min |
| 2026-01-09 16:00 UTC | Sites with Custom Domains only: Failures Uploading and downloading to Remote Server Mounts | postmortem | none | 7 h 45 min |
| 2025-11-25 13:23 UTC | Outbound Connections to Sharepoint and OneDrive: Elevated Error Rates | resolved | none | 0 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Files with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"files"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}
