Vendor Status Watch

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Finalsite status history

Current state: operational — “All Systems Operational” per https://status.finalsite.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

1incidents, last 30 days
6incidents, last 90 days
46incidents on record
Incidents per week, last 12 weeks:

How long do Finalsite incidents last?

22.0 hmedian incident duration45 measured
4.8 days90th percentile1 in 10 ran longer
6.2 hmedian, major/critical only8 incidents

From 45 incidents with a vendor-posted start and resolve time. Longest on record: Mass Notifications and Messages XR-Enterprise SMS Issues — 13.9 days (2025-10-16 18:29 UTC). Excluded, never estimated: 1 scheduled maintenance. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (46)

StartedIncidentStatusImpactDuration
2026-09-01 16:25 UTCComposer Performance Issuesresolvedminor19 h 56 min
2026-08-16 22:03 UTCConnect: SMS Sending Issueresolvedminor22 h 12 min
2026-08-14 15:17 UTCDegraded Performance Issueresolvedminor4 d 1 h
2026-08-13 13:52 UTCDashboard and Searches Issueresolvedminor23 h 48 min
2026-08-07 12:42 UTCIssues with Composer sitesresolvedminor2 h 51 min
2026-07-02 17:44 UTCFinalsite Enrollment: Microsoft Login Unavailableresolvedminor3 h 01 min
2026-06-04 17:11 UTCConnect System Outageresolvedcritical25 h 25 min
2026-05-18 13:44 UTCIssue Adding or Changing Images in Messagesresolvedminor1 h 36 min
2026-05-13 17:03 UTCSupport: Phone Issuesresolvedmajor1 h 49 min
2026-05-06 19:41 UTCComposer Performance Issues: US Centralresolvedminor23 h 27 min
2026-05-05 14:52 UTCComposer Performance Issues: US Centralresolvedmajor2 h 52 min
2026-04-28 15:00 UTCMessages XR Enterprise: Text to Speech Not Sending Correctlyresolvedminor2 d 21 h
2026-03-23 16:01 UTCFinalsite Enrollment: Degraded Email Open Datesresolvedminor25 h 43 min
2026-02-27 17:00 UTCIssue with Composer sitesresolvedminor6 h 07 min
2026-02-22 22:59 UTCMass Notification/Messages XRE: Message Creation Not Working for a Subset of Clientsresolvedmajor1 h 56 min
2026-02-19 17:24 UTCConnect - Degraded SMS Sendingresolvedminor20 h 56 min
2026-02-18 23:19 UTCConnect - Degraded SMS Sendingresolvedminor13 h 06 min
2026-02-12 14:03 UTCMessages/XR: Sending Delays for US Eastresolvedminor7 h 32 min
2026-02-10 15:08 UTCUS Central - Composer Display Issuesresolvedminor32 h 19 min
2026-01-22 18:21 UTCMessages/MXR: Message Scheduling Interruption (Excluding US West and US Central)resolvedminor2 d 1 h
2026-01-22 18:11 UTCMessages/MXR: Issue with Group Selection for Important Announcements (US West)resolvedminor21 h 13 min
2025-12-09 15:12 UTCComposer Performance Issuesresolvedminor7 h 06 min
2025-12-08 15:53 UTCMessages/XR: Sending Delays for US Centralresolvedminor4 h 25 min
2025-12-08 14:27 UTCPassword Reset Issues for LDAP usersresolvednone6 h 50 min
2025-12-04 17:33 UTCComposer Performance Issuesresolvedmajor9 h 27 min
2025-11-26 19:58 UTCConnect: SMS Sending Issueresolvedminor12 d 18 h
2025-11-24 21:03 UTCMass Notification and Messages XR Enterprise: SMS Messages Not Attemptingresolvedmajor2 h 43 min
2025-11-17 19:07 UTCMessages XR Enterprise and Mass Notification: Message Sending Delays for a Subset of Clientsresolvedminor26 h 13 min
2025-11-14 18:00 UTCIntermittent Sign In Issuesresolvedminor3 h 15 min
2025-11-13 20:03 UTCMessages/XR: Sending Delays for US Centralresolvedminor18 h 12 min
2025-10-23 23:13 UTCIntermittent SMS Deliverability Issuesresolvednone3 d 19 h
2025-10-21 20:54 UTCComposer: Resource Upload Issuesresolvedminor20 h 05 min
2025-10-17 13:20 UTCMessages/XR: Sending Delays for US Eastresolvedminor2 d 10 h
2025-10-16 18:29 UTCMass Notifications and Messages XR-Enterprise SMS Issuesresolvednone13 d 21 h
2025-10-16 16:25 UTCMessages/XR: Sending Delays for US Eastresolvedminor3 h 26 min
2025-10-13 09:55 UTCFinalsite Comms Service Updateresolvedmaintenance3 d 8 h
2025-10-07 13:51 UTCComposer Performance Issuesresolvedminor25 h 22 min
2025-10-07 12:30 UTCMessages XR - Voice Message Sending Incidentresolvedminor25 h 18 min
2025-10-05 07:43 UTCEmergency Maintenance - Messages XR-Enterprise, Mass Notifications, and Connectresolvedmajor2 d 4 h
2025-10-02 17:11 UTCConnect: SMS Sending Incidentresolvedmajor4 d 19 h
2025-09-17 19:46 UTCMessages XR Enterprise: Issue with list loading when selecting recipientsresolvedminor5 d 23 h
2025-09-08 02:05 UTCMass Notifications and Messages XR-Enterprise: Phone Messaging Delayed (Resolved)resolvednone0 min
2025-09-05 20:56 UTCConnect: Email Reporting Issueresolvednone4 d 15 h
2025-09-03 13:52 UTCMessages XR-Enterprise: Issue when sending using the Beefree Editorresolvedminor9 d 0 h
2025-08-15 20:17 UTCTrouble Creating Smore Newsletterresolvedminor3 d 17 h
2025-08-13 16:33 UTCMessages XR Delivery and Reporting Issuesresolvedminor22 h 00 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Finalsite with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "finalsite"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}