Finalsite status history
Current state: operational — “All Systems Operational” per https://status.finalsite.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Finalsite incidents last?
From 45 incidents with a vendor-posted start and resolve time. Longest on record: Mass Notifications and Messages XR-Enterprise SMS Issues — 13.9 days (2025-10-16 18:29 UTC). Excluded, never estimated: 1 scheduled maintenance. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (46)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-09-01 16:25 UTC | Composer Performance Issues | resolved | minor | 19 h 56 min |
| 2026-08-16 22:03 UTC | Connect: SMS Sending Issue | resolved | minor | 22 h 12 min |
| 2026-08-14 15:17 UTC | Degraded Performance Issue | resolved | minor | 4 d 1 h |
| 2026-08-13 13:52 UTC | Dashboard and Searches Issue | resolved | minor | 23 h 48 min |
| 2026-08-07 12:42 UTC | Issues with Composer sites | resolved | minor | 2 h 51 min |
| 2026-07-02 17:44 UTC | Finalsite Enrollment: Microsoft Login Unavailable | resolved | minor | 3 h 01 min |
| 2026-06-04 17:11 UTC | Connect System Outage | resolved | critical | 25 h 25 min |
| 2026-05-18 13:44 UTC | Issue Adding or Changing Images in Messages | resolved | minor | 1 h 36 min |
| 2026-05-13 17:03 UTC | Support: Phone Issues | resolved | major | 1 h 49 min |
| 2026-05-06 19:41 UTC | Composer Performance Issues: US Central | resolved | minor | 23 h 27 min |
| 2026-05-05 14:52 UTC | Composer Performance Issues: US Central | resolved | major | 2 h 52 min |
| 2026-04-28 15:00 UTC | Messages XR Enterprise: Text to Speech Not Sending Correctly | resolved | minor | 2 d 21 h |
| 2026-03-23 16:01 UTC | Finalsite Enrollment: Degraded Email Open Dates | resolved | minor | 25 h 43 min |
| 2026-02-27 17:00 UTC | Issue with Composer sites | resolved | minor | 6 h 07 min |
| 2026-02-22 22:59 UTC | Mass Notification/Messages XRE: Message Creation Not Working for a Subset of Clients | resolved | major | 1 h 56 min |
| 2026-02-19 17:24 UTC | Connect - Degraded SMS Sending | resolved | minor | 20 h 56 min |
| 2026-02-18 23:19 UTC | Connect - Degraded SMS Sending | resolved | minor | 13 h 06 min |
| 2026-02-12 14:03 UTC | Messages/XR: Sending Delays for US East | resolved | minor | 7 h 32 min |
| 2026-02-10 15:08 UTC | US Central - Composer Display Issues | resolved | minor | 32 h 19 min |
| 2026-01-22 18:21 UTC | Messages/MXR: Message Scheduling Interruption (Excluding US West and US Central) | resolved | minor | 2 d 1 h |
| 2026-01-22 18:11 UTC | Messages/MXR: Issue with Group Selection for Important Announcements (US West) | resolved | minor | 21 h 13 min |
| 2025-12-09 15:12 UTC | Composer Performance Issues | resolved | minor | 7 h 06 min |
| 2025-12-08 15:53 UTC | Messages/XR: Sending Delays for US Central | resolved | minor | 4 h 25 min |
| 2025-12-08 14:27 UTC | Password Reset Issues for LDAP users | resolved | none | 6 h 50 min |
| 2025-12-04 17:33 UTC | Composer Performance Issues | resolved | major | 9 h 27 min |
| 2025-11-26 19:58 UTC | Connect: SMS Sending Issue | resolved | minor | 12 d 18 h |
| 2025-11-24 21:03 UTC | Mass Notification and Messages XR Enterprise: SMS Messages Not Attempting | resolved | major | 2 h 43 min |
| 2025-11-17 19:07 UTC | Messages XR Enterprise and Mass Notification: Message Sending Delays for a Subset of Clients | resolved | minor | 26 h 13 min |
| 2025-11-14 18:00 UTC | Intermittent Sign In Issues | resolved | minor | 3 h 15 min |
| 2025-11-13 20:03 UTC | Messages/XR: Sending Delays for US Central | resolved | minor | 18 h 12 min |
| 2025-10-23 23:13 UTC | Intermittent SMS Deliverability Issues | resolved | none | 3 d 19 h |
| 2025-10-21 20:54 UTC | Composer: Resource Upload Issues | resolved | minor | 20 h 05 min |
| 2025-10-17 13:20 UTC | Messages/XR: Sending Delays for US East | resolved | minor | 2 d 10 h |
| 2025-10-16 18:29 UTC | Mass Notifications and Messages XR-Enterprise SMS Issues | resolved | none | 13 d 21 h |
| 2025-10-16 16:25 UTC | Messages/XR: Sending Delays for US East | resolved | minor | 3 h 26 min |
| 2025-10-13 09:55 UTC | Finalsite Comms Service Update | resolved | maintenance | 3 d 8 h |
| 2025-10-07 13:51 UTC | Composer Performance Issues | resolved | minor | 25 h 22 min |
| 2025-10-07 12:30 UTC | Messages XR - Voice Message Sending Incident | resolved | minor | 25 h 18 min |
| 2025-10-05 07:43 UTC | Emergency Maintenance - Messages XR-Enterprise, Mass Notifications, and Connect | resolved | major | 2 d 4 h |
| 2025-10-02 17:11 UTC | Connect: SMS Sending Incident | resolved | major | 4 d 19 h |
| 2025-09-17 19:46 UTC | Messages XR Enterprise: Issue with list loading when selecting recipients | resolved | minor | 5 d 23 h |
| 2025-09-08 02:05 UTC | Mass Notifications and Messages XR-Enterprise: Phone Messaging Delayed (Resolved) | resolved | none | 0 min |
| 2025-09-05 20:56 UTC | Connect: Email Reporting Issue | resolved | none | 4 d 15 h |
| 2025-09-03 13:52 UTC | Messages XR-Enterprise: Issue when sending using the Beefree Editor | resolved | minor | 9 d 0 h |
| 2025-08-15 20:17 UTC | Trouble Creating Smore Newsletter | resolved | minor | 3 d 17 h |
| 2025-08-13 16:33 UTC | Messages XR Delivery and Reporting Issues | resolved | minor | 22 h 00 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Finalsite with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"finalsite"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}