Vendor Status Watch

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GoToMyPC status history

Current state: operational — “All Systems Operational” per http://status.logmeinaccess.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

4incidents, last 30 days
10incidents, last 90 days
42incidents on record
Incidents per week, last 12 weeks:

How long do GoToMyPC incidents last?

64 minmedian incident duration42 measured
23.8 h90th percentile1 in 10 ran longer
68 minmedian, major/critical only38 incidents

From 42 incidents with a vendor-posted start and resolve time. Longest on record: GoTo Customer Engagement - Whatsapp campaign issues — 9.9 days (2026-08-04 18:11 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (42)

StartedIncidentStatusImpactDuration
2026-09-09 15:46 UTCPro, Central, GoToAssist Remote Support v5 and LogMeIn Rescue - Elevated error ratesresolvedmajor27 min
2026-09-08 16:55 UTCConnectivity issuesresolvedmajor52 min
2026-09-04 12:31 UTCEmails not being delivered to customersresolvedmajor1 h 00 min
2026-08-27 15:55 UTCLogMeIn Rescue, G2ARS v5, Pro, and Central - Elevated session launch failuresresolvedmajor24 h 29 min
2026-08-15 15:02 UTCGrasshopper - password reset and OTP emails blockedresolvedmajor1 h 30 min
2026-08-04 18:11 UTCGoTo Customer Engagement - Whatsapp campaign issuesresolvedmajor9 d 21 h
2026-07-03 12:03 UTCJoin.me, GoToMyPC, Pro and Central - Login Issuesresolvedmajor8 h 22 min
2026-07-02 11:49 UTCGoTo Connect - inbound/outbound call failuresresolvedmajor6 h 37 min
2026-07-01 09:43 UTCGoTo Connect - inbound/outbound call failuresresolvedmajor1 h 07 min
2026-06-19 08:33 UTCGoTo Connect - Contact Center and Call Reports Issueresolvedmajor4 h 38 min
2026-05-28 14:17 UTCGoTo Connect - Authentication issueresolvedmajor39 min
2026-05-27 15:17 UTCLogmein Rescue - Issue starting or joining sessionsresolvedmajor39 min
2026-05-13 18:58 UTCLogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central appletsresolvedmajor7 h 24 min
2026-05-08 01:22 UTCGrasshopper - Login Issuesresolvedminor15 h 48 min
2026-05-07 18:31 UTCGoTo Connect - Call Recording and Transcriptresolvedmajor7 h 29 min
2026-05-06 16:55 UTCGoTo App - Cannot connectresolvedmajor27 min
2026-04-20 14:14 UTCLogin to GoTo applications - 504 timeout - multiple products impactedresolvedmajor1 h 09 min
2026-04-15 21:08 UTCGoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors)resolvedmajor32 min
2026-04-06 12:58 UTCGoTo Connect Call Quality issueresolvedmajor48 min
2026-03-25 16:08 UTCGoTo Connect - Call audio qualityresolvedmajor26 min
2026-03-18 15:37 UTCGoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessionsresolvedmajor2 h 41 min
2026-02-27 15:52 UTCGoTo Contact Center – Call queue distribution issuesresolvedmajor3 h 22 min
2026-02-27 10:30 UTCGoTo Connect – Inbound PSTN Calls Not Connectingresolvednone0 min
2026-01-27 00:53 UTCOther - database replication lag to remote regionsresolvedmajor47 min
2026-01-22 22:10 UTCPro and Central - Outlook and Microsoft 365resolvedmajor24 h 02 min
2026-01-21 19:47 UTCEmail delivery issuesresolvedmajor21 min
2026-01-18 18:04 UTCGoTo Connect - inbound/outbound call failure in livephxresolvedmajor37 min
2025-12-18 19:29 UTCGoTo Connect - Softphone call issuesresolvedmajor45 min
2025-11-26 08:37 UTCGoTo Training - Join/Scheduling training sessionsresolvednone0 min
2025-10-29 16:16 UTCLogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the applicationresolvedmajor5 h 27 min
2025-10-26 10:35 UTCGoToMyPC - Application in-accessibleresolvedmajor21 min
2025-10-21 15:51 UTCGoTo Connect VoIP Phones Calls - Audio degradationresolvedmajor1 h 01 min
2025-10-20 08:16 UTCGoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training , GoToMyPC, & GoTo Resolve - Issues in Accessing Application.resolvedmajor13 h 54 min
2025-10-08 06:53 UTCGoTo Webinar and GoTo Assist Remote Support - Issues Accessing the Applicationresolvedmajor10 h 38 min
2025-10-06 08:40 UTCGoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training and Openvoice, GoToAssist (Remote Support) - Issues in accessing the Applicationresolvedmajor36 h 03 min
2025-09-25 18:25 UTCGoTo Connect - missing call event notificationsresolvedmajor2 h 00 min
2025-09-22 14:00 UTCGoTo Connect – PSTN Call Disruption (Brazil)resolvednone0 min
2025-09-18 17:59 UTCContact Center – Call Queues and Contact Center – Issues logging into queuesresolvedmajor19 min
2025-09-17 19:03 UTCGoTo Connect - Issues with messaging and notificationsresolvedmajor23 h 45 min
2025-08-25 03:38 UTCGoTo Connect - Issues with Outbound Calls - APAC regionresolvedmajor57 min
2025-08-20 18:19 UTCGrasshopper - Issue with web portal and outgoing callsresolvedmajor1 h 14 min
2025-08-20 17:58 UTCGoTo Connect - Incoming PSTN calls issue in Brazilresolvedmajor23 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch GoToMyPC with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "gotomypc"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}