| 2026-09-09 15:46 UTC | Pro, Central, GoToAssist Remote Support v5 and LogMeIn Rescue - Elevated error rates | resolved | major | 27 min |
| 2026-09-08 16:55 UTC | Connectivity issues | resolved | major | 52 min |
| 2026-09-04 12:31 UTC | Emails not being delivered to customers | resolved | major | 1 h 00 min |
| 2026-08-27 15:55 UTC | LogMeIn Rescue, G2ARS v5, Pro, and Central - Elevated session launch failures | resolved | major | 24 h 29 min |
| 2026-08-15 15:02 UTC | Grasshopper - password reset and OTP emails blocked | resolved | major | 1 h 30 min |
| 2026-08-04 18:11 UTC | GoTo Customer Engagement - Whatsapp campaign issues | resolved | major | 9 d 21 h |
| 2026-07-03 12:03 UTC | Join.me, GoToMyPC, Pro and Central - Login Issues | resolved | major | 8 h 22 min |
| 2026-07-02 11:49 UTC | GoTo Connect - inbound/outbound call failures | resolved | major | 6 h 37 min |
| 2026-07-01 09:43 UTC | GoTo Connect - inbound/outbound call failures | resolved | major | 1 h 07 min |
| 2026-06-19 08:33 UTC | GoTo Connect - Contact Center and Call Reports Issue | resolved | major | 4 h 38 min |
| 2026-05-28 14:17 UTC | GoTo Connect - Authentication issue | resolved | major | 39 min |
| 2026-05-27 15:17 UTC | Logmein Rescue - Issue starting or joining sessions | resolved | major | 39 min |
| 2026-05-13 18:58 UTC | LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets | resolved | major | 7 h 24 min |
| 2026-05-08 01:22 UTC | Grasshopper - Login Issues | resolved | minor | 15 h 48 min |
| 2026-05-07 18:31 UTC | GoTo Connect - Call Recording and Transcript | resolved | major | 7 h 29 min |
| 2026-05-06 16:55 UTC | GoTo App - Cannot connect | resolved | major | 27 min |
| 2026-04-20 14:14 UTC | Login to GoTo applications - 504 timeout - multiple products impacted | resolved | major | 1 h 09 min |
| 2026-04-15 21:08 UTC | GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors) | resolved | major | 32 min |
| 2026-04-06 12:58 UTC | GoTo Connect Call Quality issue | resolved | major | 48 min |
| 2026-03-25 16:08 UTC | GoTo Connect - Call audio quality | resolved | major | 26 min |
| 2026-03-18 15:37 UTC | GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions | resolved | major | 2 h 41 min |
| 2026-02-27 15:52 UTC | GoTo Contact Center – Call queue distribution issues | resolved | major | 3 h 22 min |
| 2026-02-27 10:30 UTC | GoTo Connect – Inbound PSTN Calls Not Connecting | resolved | none | 0 min |
| 2026-01-27 00:53 UTC | Other - database replication lag to remote regions | resolved | major | 47 min |
| 2026-01-22 22:10 UTC | Pro and Central - Outlook and Microsoft 365 | resolved | major | 24 h 02 min |
| 2026-01-21 19:47 UTC | Email delivery issues | resolved | major | 21 min |
| 2026-01-18 18:04 UTC | GoTo Connect - inbound/outbound call failure in livephx | resolved | major | 37 min |
| 2025-12-18 19:29 UTC | GoTo Connect - Softphone call issues | resolved | major | 45 min |
| 2025-11-26 08:37 UTC | GoTo Training - Join/Scheduling training sessions | resolved | none | 0 min |
| 2025-10-29 16:16 UTC | LogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the application | resolved | major | 5 h 27 min |
| 2025-10-26 10:35 UTC | GoToMyPC - Application in-accessible | resolved | major | 21 min |
| 2025-10-21 15:51 UTC | GoTo Connect VoIP Phones Calls - Audio degradation | resolved | major | 1 h 01 min |
| 2025-10-20 08:16 UTC | GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training , GoToMyPC, & GoTo Resolve - Issues in Accessing Application. | resolved | major | 13 h 54 min |
| 2025-10-08 06:53 UTC | GoTo Webinar and GoTo Assist Remote Support - Issues Accessing the Application | resolved | major | 10 h 38 min |
| 2025-10-06 08:40 UTC | GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training and Openvoice, GoToAssist (Remote Support) - Issues in accessing the Application | resolved | major | 36 h 03 min |
| 2025-09-25 18:25 UTC | GoTo Connect - missing call event notifications | resolved | major | 2 h 00 min |
| 2025-09-22 14:00 UTC | GoTo Connect – PSTN Call Disruption (Brazil) | resolved | none | 0 min |
| 2025-09-18 17:59 UTC | Contact Center – Call Queues and Contact Center – Issues logging into queues | resolved | major | 19 min |
| 2025-09-17 19:03 UTC | GoTo Connect - Issues with messaging and notifications | resolved | major | 23 h 45 min |
| 2025-08-25 03:38 UTC | GoTo Connect - Issues with Outbound Calls - APAC region | resolved | major | 57 min |
| 2025-08-20 18:19 UTC | Grasshopper - Issue with web portal and outgoing calls | resolved | major | 1 h 14 min |
| 2025-08-20 17:58 UTC | GoTo Connect - Incoming PSTN calls issue in Brazil | resolved | major | 23 min |