Vendor Status Watch

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Matillion status history

Current state: operational — “All Systems Operational” per https://status.matillion.com (Atlassian Statuspage), checked 2026-09-24 12:28 UTC.

4incidents, last 30 days
18incidents, last 90 days
51incidents on record
Incidents per week, last 12 weeks:

How long do Matillion incidents last?

115 minmedian incident duration51 measured
17.8 h90th percentile1 in 10 ran longer
55 minmedian, major/critical only19 incidents

From 51 incidents with a vendor-posted start and resolve time. Longest on record: Matillion Hosted Agent - intermittent unknown status — 27.6 h (2026-01-19 08:39 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (51)

StartedIncidentStatusImpactDuration
2026-09-17 10:09 UTCSome Maia runners failing to start (EU and US regions)resolvedmajor10 min
2026-09-11 05:57 UTCWe have identified an issue affecting pipeline execution in the US region and are working on a resolution.resolvedmajor2 h 12 min
2026-09-01 17:03 UTCCustomers receiving Authentication failed messages upon login attemptsresolvedmajor52 min
2026-09-01 03:24 UTCSome Paygo customers experiencing licensing issuesresolvedminor4 h 44 min
2026-08-17 17:53 UTCService Disruption (All Regions) - Projects Not Accessibleresolvedcritical55 min
2026-08-17 17:40 UTCService Disruption (AU Region) - Projects Not Accessibleresolvedcritical1 min
2026-08-12 08:17 UTCCustomers may experience an issue accessing Designer and Maiaresolvedmajor3 h 32 min
2026-07-31 14:33 UTCIssue: New Maia users may be unable to access or activate trial spin-upsresolvednone1 h 28 min
2026-07-28 11:34 UTCIncident: Degraded service in AU regionresolvednone1 h 03 min
2026-07-24 12:02 UTCMaia Team - unable to search for orchestration, components.resolvedminor41 min
2026-07-24 08:02 UTCS3 Load/Unload or Azure Blob Storage Load/Unload COPY failuresresolvedmajor7 h 10 min
2026-07-21 11:39 UTCCurrently unable to load projects within Maia Foundationresolvedcritical1 h 17 min
2026-07-16 08:03 UTCUser Settings - Unavailableresolvedminor47 min
2026-07-09 12:23 UTCSnowflake Runner Key-pair/Secret Retrieval Failuresresolvedcritical2 h 20 min
2026-07-06 17:51 UTCNew user onboarding failures; trial Snowflake keypair secret mismatch breaks pipeline executionresolvedminor1 h 12 min
2026-07-03 09:06 UTCWe are currently experiencing an issue affecting components whose names end with "Query". Please do not enable AutoDebug log verbosity levels 3, 4, or 5 until this incident has been resolved.resolvednone10 h 52 min
2026-06-30 12:34 UTCUS Region: Experiencing degraded pipeline execution performance.resolvedminor2 h 28 min
2026-06-29 15:38 UTCMaia Team conversations becoming stuckresolvednone1 min
2026-06-19 09:09 UTCSalesforce OAuth - Token Refresh Failingresolvedminor6 h 41 min
2026-06-18 17:12 UTCSalesforce OAuth - Token Refresh Failingresolvedminor15 h 10 min
2026-06-18 13:43 UTCConnectivity Issues in AU1 Productionresolvedcritical1 h 21 min
2026-06-10 08:49 UTCOData component failureresolvedminor22 h 41 min
2026-06-08 12:08 UTCNew Agent deployments having issues running Tasks in US Regionresolvedcritical18 min
2026-05-27 13:26 UTCIntermittent UI issue impacting navigation into Maia Foundation due to loading new frontend services (Designer, Obs Dash, Project Explorer), causing ChunkLoadError and “Something went wrong” messages.resolvednone6 h 16 min
2026-05-07 19:05 UTCTemporary Issue with GitHub Integration in AU Regionresolvednone2 h 17 min
2026-05-05 09:56 UTCTemporary Issue with GitHub Integration in AU Regionresolvedminor20 h 44 min
2026-04-27 14:04 UTCPipeline Access Failureresolvedminor52 min
2026-04-22 18:30 UTCIntermittent issues with Sign-in to Maia Foundationresolvednone0 min
2026-04-21 10:51 UTCPipeline: : Instability in Pipeline Execution Stepsresolvedmajor29 min
2026-04-09 08:56 UTCGit authentication issue with Azureresolvedmajor6 min
2026-04-02 16:45 UTCCustomers may be seeing an intermittent "unable to retrieve repositories" message while trying to access their Git repositories.resolvedminor8 min
2026-03-25 14:27 UTCIssues with Facebook Query failing with HTTP [40002] [200] API access disrupted.resolvedminor3 h 20 min
2026-03-11 18:08 UTCIssues Creating Custom OAuthsresolvednone3 h 04 min
2026-03-04 15:03 UTCDesigner: Timeouts in Component Parameters or Options Configurationresolvedminor19 h 30 min
2026-02-16 16:27 UTCOngoing platform instability impacting design and runtime of pipelinesresolvedcritical45 min
2026-01-20 11:37 UTCAgent gateway downresolvedcritical17 min
2026-01-19 08:39 UTCMatillion Hosted Agent - intermittent unknown statusresolvedminor27 h 38 min
2025-12-18 18:20 UTCIssues Spinning Up New Agents via Azure ARM Templateresolvedminor17 h 45 min
2025-12-08 19:10 UTCScheduled Pipelines not triggeringresolvedmajor1 h 30 min
2025-12-08 09:17 UTCIntermittent issue with pipeline executionsresolvedminor24 h 22 min
2025-12-05 11:24 UTCAuthentication issues impacting login into Designer and Hubresolvedcritical1 h 06 min
2025-12-03 11:30 UTCPrivate link unavailabilityresolvedminor0 min
2025-11-19 15:49 UTCWorkflow Pods are running out of database connections leading to longer pipeline execution runsresolvedminor4 h 07 min
2025-11-18 13:47 UTCThird party system outage impacting Public API access onlyresolvedminor1 h 24 min
2025-11-13 14:32 UTCWe’ve noticed unusually high traffic on certain endpoints, which could potentially cause pipeline failures.resolvednone3 h 32 min
2025-10-20 10:13 UTCLogin Issues with Matillion Hubresolvedmajor2 h 17 min
2025-10-20 09:55 UTCLogin Issues with Matillion Hubresolvedmajor0 min
2025-10-15 18:34 UTCDegrade Pipeline Execution in both US and EUresolvednone1 h 55 min
2025-10-15 00:13 UTCPipeline Failures Due to Variable Validation and Transformation Errorsresolvedminor15 h 35 min
2025-10-13 08:03 UTCInvestigating Issues with Maiaresolvedminor5 h 29 min
2025-09-29 18:07 UTCPipeline executions Failing due to empty variableresolvedminor1 h 59 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Matillion with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "matillion"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}