| 2026-09-16 11:38 UTC | Help Center and Technical Support Outage | investigating | critical | open |
| 2026-09-11 13:23 UTC | Reports - Classic Report's menu is loading a blank page. | resolved | major | 31 min |
| 2026-09-08 15:30 UTC | Procurement & Contract Management l Uploaded Images Not Rendering in Document Exports | resolved | major | 23 h 44 min |
| 2026-08-26 15:20 UTC | Stories - PDF exports are failing for individual stories | resolved | critical | 44 min |
| 2026-08-20 15:31 UTC | Procurement & Contract Management l Completed DocuSign PowerForms Not Syncing Back to Portal | resolved | major | 5 d 23 h |
| 2026-08-17 17:28 UTC | Enterprise Access Managment - Editing Reports | resolved | minor | 2 h 58 min |
| 2026-08-17 14:16 UTC | System Access to OpenGov Platform & Products | resolved | critical | 3 h 09 min |
| 2026-08-13 21:35 UTC | Stories - Publications and Stories are not loading folders | resolved | critical | 1 h 04 min |
| 2026-08-13 15:14 UTC | Procurement & Contract Management l ZIP+4 Code Unable to Save | resolved | critical | 4 d 5 h |
| 2026-08-11 15:19 UTC | Procurement & Contract Management l PDF Generation Non-Functional Across Export and Reports (Contracts, Projects & Reports Module) | resolved | major | 1 h 19 min |
| 2026-07-31 16:14 UTC | Tax & Revenue | Manual Cashier Payments Routing to WEB Balance Session Instead of Selected Session | resolved | major | 4 h 40 min |
| 2026-07-28 14:44 UTC | Reporting & Transparency I Users are unable to download data via data manager | resolved | minor | 1 h 17 min |
| 2026-07-23 12:01 UTC | Procurement & Contract Management l Unable to Submit Responses Despite All Required Fields Completed | resolved | major | 2 h 10 min |
| 2026-07-13 20:11 UTC | Procurement & Contract Management l Procurement System Admin users are unable to add or manage users | resolved | major | 16 h 57 min |
| 2026-07-10 17:13 UTC | Budgeting & Performance | Failing to Load | resolved | critical | 2 h 41 min |
| 2026-06-26 18:32 UTC | Dashboard Refresh: Procurement | resolved | major | 19 h 23 min |
| 2026-06-25 16:44 UTC | Budgeting & Performance I Unable to Access Linked Workforce Positions from Budget Worksheets | resolved | none | 19 h 21 min |
| 2026-06-23 14:50 UTC | Enterprise Asset Management Reporting Service Unresponsive | resolved | critical | 32 min |
| 2026-06-22 14:01 UTC | Intermittent Outages | resolved | major | 1 h 16 min |
| 2026-06-15 14:20 UTC | EAM Scheduled Processes Not Executing | resolved | major | 24 h 15 min |
| 2026-06-11 20:09 UTC | Product Access - Server Error | resolved | minor | 19 min |
| 2026-06-11 17:44 UTC | Budgeting & Performance l NextGen: Account summary reports not loading by Account Number | resolved | minor | 3 d 19 h |
| 2026-06-08 11:03 UTC | Service Down - GAB | resolved | critical | 1 h 45 min |
| 2026-06-01 13:42 UTC | Financials Navigation Modules Missing for All Users; Error on Page Navigation | resolved | none | 55 min |
| 2026-05-26 13:26 UTC | Financial Management | 502 Bad Gateway Error | resolved | critical | 38 min |
| 2026-05-21 14:26 UTC | Tax & Revenue | Online Portal Property Tax Search Error | resolved | major | 6 d 20 h |
| 2026-05-20 17:39 UTC | Tax & Revenue | Payment Portal Partial Payments Error | resolved | major | 2 d 1 h |
| 2026-05-20 16:11 UTC | Permitting & Licensing: Site Latency | resolved | minor | 57 min |
| 2026-05-05 18:19 UTC | Tax & Revenue | Interest Calculating Incorrectly | resolved | minor | 7 d 18 h |
| 2026-05-04 16:42 UTC | Automation Email Service Degradation - Emails Not Being Sent | resolved | minor | 2 h 09 min |
| 2026-05-04 15:24 UTC | Permitting & Licensing: Site Latency | resolved | minor | 8 d 21 h |
| 2026-04-24 13:44 UTC | Intermittent Site Slowness/ Intermittent Outages | resolved | major | 9 h 28 min |
| 2026-04-21 20:40 UTC | Procurement & Contract Management | Vendor Response Export Not Being Delivered | resolved | critical | 2 d 23 h |
| 2026-04-21 17:24 UTC | Permitting & Licensing Search Latency | resolved | minor | 3 h 23 min |
| 2026-04-20 16:00 UTC | Permitting & Licensing Search Latency | resolved | minor | 3 h 06 min |
| 2026-04-15 13:05 UTC | Performance Degradation - Including "Pay Now" button not available. | resolved | major | 9 h 16 min |
| 2026-04-13 19:27 UTC | Enterprise Asset Management is Experiencing Login Issues | resolved | major | 1 h 18 min |
| 2026-04-07 18:33 UTC | 4/7/26: Permitting & Licensing Search Latency | resolved | major | 2 h 56 min |
| 2026-04-06 18:36 UTC | Permitting & Licensing | Pages Not Loading | resolved | major | 1 h 28 min |
| 2026-03-31 18:51 UTC | CSS Error | resolved | minor | 5 d 23 h |
| 2026-03-31 15:17 UTC | EAM GIS Sync Failures | resolved | major | 23 h 25 min |
| 2026-03-26 19:32 UTC | AI Scope of Work fails to generate | resolved | none | 20 h 57 min |
| 2026-03-25 21:53 UTC | Vendor email notifications fail to deliver | resolved | none | 42 h 36 min |
| 2026-03-25 15:38 UTC | Workflow Steps Intermittently Not Activating | resolved | minor | 47 h 24 min |
| 2026-03-24 12:57 UTC | Workflow Steps Not Activating Upon Completion | resolved | minor | 1 h 56 min |
| 2026-03-23 12:18 UTC | Enterprise Asset Management GIS Integration Sync Failures | resolved | minor | 24 h 10 min |
| 2026-03-17 17:31 UTC | Tax & Revenue: UI Field Locking in Multi-Pay List | resolved | none | 18 h 38 min |
| 2026-03-16 16:51 UTC | Tax & Revenue: UI Field Locking, unable to edit fields | resolved | critical | 4 h 52 min |
| 2026-03-13 20:49 UTC | Reporting & Transparency: Three Column section layout formats incorrectly | resolved | none | 4 h 37 min |
| 2026-03-12 19:04 UTC | Attention: Procurement & Contract Management Customers | resolved | minor | 16 h 46 min |
| 2026-03-04 14:24 UTC | Security warning in Microsoft Edge for Attachments | resolved | minor | 9 h 07 min |
| 2026-03-02 17:55 UTC | Community Feedback - Cloudflare blocking image uploads | resolved | none | 26 h 06 min |
| 2026-02-26 16:34 UTC | Old Contracts Landing Page export columns misalignment | resolved | none | 10 d 20 h |