Vendor Status Watch

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ReCharge status history

Current state: operational — “All Systems Operational” per https://status.rechargepayments.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

1incidents, last 30 days
4incidents, last 90 days
24incidents on record
Incidents per week, last 12 weeks:

How long do ReCharge incidents last?

3.9 hmedian incident duration24 measured
3.3 days90th percentile1 in 10 ran longer
92 minmedian, major/critical only7 incidents

From 24 incidents with a vendor-posted start and resolve time. Longest on record: Missing Data in Email Analytics — 4.2 days (2025-10-23 13:42 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (24)

StartedIncidentStatusImpactDuration
2026-09-01 17:35 UTCPotential SMS Delaysresolvednone39 min
2026-08-07 14:07 UTCUpcoming Charge Notification Delayresolvedcritical11 h 12 min
2026-07-20 18:54 UTCMerchant Admin Access Degradedresolvedcritical1 h 21 min
2026-06-29 14:14 UTCDelayed analytics dataresolvedminor4 h 25 min
2026-04-29 15:05 UTCThird party provider webhook issueresolvedminor6 h 31 min
2026-04-23 16:14 UTCMerchant Admin Access Degradedresolvedmajor46 min
2026-04-07 10:59 UTCAnalytics daily refresh failed impacting data exports.resolvedminor4 h 02 min
2026-02-12 14:59 UTCRenew Rate Dashboard Errorresolvedminor18 min
2025-12-17 17:21 UTCDegraded Admin Accessibilityresolvednone1 h 02 min
2025-12-16 22:11 UTCAPI degradation across several servicesresolvedcritical1 h 32 min
2025-11-09 18:06 UTCIssue with charge processingresolvedcritical3 d 6 h
2025-11-04 21:25 UTCEmail Domain Authentication Issuesresolvedminor42 min
2025-10-23 13:42 UTCMissing Data in Email Analyticsresolvedminor4 d 5 h
2025-10-20 13:38 UTCAnalytics Data Delayed for 10/19/25resolvedminor8 h 26 min
2025-10-16 20:25 UTCInternal Server Error in the onboarding checklistresolvednone1 h 29 min
2025-10-10 12:09 UTCAnalytics daily run data is impacted and not refreshed properlyresolvednone1 h 36 min
2025-10-09 10:40 UTCAnalytic drill-down data is unavailableresolvednone4 h 09 min
2025-09-29 21:37 UTCInternal Server Error in the onboarding checklistresolvednone1 h 32 min
2025-09-26 20:57 UTCDelayed processing of some Rewards flowsresolvedminor3 d 15 h
2025-09-25 12:07 UTCStale Analytics Dataresolvedminor3 h 42 min
2025-09-18 14:49 UTCStale data for 9/17/25 on some analytics dashboardsresolvedminor4 h 47 min
2025-09-10 21:00 UTCMerchant Admin Outageresolvedcritical52 min
2025-09-03 17:35 UTCShipping Rate Issuesresolvedminor47 h 29 min
2025-08-18 08:10 UTCGetting timeouts (504 status) from the merchant and customer portal UIresolvedmajor12 h 41 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch ReCharge with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "recharge"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}