| 2026-09-11 00:57 UTC | Foxtrot Environment: Detections/Alerts Delayed | identified | none | open |
| 2026-09-10 18:12 UTC | 7 hour detection delay in the Taegis India environment | resolved | none | 6 h 40 min |
| 2026-08-27 16:10 UTC | Alerts are delayed in charlie by upto 40mins | resolved | none | 8 h 54 min |
| 2026-08-18 17:25 UTC | Playbook executions may be delayed | resolved | none | 2 h 54 min |
| 2026-08-18 11:53 UTC | Playbook executions may be delayed | resolved | none | 2 h 43 min |
| 2026-08-06 04:57 UTC | Foxtrot athena outage | resolved | none | 2 h 09 min |
| 2026-07-30 14:52 UTC | Taegis environments Delta and Foxtrot are currently experiencing ingest lag | resolved | none | 7 h 19 min |
| 2026-07-28 18:34 UTC | Detection Search Failures in Charlie Environment | resolved | none | 23 min |
| 2026-07-23 18:14 UTC | Office 365 Integrations may be impacted by an ongoing Azure issue | resolved | none | 2 h 26 min |
| 2026-07-22 18:20 UTC | Some environments (Charlie) have a delay in processing detections | resolved | none | 18 h 44 min |
| 2026-07-14 19:10 UTC | Detections page is down in Charlie | resolved | none | 2 h 21 min |
| 2026-06-24 15:58 UTC | Alert Search Delay in US East 2 | resolved | minor | 21 h 04 min |
| 2026-06-18 15:17 UTC | Microsoft Response Actions is a feature degraded in foxtrot | resolved | none | 17 min |
| 2026-05-29 15:57 UTC | Azure West US2 Service Degradation for Taegis Defender Endpoint Ingest for Foxtrot Environment | resolved | none | 6 h 03 min |
| 2026-05-27 10:55 UTC | Triage of certain Taegis MDR alerts may be delayed | resolved | none | 3 h 40 min |
| 2026-05-11 21:47 UTC | Entra Sign In Events Delayed | resolved | none | 17 h 12 min |
| 2026-05-08 11:23 UTC | Alert Triage Delay in Echo | resolved | none | 53 min |
| 2026-05-06 20:15 UTC | An error in the case handling workflow resulted in a delay in case escalations. The impacted cases are being manually re escalated | resolved | none | 1 h 49 min |
| 2026-05-03 12:37 UTC | Delay in Alert, Detections triage in Echo. | resolved | none | 2 h 43 min |
| 2026-04-24 20:58 UTC | Delay in Alert Processing for Subset of Alerts in Charlie | resolved | none | 3 h 08 min |
| 2026-04-23 16:49 UTC | All environments: unable to attach alerts to cases (investigations) | resolved | none | 1 h 00 min |
| 2026-04-02 06:00 UTC | There may be an increase in the number of notifications | resolved | none | 7 h 52 min |
| 2026-04-01 18:35 UTC | Issues with login to Taegis Platform | resolved | none | 36 min |
| 2026-04-01 14:33 UTC | Playbook automations may not be running for some customers | resolved | none | 3 h 34 min |
| 2026-03-09 15:11 UTC | Delayed customer service responses from @secureworks tagging in case comments in all environments | resolved | none | 27 h 24 min |
| 2026-03-04 21:09 UTC | Noisy Tactic Graphs Rule | resolved | none | 16 h 30 min |
| 2026-02-16 00:03 UTC | Delay in Alert Processing for Subset of Alerts in Foxtrot | resolved | none | 2 h 04 min |
| 2026-02-13 23:07 UTC | Delay in Alert Processing for Subset of Alerts in Charlie | resolved | none | 12 h 20 min |
| 2026-02-07 22:50 UTC | Error when attempting to view data sources--charlie environment only | resolved | minor | 3 h 25 min |
| 2026-02-04 06:50 UTC | Detection Delays - US-3 (Foxtrot) | resolved | none | 6 h 15 min |
| 2026-01-22 21:45 UTC | Defender Ingestion Delayed approximately one hour | resolved | none | 1 h 50 min |
| 2026-01-21 06:00 UTC | Delayed event processing pipeline for process events | resolved | none | 0 min |
| 2026-01-21 05:00 UTC | Informational: Alert triage delay in Charlie last night - recovered | resolved | none | 0 min |
| 2026-01-19 19:52 UTC | There may be issues adding detections to cases | resolved | none | 2 h 12 min |
| 2026-01-13 18:03 UTC | ITDR unresponsive on UI | resolved | none | 18 min |
| 2026-01-08 16:32 UTC | Issue with data sources loading in all environment - data flow is unaffected | resolved | none | 1 h 28 min |
| 2025-12-10 23:13 UTC | Taegis Detection Delay in all Environments | resolved | none | 7 h 23 min |
| 2025-12-05 09:06 UTC | cloudflare outage | resolved | none | 8 min |
| 2025-11-21 14:35 UTC | Data from Taegis NDR is delayed in all environments | resolved | none | 1 h 54 min |
| 2025-11-20 20:55 UTC | ITDR is down in all regions | resolved | none | 28 min |
| 2025-11-02 22:30 UTC | Charlie: Delayed custom rules for netflow | resolved | minor | 6 d 1 h |
| 2025-10-29 16:55 UTC | O365 Ingestion Delayed | resolved | none | 9 h 51 min |
| 2025-10-29 00:16 UTC | Taegis Foxtrot Detection Delays | resolved | none | 12 h 49 min |
| 2025-10-28 17:03 UTC | Detection Delays in Foxtrot Environment | resolved | none | 4 h 23 min |
| 2025-10-20 17:25 UTC | Current AWS Outage Impeding SOC response times | resolved | none | 5 h 55 min |
| 2025-10-20 08:29 UTC | Taegis Application Disuptions | resolved | none | 3 h 30 min |
| 2025-10-14 12:54 UTC | Secureworks mentions on cases are not creating Zendesk tickets | resolved | none | 4 h 50 min |
| 2025-10-10 03:42 UTC | Problems with search, ingestion and other services in detla | resolved | major | 37 min |
| 2025-10-08 02:25 UTC | All environments: newly created cases (investigations) are not appearing, even though they do exist | resolved | minor | 14 h 58 min |
| 2025-10-03 00:59 UTC | NDRs in CTPX and DELTA are mistakenly displaying Warning in the Network tab - data is correct | resolved | none | 2 h 15 min |
| 2025-09-25 20:42 UTC | Event processing delays in Taegis Echo environment | resolved | none | 2 h 29 min |
| 2025-09-19 14:51 UTC | Taegis IDR ingestion delays in all environments | resolved | none | 6 h 28 min |