Vendor Status Watch

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Sinch status history

Current state: operational — “All Systems Operational” per https://status.sinch.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

36incidents, last 30 days
65incidents, last 90 days
65incidents on record
Incidents per week, last 12 weeks:

How long do Sinch incidents last?

2.3 hmedian incident duration61 measured
16.7 h90th percentile1 in 10 ran longer
41 minmedian, major/critical only2 incidents

From 61 incidents with a vendor-posted start and resolve time. Longest on record: Delivery Issue Canada - ICE Wireles — 12.9 days (2026-08-20 05:28 UTC). Excluded, never estimated: 4 scheduled maintenance. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (65)

StartedIncidentStatusImpactDuration
2026-09-16 04:18 UTCDelivery Issue Paraguay - Tigoresolvedminor3 h 01 min
2026-09-15 16:41 UTCDelivery Issue Cambodia - Smart Axiataresolvedminor16 h 41 min
2026-09-14 12:00 UTCES Market Service Remindermaintenancemaintenance24 h 28 min (approx.)
2026-09-12 21:45 UTCDelivery Issue Bolivia - Tigoresolvedminor1 h 37 min
2026-09-12 19:53 UTCDelivery Issue - Bouygues Telecom - Franceresolvedminor9 h 03 min
2026-09-11 12:30 UTCCampaigns Application Maintenancemaintenancemaintenance24 h 00 min (approx.)
2026-09-10 07:26 UTCCampaigns Stats are not availableresolvedmajor6 min
2026-09-09 14:30 UTCService Degradation - Elastic SIP Trunking - US Eastresolvednone0 min
2026-09-09 09:00 UTCSinch Post-Incident Notification - Customer Dashboardresolvednone0 min
2026-09-09 04:47 UTCUS1 - Site Degradationresolvedminor2 h 35 min
2026-09-08 20:22 UTCDelivery Issue Italy - Poste Mobileresolvedminor36 min
2026-09-08 00:21 UTCDelivery Issue Mexico - AT&Tresolvedminor1 h 14 min
2026-09-07 15:12 UTCDelivery Issue - Romaniaresolvedminor17 h 57 min
2026-09-04 07:00 UTCCampaigns Application Maintenancemaintenancemaintenance1 h 14 min (approx.)
2026-09-04 03:00 UTCExternal Maintenance - United States - T-Mobilemaintenancemaintenance8 h 14 min (approx.)
2026-09-04 02:07 UTCService Degradation - Conversation API WhatsApp - BRresolvedminor2 h 58 min
2026-09-03 21:43 UTCInterruption of Stats databaseresolvedminor16 h 50 min
2026-09-02 13:55 UTCSinch Incident - FaxAPIresolvedminor1 h 08 min
2026-09-02 10:49 UTCSinch Engage - Bulk Messaging - Degradationresolvedminor1 h 30 min
2026-09-02 10:21 UTCDelivery Issue Spainresolvedminor1 h 49 min
2026-08-28 20:02 UTCDelivery Issue United Kingdom - Lycamobileresolvedminor1 h 35 min
2026-08-28 19:39 UTCDelivery Issue Kuwait - Ooredooresolvedminor20 h 52 min
2026-08-27 21:41 UTCDelivery Issue Djibouti - Evatisresolvedminor5 h 08 min
2026-08-27 02:54 UTCService Degradation - Verification - Okta integrationresolvedminor1 h 53 min
2026-08-26 22:47 UTCService Degradation - Customer Dashboardresolvedminor12 h 18 min
2026-08-26 14:50 UTCSinch Engage - WhatsApp Campaigns - Degradationresolvedminor1 h 36 min
2026-08-25 19:30 UTCDelivery Issue Germany - 1&1resolvedminor3 h 31 min
2026-08-24 10:25 UTCUS1 & US7 - Site Degradationresolvedminor2 h 43 min
2026-08-22 15:11 UTCDelivery Issue Bulgaria - Vivacomresolvedminor3 h 10 min
2026-08-21 08:06 UTCDelivery Issue Philippines - Globe Telecomresolvedminor4 h 24 min
2026-08-20 05:28 UTCDelivery Issue Canada - ICE Wirelesresolvedminor12 d 22 h
2026-08-18 14:52 UTCSinch Engage - Web portal degradationresolvedminor38 min
2026-08-18 10:40 UTCDelivery Issue - United Kingdom - Lycamobile UKresolvedminor2 h 20 min
2026-08-18 00:32 UTCDelivery Issue French Guiana - Free Caraiberesolvedminor5 h 02 min
2026-08-18 00:08 UTCDelivery Issue Martinique - Free Caraiberesolvedminor10 h 51 min
2026-08-18 00:04 UTCDelivery Issue Guadeloupe - Free Caraiberesolvedminor10 h 54 min
2026-08-16 20:43 UTCService Degradation - REST API - USresolvedminor17 h 50 min
2026-08-14 09:57 UTCDelivery Issue - United Kingdom - O2 UKresolvedminor1 h 16 min
2026-08-14 08:13 UTCDelivery Issue Sweden - Teliaresolvedminor1 h 18 min
2026-08-14 00:51 UTCDelivery Issue Colombia - Telefonicaresolvedminor2 h 00 min
2026-08-13 22:05 UTCService Degradation – Number Lookups – All Regionsresolvednone0 min
2026-08-13 10:14 UTCService Degradation - AU1 Site - Retroactiveresolvednone0 min
2026-08-13 10:04 UTCUS1 & US7 - Site Degradationresolvedminor1 h 33 min
2026-08-11 13:14 UTCDelivery Issue France - Lebararesolvedminor2 h 59 min
2026-08-08 19:10 UTCDelivery Issue Mexico - AT&T Mexicoresolvedminor1 h 20 min
2026-08-06 17:07 UTCSinch Engage - Platform Degradationresolvedminor1 h 21 min
2026-08-06 03:27 UTCDelivery Issue Paraguay - Tigoresolvedminor56 min
2026-08-05 00:26 UTCDelivery Issue Guernsey - Sure Guernseyresolvedminor1 h 03 min
2026-08-04 00:14 UTCDelivery Issue Germany - O2 Germanyresolvedminor4 h 02 min
2026-08-03 15:53 UTCDelivery Issue - Ooredoo Kuwaitresolvedminor1 h 19 min
2026-08-02 23:10 UTCDelivery Issue Costa Rica - Telefonicaresolvedminor57 min
2026-07-31 16:32 UTCDelivery Issue Angola - Unitelresolvedminor3 d 11 h
2026-07-31 12:06 UTCSinch Engage - Inbox Degradationresolvedminor45 min
2026-07-30 20:42 UTCDelivery Issue Angola - Africellresolvedminor7 h 02 min
2026-07-29 19:59 UTCDelivery Issue Angola - Africellresolvedminor3 h 00 min
2026-07-29 13:49 UTCDelivery Issue Italy - Fastwebresolvedminor1 h 23 min
2026-07-29 12:56 UTCService Outage - Chatlayer Voice Engine - US, EMEAresolvedcritical1 h 16 min
2026-07-28 08:25 UTCDelivery Issue Mexico - AT&Tresolvedminor3 h 15 min
2026-07-25 02:25 UTCDelivery Issue Brazil - Claroresolvedminor4 h 02 min
2026-07-24 16:56 UTCDelivery Issue Hungary - Telenorresolvedminor1 h 51 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Sinch with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "sinch"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}