Sinch status history
Current state: operational — “All Systems Operational” per https://status.sinch.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Sinch incidents last?
From 61 incidents with a vendor-posted start and resolve time. Longest on record: Delivery Issue Canada - ICE Wireles — 12.9 days (2026-08-20 05:28 UTC). Excluded, never estimated: 4 scheduled maintenance. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (65)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-09-16 04:18 UTC | Delivery Issue Paraguay - Tigo | resolved | minor | 3 h 01 min |
| 2026-09-15 16:41 UTC | Delivery Issue Cambodia - Smart Axiata | resolved | minor | 16 h 41 min |
| 2026-09-14 12:00 UTC | ES Market Service Reminder | maintenance | maintenance | 24 h 28 min (approx.) |
| 2026-09-12 21:45 UTC | Delivery Issue Bolivia - Tigo | resolved | minor | 1 h 37 min |
| 2026-09-12 19:53 UTC | Delivery Issue - Bouygues Telecom - France | resolved | minor | 9 h 03 min |
| 2026-09-11 12:30 UTC | Campaigns Application Maintenance | maintenance | maintenance | 24 h 00 min (approx.) |
| 2026-09-10 07:26 UTC | Campaigns Stats are not available | resolved | major | 6 min |
| 2026-09-09 14:30 UTC | Service Degradation - Elastic SIP Trunking - US East | resolved | none | 0 min |
| 2026-09-09 09:00 UTC | Sinch Post-Incident Notification - Customer Dashboard | resolved | none | 0 min |
| 2026-09-09 04:47 UTC | US1 - Site Degradation | resolved | minor | 2 h 35 min |
| 2026-09-08 20:22 UTC | Delivery Issue Italy - Poste Mobile | resolved | minor | 36 min |
| 2026-09-08 00:21 UTC | Delivery Issue Mexico - AT&T | resolved | minor | 1 h 14 min |
| 2026-09-07 15:12 UTC | Delivery Issue - Romania | resolved | minor | 17 h 57 min |
| 2026-09-04 07:00 UTC | Campaigns Application Maintenance | maintenance | maintenance | 1 h 14 min (approx.) |
| 2026-09-04 03:00 UTC | External Maintenance - United States - T-Mobile | maintenance | maintenance | 8 h 14 min (approx.) |
| 2026-09-04 02:07 UTC | Service Degradation - Conversation API WhatsApp - BR | resolved | minor | 2 h 58 min |
| 2026-09-03 21:43 UTC | Interruption of Stats database | resolved | minor | 16 h 50 min |
| 2026-09-02 13:55 UTC | Sinch Incident - FaxAPI | resolved | minor | 1 h 08 min |
| 2026-09-02 10:49 UTC | Sinch Engage - Bulk Messaging - Degradation | resolved | minor | 1 h 30 min |
| 2026-09-02 10:21 UTC | Delivery Issue Spain | resolved | minor | 1 h 49 min |
| 2026-08-28 20:02 UTC | Delivery Issue United Kingdom - Lycamobile | resolved | minor | 1 h 35 min |
| 2026-08-28 19:39 UTC | Delivery Issue Kuwait - Ooredoo | resolved | minor | 20 h 52 min |
| 2026-08-27 21:41 UTC | Delivery Issue Djibouti - Evatis | resolved | minor | 5 h 08 min |
| 2026-08-27 02:54 UTC | Service Degradation - Verification - Okta integration | resolved | minor | 1 h 53 min |
| 2026-08-26 22:47 UTC | Service Degradation - Customer Dashboard | resolved | minor | 12 h 18 min |
| 2026-08-26 14:50 UTC | Sinch Engage - WhatsApp Campaigns - Degradation | resolved | minor | 1 h 36 min |
| 2026-08-25 19:30 UTC | Delivery Issue Germany - 1&1 | resolved | minor | 3 h 31 min |
| 2026-08-24 10:25 UTC | US1 & US7 - Site Degradation | resolved | minor | 2 h 43 min |
| 2026-08-22 15:11 UTC | Delivery Issue Bulgaria - Vivacom | resolved | minor | 3 h 10 min |
| 2026-08-21 08:06 UTC | Delivery Issue Philippines - Globe Telecom | resolved | minor | 4 h 24 min |
| 2026-08-20 05:28 UTC | Delivery Issue Canada - ICE Wireles | resolved | minor | 12 d 22 h |
| 2026-08-18 14:52 UTC | Sinch Engage - Web portal degradation | resolved | minor | 38 min |
| 2026-08-18 10:40 UTC | Delivery Issue - United Kingdom - Lycamobile UK | resolved | minor | 2 h 20 min |
| 2026-08-18 00:32 UTC | Delivery Issue French Guiana - Free Caraibe | resolved | minor | 5 h 02 min |
| 2026-08-18 00:08 UTC | Delivery Issue Martinique - Free Caraibe | resolved | minor | 10 h 51 min |
| 2026-08-18 00:04 UTC | Delivery Issue Guadeloupe - Free Caraibe | resolved | minor | 10 h 54 min |
| 2026-08-16 20:43 UTC | Service Degradation - REST API - US | resolved | minor | 17 h 50 min |
| 2026-08-14 09:57 UTC | Delivery Issue - United Kingdom - O2 UK | resolved | minor | 1 h 16 min |
| 2026-08-14 08:13 UTC | Delivery Issue Sweden - Telia | resolved | minor | 1 h 18 min |
| 2026-08-14 00:51 UTC | Delivery Issue Colombia - Telefonica | resolved | minor | 2 h 00 min |
| 2026-08-13 22:05 UTC | Service Degradation – Number Lookups – All Regions | resolved | none | 0 min |
| 2026-08-13 10:14 UTC | Service Degradation - AU1 Site - Retroactive | resolved | none | 0 min |
| 2026-08-13 10:04 UTC | US1 & US7 - Site Degradation | resolved | minor | 1 h 33 min |
| 2026-08-11 13:14 UTC | Delivery Issue France - Lebara | resolved | minor | 2 h 59 min |
| 2026-08-08 19:10 UTC | Delivery Issue Mexico - AT&T Mexico | resolved | minor | 1 h 20 min |
| 2026-08-06 17:07 UTC | Sinch Engage - Platform Degradation | resolved | minor | 1 h 21 min |
| 2026-08-06 03:27 UTC | Delivery Issue Paraguay - Tigo | resolved | minor | 56 min |
| 2026-08-05 00:26 UTC | Delivery Issue Guernsey - Sure Guernsey | resolved | minor | 1 h 03 min |
| 2026-08-04 00:14 UTC | Delivery Issue Germany - O2 Germany | resolved | minor | 4 h 02 min |
| 2026-08-03 15:53 UTC | Delivery Issue - Ooredoo Kuwait | resolved | minor | 1 h 19 min |
| 2026-08-02 23:10 UTC | Delivery Issue Costa Rica - Telefonica | resolved | minor | 57 min |
| 2026-07-31 16:32 UTC | Delivery Issue Angola - Unitel | resolved | minor | 3 d 11 h |
| 2026-07-31 12:06 UTC | Sinch Engage - Inbox Degradation | resolved | minor | 45 min |
| 2026-07-30 20:42 UTC | Delivery Issue Angola - Africell | resolved | minor | 7 h 02 min |
| 2026-07-29 19:59 UTC | Delivery Issue Angola - Africell | resolved | minor | 3 h 00 min |
| 2026-07-29 13:49 UTC | Delivery Issue Italy - Fastweb | resolved | minor | 1 h 23 min |
| 2026-07-29 12:56 UTC | Service Outage - Chatlayer Voice Engine - US, EMEA | resolved | critical | 1 h 16 min |
| 2026-07-28 08:25 UTC | Delivery Issue Mexico - AT&T | resolved | minor | 3 h 15 min |
| 2026-07-25 02:25 UTC | Delivery Issue Brazil - Claro | resolved | minor | 4 h 02 min |
| 2026-07-24 16:56 UTC | Delivery Issue Hungary - Telenor | resolved | minor | 1 h 51 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Sinch with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"sinch"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}