| 2026-09-16 10:36 UTC | Salesforce connector is experiencing intermittent issues | identified | major | open |
| 2026-09-11 20:20 UTC | Smartsheet and Smartsheet Login Unavailable for Smartsheet US | resolved | major | 3 h 09 min |
| 2026-08-27 13:33 UTC | Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps | postmortem | critical | 2 h 19 min |
| 2026-08-26 13:28 UTC | Sheets in Smartsheet US are failing to load | postmortem | critical | 4 h 55 min |
| 2026-08-25 20:45 UTC | Intermittent Cell Link and Cross Sheet Reference delays/failures | resolved | minor | 3 h 37 min |
| 2026-08-11 19:51 UTC | Sheets, Reports, and Workflow Services Are Impacted | postmortem | critical | 3 h 28 min |
| 2026-07-30 14:54 UTC | Smartsheet Slowness and Timeout Errors | postmortem | major | 2 h 47 min |
| 2026-07-15 09:23 UTC | Smartsheet US is not loading | postmortem | major | 32 min |
| 2026-06-24 21:51 UTC | Investigating missing or delayed Update / Approval Requests notifications and emails | postmortem | minor | 7 h 54 min |
| 2026-06-18 21:42 UTC | Increased spam activity with Smartsheet Forms | postmortem | minor | 19 d 23 h |
| 2026-06-10 22:21 UTC | Smartsheet add-ons for Google is not working | postmortem | major | 12 h 41 min |
| 2026-06-03 20:28 UTC | Investigating assets unexpectedly moved from Folders to the Parent Workspace | postmortem | none | 2 d 3 h |
| 2026-05-27 17:50 UTC | Sheets Not Loading/Opening – "Trouble Reaching Smartsheet" Error | postmortem | minor | 7 h 01 min |
| 2026-04-22 16:45 UTC | Investigating Workspace panel not opening or closing unexpectedly | postmortem | minor | 2 h 34 min |
| 2026-04-17 19:23 UTC | Smartsheet's Resource Management Integration Loading Issues | resolved | minor | 4 h 43 min |
| 2026-04-13 16:33 UTC | Failures during Form Submissions | postmortem | major | 4 h 13 min |
| 2026-03-31 18:53 UTC | Proof Performance and Watermarks | postmortem | minor | 3 h 07 min |
| 2026-03-24 15:16 UTC | User & Group Management | postmortem | major | 3 h 13 min |
| 2026-03-03 17:16 UTC | Form Submissions issue | postmortem | major | 30 h 25 min |
| 2026-02-27 21:55 UTC | Brandfolder Monthly Reports Delayed | postmortem | major | 24 d 20 h |
| 2026-02-22 12:17 UTC | PROD-AU home not loading | postmortem | critical | 2 h 27 min |
| 2026-02-17 16:08 UTC | Resource Management Advanced reports failing to create and refresh. | postmortem | major | 2 h 46 min |
| 2026-02-10 19:06 UTC | Proof links returning a blank screen | postmortem | none | 3 h 11 min |
| 2026-01-18 05:09 UTC | Errors Accessing Smartsheet | postmortem | major | 26 min |
| 2025-12-04 18:55 UTC | Document Generation Request Delays | postmortem | major | 2 h 31 min |
| 2025-12-02 14:35 UTC | Resolved Emails From Smartsheet Not Delivered | postmortem | none | 4 h 04 min |
| 2025-11-11 00:19 UTC | A few Smartsheet services are not sending out emails | postmortem | minor | 1 h 02 min |
| 2025-10-29 21:17 UTC | help.smartsheet.com connectivity errors. | postmortem | none | 2 h 31 min |
| 2025-10-29 16:56 UTC | Investigating errors using Login with Microsoft | postmortem | major | 8 h 28 min |
| 2025-10-27 12:51 UTC | Brandfolder: SendGrid notifications not processing "Your account was frozen due to unpaid invoices" | postmortem | major | 2 h 05 min |
| 2025-10-20 09:53 UTC | Resolved Connectivity Issue Due to AWS outage | postmortem | none | 15 h 52 min |
| 2025-10-14 16:39 UTC | Attachments Disabled Message | postmortem | major | 4 h 30 min |
| 2025-10-10 00:28 UTC | Issues Uploading Attachments Through WorkApps | postmortem | none | 7 h 03 min |
| 2025-10-01 09:05 UTC | Workflows and Webhooks not triggering on attachments or comments | postmortem | minor | 48 min |
| 2025-09-09 03:09 UTC | Sheet Loading and Saving | postmortem | minor | 22 h 21 min |
| 2025-08-27 13:43 UTC | Data Shuttle | postmortem | major | 4 h 00 min |
| 2025-08-26 00:34 UTC | Smartsheet App Unavailable | postmortem | critical | 2 h 26 min |