Vendor Status Watch

← all vendors

Smartsheet status history

Current state: degraded — “Minor Service Outage” per https://status.smartsheet.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

5incidents, last 30 days
10incidents, last 90 days
37incidents on record
Incidents per week, last 12 weeks:

How long do Smartsheet incidents last?

3.5 hmedian incident duration36 measured
30.4 h90th percentile1 in 10 ran longer
3.2 hmedian, major/critical only20 incidents

From 36 incidents with a vendor-posted start and resolve time. Longest on record: Brandfolder Monthly Reports Delayed — 24.8 days (2026-02-27 21:55 UTC). Excluded, never estimated: 1 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (37)

StartedIncidentStatusImpactDuration
2026-09-16 10:36 UTCSalesforce connector is experiencing intermittent issuesidentifiedmajoropen
2026-09-11 20:20 UTCSmartsheet and Smartsheet Login Unavailable for Smartsheet USresolvedmajor3 h 09 min
2026-08-27 13:33 UTCUnexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium appspostmortemcritical2 h 19 min
2026-08-26 13:28 UTCSheets in Smartsheet US are failing to loadpostmortemcritical4 h 55 min
2026-08-25 20:45 UTCIntermittent Cell Link and Cross Sheet Reference delays/failuresresolvedminor3 h 37 min
2026-08-11 19:51 UTCSheets, Reports, and Workflow Services Are Impactedpostmortemcritical3 h 28 min
2026-07-30 14:54 UTCSmartsheet Slowness and Timeout Errorspostmortemmajor2 h 47 min
2026-07-15 09:23 UTCSmartsheet US is not loadingpostmortemmajor32 min
2026-06-24 21:51 UTCInvestigating missing or delayed Update / Approval Requests notifications and emailspostmortemminor7 h 54 min
2026-06-18 21:42 UTCIncreased spam activity with Smartsheet Formspostmortemminor19 d 23 h
2026-06-10 22:21 UTCSmartsheet add-ons for Google is not workingpostmortemmajor12 h 41 min
2026-06-03 20:28 UTCInvestigating assets unexpectedly moved from Folders to the Parent Workspacepostmortemnone2 d 3 h
2026-05-27 17:50 UTCSheets Not Loading/Opening – "Trouble Reaching Smartsheet" Errorpostmortemminor7 h 01 min
2026-04-22 16:45 UTCInvestigating Workspace panel not opening or closing unexpectedlypostmortemminor2 h 34 min
2026-04-17 19:23 UTCSmartsheet's Resource Management Integration Loading Issuesresolvedminor4 h 43 min
2026-04-13 16:33 UTCFailures during Form Submissionspostmortemmajor4 h 13 min
2026-03-31 18:53 UTCProof Performance and Watermarkspostmortemminor3 h 07 min
2026-03-24 15:16 UTCUser & Group Managementpostmortemmajor3 h 13 min
2026-03-03 17:16 UTCForm Submissions issuepostmortemmajor30 h 25 min
2026-02-27 21:55 UTCBrandfolder Monthly Reports Delayedpostmortemmajor24 d 20 h
2026-02-22 12:17 UTCPROD-AU home not loadingpostmortemcritical2 h 27 min
2026-02-17 16:08 UTCResource Management Advanced reports failing to create and refresh.postmortemmajor2 h 46 min
2026-02-10 19:06 UTCProof links returning a blank screenpostmortemnone3 h 11 min
2026-01-18 05:09 UTCErrors Accessing Smartsheetpostmortemmajor26 min
2025-12-04 18:55 UTCDocument Generation Request Delayspostmortemmajor2 h 31 min
2025-12-02 14:35 UTCResolved Emails From Smartsheet Not Deliveredpostmortemnone4 h 04 min
2025-11-11 00:19 UTCA few Smartsheet services are not sending out emailspostmortemminor1 h 02 min
2025-10-29 21:17 UTChelp.smartsheet.com connectivity errors.postmortemnone2 h 31 min
2025-10-29 16:56 UTCInvestigating errors using Login with Microsoftpostmortemmajor8 h 28 min
2025-10-27 12:51 UTCBrandfolder: SendGrid notifications not processing "Your account was frozen due to unpaid invoices"postmortemmajor2 h 05 min
2025-10-20 09:53 UTCResolved Connectivity Issue Due to AWS outagepostmortemnone15 h 52 min
2025-10-14 16:39 UTCAttachments Disabled Messagepostmortemmajor4 h 30 min
2025-10-10 00:28 UTCIssues Uploading Attachments Through WorkAppspostmortemnone7 h 03 min
2025-10-01 09:05 UTCWorkflows and Webhooks not triggering on attachments or commentspostmortemminor48 min
2025-09-09 03:09 UTCSheet Loading and Savingpostmortemminor22 h 21 min
2025-08-27 13:43 UTCData Shuttlepostmortemmajor4 h 00 min
2025-08-26 00:34 UTCSmartsheet App Unavailablepostmortemcritical2 h 26 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Smartsheet with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "smartsheet"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}