Tray.io status history
Current state: operational — “All Systems Operational” per https://status.tray.io (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Tray.io incidents last?
From 22 incidents with a vendor-posted start and resolve time. Longest on record: Send Email Connector Degraded Performance — 18.8 h (2025-11-10 16:19 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (22)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-08-10 11:00 UTC | Billing and Usage Temporarily Unavailable | resolved | none | 0 min |
| 2026-07-16 12:06 UTC | Issues Logging into Tray Application | resolved | major | 2 h 42 min |
| 2026-07-13 19:39 UTC | Degraded Application Performance | resolved | minor | 2 h 53 min |
| 2026-07-02 08:06 UTC | Scheduled Trigger Degraded Performance | resolved | major | 45 min |
| 2026-06-18 16:12 UTC | Degraded Application Performance - Project Versions | resolved | minor | 0 min |
| 2026-06-06 16:00 UTC | Degraded Application Performance - Salesforce Connector | resolved | minor | 0 min |
| 2026-06-03 16:45 UTC | Degraded Application Performance Creating Data Tables and Vector Tables | resolved | minor | 0 min |
| 2026-05-08 15:15 UTC | Degraded Application Performance | resolved | minor | 1 h 45 min |
| 2026-05-07 14:00 UTC | Degraded Application Performance | resolved | none | 0 min |
| 2026-04-28 09:30 UTC | Degradation in Service Causing Webhook Requests to Timeout | resolved | none | 0 min |
| 2026-02-20 19:30 UTC | Degraded Application Performance | resolved | none | 0 min |
| 2026-01-15 22:36 UTC | Office 365 Authentication Issue | resolved | major | 1 h 21 min |
| 2026-01-06 11:07 UTC | Degraded Performance - Merlin Agent Builder | resolved | minor | 0 min |
| 2026-01-05 06:37 UTC | AP Region -- Degraded Performance of Merlin Agent workflows | resolved | minor | 18 min |
| 2025-12-24 00:19 UTC | Degraded Application Performance | resolved | minor | 11 h 44 min |
| 2025-12-17 16:35 UTC | Degraded Application Performance | resolved | minor | 2 h 06 min |
| 2025-12-04 17:25 UTC | Degraded Application Performance | resolved | minor | 1 h 00 min |
| 2025-11-25 04:21 UTC | Workflow Execution and CAPI Performance Degraded | resolved | minor | 59 min |
| 2025-11-10 16:19 UTC | Send Email Connector Degraded Performance | resolved | major | 18 h 45 min |
| 2025-10-20 17:58 UTC | Degraded Application Performance Log Streaming Logs | resolved | minor | 3 h 29 min |
| 2025-10-20 09:36 UTC | Degraded Slack Trigger Performance | resolved | minor | 59 min |
| 2025-09-30 17:42 UTC | Degraded Application Performance | resolved | minor | 2 h 15 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Tray.io with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"tray-io"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}