| 2026-09-14 18:38 UTC | Some customers are experience issues with Classic Alarms in the European region | resolved | minor | 1 h 42 min |
| 2026-09-03 22:16 UTC | Command is experiencing degraded performance for some customers | resolved | minor | 1 h 53 min |
| 2026-08-21 03:01 UTC | Some Viewing Stations are offline | resolved | major | 20 h 25 min |
| 2026-08-13 18:32 UTC | Service disruption for Security Screening feature | resolved | major | 1 h 36 min |
| 2026-08-06 23:39 UTC | Verkada Command not loading | resolved | critical | 22 min |
| 2026-08-03 13:04 UTC | Issues with Managing Command Users and Access Controllers are appearing offline in GovCloud | resolved | none | 2 h 11 min |
| 2026-07-28 16:45 UTC | Multiple Command services are degraded or unavailable | resolved | minor | 3 h 54 min |
| 2026-07-22 20:20 UTC | Users unable to add Mobile NFC credentials to Apple Wallet | resolved | minor | 3 h 45 min |
| 2026-07-10 19:55 UTC | Some users are unable to sign into Verkada Pass on Android phones | resolved | minor | 2 h 05 min |
| 2026-07-08 03:42 UTC | Some Access Controllers are falsely reporting as offline | resolved | minor | 2 h 02 min |
| 2026-07-08 00:07 UTC | Access Control web is not loading for some users on Government organizations | resolved | major | 15 min |
| 2026-07-03 00:36 UTC | Some Intercom units are failing to process bluetooth unlocks | resolved | minor | 10 d 23 h |
| 2026-07-02 16:56 UTC | Some Access level exceptions are taking effect early | resolved | none | 6 h 42 min |
| 2026-07-01 18:00 UTC | Camera analytics results are not being displayed for some US Gov customers | resolved | major | 1 h 29 min |
| 2026-06-23 12:43 UTC | Issue Loading Historical Video In European Organisations | resolved | minor | 1 h 20 min |
| 2026-05-27 19:10 UTC | Some Viewing Stations are reporting offline in command and displaying a black screen. | resolved | minor | 23 h 24 min |
| 2026-05-27 10:18 UTC | Some Viewing Stations are reporting offline in command and displaying a black screen. | resolved | major | 7 h 12 min |
| 2026-05-21 13:49 UTC | New detections of License Plates, AI Search and People/Vehicle Attributes unavailable for search In US Based Organizations. | resolved | minor | 3 d 1 h |
| 2026-05-20 00:55 UTC | Classic Alarms not available for some orgs | resolved | none | 6 h 55 min |
| 2026-05-15 16:53 UTC | Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection events | resolved | minor | 2 h 47 min |
| 2026-05-13 14:15 UTC | Issues receiving NCIC alerts in Government Solutions Command Organizations | resolved | minor | 1 h 17 min |
| 2026-05-12 18:55 UTC | Issue loading Workplace products | resolved | major | 18 h 07 min |
| 2026-05-11 12:06 UTC | Unable to modify analytics for cameras in European organisations | resolved | minor | 4 h 49 min |
| 2026-05-07 14:52 UTC | Degraded functionality on Command and some cameras showing offline | resolved | major | 34 min |
| 2026-05-04 13:39 UTC | Issues loading the access page in command. | resolved | minor | 6 h 22 min |
| 2026-05-04 13:30 UTC | Delay processing access events | resolved | minor | 23 h 20 min |
| 2026-05-02 05:11 UTC | Face detections are degraded for customers in US–based orgs | resolved | minor | 1 h 47 min |
| 2026-05-01 17:55 UTC | LPR not showing new plates detected | resolved | minor | 43 min |
| 2026-04-30 20:49 UTC | Preparing archives for download is failing for some users. | resolved | minor | 29 min |
| 2026-04-28 18:11 UTC | Camera alerts in the European Union region are experiencing delivery failures and increased latency. | resolved | none | 4 h 01 min |
| 2026-04-22 18:36 UTC | Verkada Alarms outage | resolved | critical | 20 h 11 min |
| 2026-04-22 17:43 UTC | Unable to log into Verkada Command | resolved | none | 21 h 04 min |
| 2026-04-22 16:17 UTC | Analytics products such as Unified Timeline have a delay | resolved | minor | 4 h 39 min |
| 2026-04-17 18:57 UTC | User management page is taking a long time to show new users | resolved | minor | 34 min |
| 2026-04-09 18:31 UTC | Some users are experiencing intermittent streaming issues in US–based organizations. | resolved | minor | 28 min |
| 2026-04-08 18:02 UTC | Degraded Performance for Guest in Government Solutions Command Organizations | resolved | minor | 27 min |
| 2026-04-08 15:04 UTC | Camera performance degraded | resolved | minor | 26 h 06 min |
| 2026-04-08 12:11 UTC | Issues loading Command for some US-based Organizations | resolved | major | 1 h 36 min |
| 2026-04-01 20:51 UTC | Some devices are unable to upgrade firmware | resolved | minor | 4 h 11 min |
| 2026-03-31 21:28 UTC | Devices reporting offline & firmware updates failing | resolved | minor | 1 h 42 min |
| 2026-03-31 18:58 UTC | Unable to prepare archives for download | resolved | major | 23 min |
| 2026-03-30 16:08 UTC | Issues with uploading footage for Archives. | resolved | minor | 2 h 03 min |
| 2026-03-26 21:45 UTC | Some users are unable to perform AI searches in US-based organizations | resolved | minor | 23 min |
| 2026-03-17 19:23 UTC | Issues loading Mailroom Home page on Command | resolved | minor | 36 min |
| 2026-03-16 20:35 UTC | Some users are experiencing issues with Access unlocks and user creation | resolved | minor | 5 h 47 min |
| 2026-03-12 16:50 UTC | Alarms page crashing after changes to response levels | resolved | minor | 23 min |
| 2026-03-05 18:23 UTC | Unable to log into Verkada Command | postmortem | critical | 1 h 03 min |
| 2026-02-24 14:00 UTC | Cellular Gateways and CR63-E Cameras on Verkada SIM profiles offline | resolved | major | 21 h 12 min |
| 2026-02-19 21:04 UTC | Unable to add badges to Apple Wallet in Verkada Pass App | resolved | minor | 3 h 46 min |
| 2026-02-12 23:11 UTC | Device management might be broken for adding/deleting devices in command | resolved | minor | 26 min |
| 2026-02-12 15:10 UTC | New and Classic Alarms LTE Modules having connectivity issues | resolved | major | 6 h 02 min |