Vendor Status Watch

← all vendors

Avaya Cloud status history

Current state: operational — “All Systems Operational” per https://status.avayacloud.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

0incidents, last 30 days
0incidents, last 90 days
31incidents on record

How long do Avaya Cloud incidents last?

4.5 hmedian incident duration31 measured
25.7 h90th percentile1 in 10 ran longer
17.8 hmedian, major/critical only5 incidents

From 31 incidents with a vendor-posted start and resolve time. Longest on record: Prod-UK : Ongoing instability with AXP Customer Journey — 19.0 days (2026-02-27 00:07 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (31)

StartedIncidentStatusImpactDuration
2026-04-23 19:36 UTCProd-NA Datacenter — Historical reporting not loading dataresolvedmajor3 h 49 min
2026-03-26 10:06 UTCAX Public | Agents Unable to Handle Interactions | Prod-UK Data Centerresolvedmajor22 h 00 min
2026-03-19 22:59 UTCProd-NA: Historical reporting is not showing up dataresolvedminor14 h 28 min
2026-03-18 00:39 UTCProd-NA : Workspaces agent not able to "Go Ready" stateresolvednone11 h 37 min
2026-02-27 00:07 UTCProd-UK : Ongoing instability with AXP Customer Journeyresolvedminor19 d 0 h
2026-02-19 17:28 UTCAXP Public: Verint outageresolvednone25 h 19 min
2026-02-03 19:02 UTCAXP Public: agents may experience delays in workspacesresolvedminor1 h 22 min
2026-02-03 08:53 UTCAXP Public | Intermittent Agent profile update errors and Login Issue for Newly Created Agents for Prod-ukresolvednone3 h 20 min
2026-01-29 12:03 UTCAXP Public | Partial Feature Degradation: Multiplicity Logic | Prod-UK Data Centerresolvedminor20 h 18 min
2026-01-26 12:04 UTCAXP Public | Prod-UK | Email Service Degradation (UK Datacenter)resolvedminor4 h 27 min
2026-01-17 14:23 UTCProd-UK : AXP Public Web Chat not working for some customersresolvednone6 d 4 h
2025-12-16 21:43 UTCProd NA | Open issue with chat messages not being sent. Issue is being investigated.resolvedminor10 h 20 min
2025-12-16 08:28 UTCRealtime Data Delay: Agent (ITD) Producer - Prod-UK Environment (United Kingdom Data Center)resolvedminor10 min
2025-12-15 06:22 UTCHistorical reporting was not accessible in Prod-ASEresolvednone0 min
2025-12-07 21:36 UTCSome agents not able to login to AXP workspaces on Prod-NAresolvedcritical18 h 53 min
2025-12-05 17:51 UTCAgent not able to login to AXP workspaces on Prod-UKresolvednone14 h 04 min
2025-11-27 17:39 UTCLogin Issue for Newly Created Agents - North America (Prod-NA) Data Centreresolvednone15 h 44 min
2025-11-26 20:39 UTCUnsupported Browser Advisory: Chrome/Chromium Version 143 (Pre-GA Builds)resolvednone5 d 21 h
2025-11-25 13:46 UTCAXP Public | Prod-UK | Some of the Voice and Digital are currently impactedresolvedmajor17 h 50 min
2025-11-18 12:01 UTCAXP Public | Intermittent service disruptions due to Cloudflare network instabilityresolvednone25 h 44 min
2025-11-03 19:16 UTCProd-NA: agents may experience delays in workspaces.resolvedmajor2 h 37 min
2025-10-09 05:53 UTCProd-ASE - Customers may experience recording issueresolvednone0 min
2025-09-26 19:21 UTCProd-NA: agents may experience delays in workspaces.resolvednone1 h 01 min
2025-09-12 12:01 UTCDegraded performance in Historical Reporting within the Prod-NA environment (North America)resolvedminor37 min
2025-09-09 17:28 UTCagents may experience delays in workspacesresolvednone45 min
2025-09-08 13:05 UTCIntermittent Agent Save Errors – Resolved | Prod-ASE Environment (APAC Data Centre)resolvednone0 min
2025-09-05 17:30 UTCwe are investigating a possible issue on workspacesresolvednone49 min
2025-09-01 10:04 UTCCustomer Journey – Degraded Performance (Prod-NA)resolvedminor2 h 46 min
2025-08-18 06:32 UTCIntermittently issue on Journey Store Services – APAC Regionresolvedminor21 min
2025-08-16 10:51 UTCInvestigating anomalies in automation testingresolvedminor1 h 35 min
2025-08-13 21:43 UTCagents may have experienced delays in workspacesresolvednone13 h 01 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Avaya Cloud with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "avaya-cloud"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}