Vendor Status Watch

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Brightly Software status history

Current state: unknown — “unknown” per https://status.brightlysoftware.com (Atlassian Statuspage), checked 2026-09-24 12:28 UTC.

Last poll returned an error (http 0) — state is shown as unknown, not OK. If Brightly Software moved its status page, tell us.

9incidents, last 30 days
15incidents, last 90 days
44incidents on record
Incidents per week, last 12 weeks:

How long do Brightly Software incidents last?

6.8 hmedian incident duration41 measured
8.2 days90th percentile1 in 10 ran longer
100 minmedian, major/critical only3 incidents

From 41 incidents with a vendor-posted start and resolve time. Longest on record: Asset Essentials- PowerBI reporting issue — 30.8 days (2025-09-19 21:09 UTC). Excluded, never estimated: 1 scheduled maintenance, 2 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (44)

StartedIncidentStatusImpactDuration
2026-09-18 20:40 UTCEvent Manager - Error Message When Managing Eventsmonitoringminoropen
2026-09-18 20:02 UTCAsset Essentials - Citizen Portal Registrationresolvedminor3 h 41 min
2026-09-17 12:49 UTCTheWorxHub - Issue with Work Order printing and Report Subscriptionsresolvednone0 min
2026-09-16 12:12 UTCSupport service disruptionresolvedminor24 h 20 min
2026-09-15 12:26 UTCConfirm OnDemand EMEA - Errors with Street Works Transfersresolvedminor2 d 23 h
2026-09-15 11:34 UTCAsset Essentials - Login Issueresolvedminor24 h 21 min
2026-09-10 15:06 UTCAsset Essentials - Login Issueresolvedminor25 h 50 min
2026-08-28 14:23 UTCAsset Essentials - Latency when loading pagesresolvedminor6 h 45 min
2026-08-26 12:52 UTCConfirm EMEA - Date Format Issuesresolvedminor4 h 00 min
2026-08-20 12:12 UTCTheWorxHub Support Chat Featureresolvedmajor1 h 40 min
2026-08-11 13:58 UTCEvent Manager – Intermittent Latency During Navigationresolvedminor30 d 1 h
2026-07-20 15:55 UTCAsset Essentials Mobile App - UK Loginresolvedminor1 h 02 min
2026-07-06 20:09 UTCTheWorxHub - Access Issue for Canadian clientsinvestigatingcriticalopen
2026-07-03 14:17 UTCConfirm OnDemand UK & I - Certificate Issueresolvedcritical2 h 18 min
2026-06-26 21:16 UTCSupport service disruptionresolvednone3 h 35 min
2026-06-19 15:34 UTCAsset Essentials - Dashboard redirect issueresolvedminor17 d 4 h
2026-06-17 13:10 UTCEvent Manager - Unable to Edit Eventsresolvedminor3 h 19 min
2026-06-16 14:55 UTCErrors within TheWorxHubresolvedminor9 d 1 h
2026-06-15 18:29 UTCAsset Essentials Data Share and Analytics - Data Refresh Latencyresolvedminor2 h 03 min
2026-06-08 11:31 UTCAsset Essentials - Login Issueresolvedminor25 h 58 min
2026-05-07 12:29 UTCTheWorxHub- Dashboard Loadingresolvedminor5 h 55 min
2026-04-10 13:16 UTCTheWorxHub - Mobile App Issue When Assigning Work Ordersresolvedminor4 d 0 h
2026-04-09 13:52 UTCMaintenanceDirect: Issue with Work Order Counts on Home Pageresolvedminor4 d 1 h
2026-04-01 21:05 UTCEvent Manager - Error message when logging inresolvedminor25 h 07 min
2026-03-26 14:29 UTCEvent Manager - Error message when logging inresolvedminor22 h 21 min
2026-03-25 14:28 UTCConfirm Enterprise - SSO Login Issueresolvedminor2 h 14 min
2026-03-24 14:50 UTCAsset Essentials - Request by Email Issueresolvedminor22 h 42 min
2026-03-23 15:16 UTCFacilityDude - Error when logging in for MST clientsresolvedminor3 h 09 min
2026-03-17 14:58 UTCEvent Manager - Issue impacting work order creation from tasksresolvedminor1 h 44 min
2026-03-17 13:48 UTCAsset Essentials - Login Issueresolvedminor2 h 55 min
2026-03-09 12:42 UTCAsset Essentials - Latency Issueresolvedminor8 d 4 h
2026-03-05 14:16 UTCAsset Essentials-Blank New Dashboard Issueresolvedminor6 d 2 h
2026-02-11 19:08 UTCMySchoolBuilding - Login Issueresolvednone4 d 20 h
2026-02-11 13:32 UTCMySchoolBuilding - Login Issueresolvedminor3 h 46 min
2026-02-03 17:44 UTCOrigin - Error when accessing Login pageresolvedminor46 min
2026-01-20 19:28 UTCTheWorxHub - Latencyresolvedminor1 h 46 min
2026-01-08 13:29 UTCAsset Essentials - Latency Issueresolvedminor6 h 35 min
2025-11-20 16:15 UTCAsset Essentials - Error Creating Requestsresolvedminor22 h 17 min
2025-10-20 12:12 UTCAsset Essentials - Latencyresolvedminor24 h 03 min
2025-10-03 17:59 UTCEvent Manager - Billing & Contact Information Issueresolvedminor3 d 18 h
2025-10-01 12:33 UTCAsset Essentials - Access issueresolvedminor30 h 14 min
2025-09-24 18:59 UTCTheWorxhub - Latencyresolvedminor2 h 01 min
2025-09-19 21:09 UTCAsset Essentials- PowerBI reporting issueresolvedminor30 d 20 h
2025-09-16 20:11 UTCTheWorxHub - Sites Not Loading within Senior Livingresolvedcritical18 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Brightly Software with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "brightly-software"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}