Vendor Status Watch

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Brightly Software status history

Current state: degraded — “Partially Degraded Service” per https://status.brightlysoftware.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

7incidents, last 30 days
13incidents, last 90 days
42incidents on record
Incidents per week, last 12 weeks:

How long do Brightly Software incidents last?

14.1 hmedian incident duration38 measured
8.2 days90th percentile1 in 10 ran longer
100 minmedian, major/critical only3 incidents

From 38 incidents with a vendor-posted start and resolve time. Longest on record: Asset Essentials- PowerBI reporting issue — 30.8 days (2025-09-19 21:09 UTC). Excluded, never estimated: 1 scheduled maintenance, 3 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (42)

StartedIncidentStatusImpactDuration
2026-09-16 12:12 UTCSupport service disruptioninvestigatingnoneopen
2026-09-15 12:26 UTCConfirm OnDemand EMEA - Errors with Street Works Transfersinvestigatingminoropen
2026-09-15 11:34 UTCAsset Essentials - Login Issueresolvedminor24 h 21 min
2026-09-10 15:06 UTCAsset Essentials - Login Issueresolvedminor25 h 50 min
2026-08-28 14:23 UTCAsset Essentials - Latency when loading pagesresolvedminor6 h 45 min
2026-08-26 12:52 UTCConfirm EMEA - Date Format Issuesresolvedminor4 h 00 min
2026-08-20 12:12 UTCTheWorxHub Support Chat Featureresolvedmajor1 h 40 min
2026-08-11 13:58 UTCEvent Manager – Intermittent Latency During Navigationresolvedminor30 d 1 h
2026-07-20 15:55 UTCAsset Essentials Mobile App - UK Loginresolvedminor1 h 02 min
2026-07-06 20:09 UTCTheWorxHub - Access Issue for Canadian clientsinvestigatingcriticalopen
2026-07-03 14:17 UTCConfirm OnDemand UK & I - Certificate Issueresolvedcritical2 h 18 min
2026-06-26 21:16 UTCSupport service disruptionresolvednone3 h 35 min
2026-06-19 15:34 UTCAsset Essentials - Dashboard redirect issueresolvedminor17 d 4 h
2026-06-17 13:10 UTCEvent Manager - Unable to Edit Eventsresolvedminor3 h 19 min
2026-06-16 14:55 UTCErrors within TheWorxHubresolvedminor9 d 1 h
2026-06-15 18:29 UTCAsset Essentials Data Share and Analytics - Data Refresh Latencyresolvedminor2 h 03 min
2026-06-08 11:31 UTCAsset Essentials - Login Issueresolvedminor25 h 58 min
2026-05-07 12:29 UTCTheWorxHub- Dashboard Loadingresolvedminor5 h 55 min
2026-04-10 13:16 UTCTheWorxHub - Mobile App Issue When Assigning Work Ordersresolvedminor4 d 0 h
2026-04-09 13:52 UTCMaintenanceDirect: Issue with Work Order Counts on Home Pageresolvedminor4 d 1 h
2026-04-01 21:05 UTCEvent Manager - Error message when logging inresolvedminor25 h 07 min
2026-03-26 14:29 UTCEvent Manager - Error message when logging inresolvedminor22 h 21 min
2026-03-25 14:28 UTCConfirm Enterprise - SSO Login Issueresolvedminor2 h 14 min
2026-03-24 14:50 UTCAsset Essentials - Request by Email Issueresolvedminor22 h 42 min
2026-03-23 15:16 UTCFacilityDude - Error when logging in for MST clientsresolvedminor3 h 09 min
2026-03-17 14:58 UTCEvent Manager - Issue impacting work order creation from tasksresolvedminor1 h 44 min
2026-03-17 13:48 UTCAsset Essentials - Login Issueresolvedminor2 h 55 min
2026-03-09 12:42 UTCAsset Essentials - Latency Issueresolvedminor8 d 4 h
2026-03-05 14:16 UTCAsset Essentials-Blank New Dashboard Issueresolvedminor6 d 2 h
2026-02-11 19:08 UTCMySchoolBuilding - Login Issueresolvednone4 d 20 h
2026-02-11 13:32 UTCMySchoolBuilding - Login Issueresolvedminor3 h 46 min
2026-02-03 17:44 UTCOrigin - Error when accessing Login pageresolvedminor46 min
2026-01-20 19:28 UTCTheWorxHub - Latencyresolvedminor1 h 46 min
2026-01-08 13:29 UTCAsset Essentials - Latency Issueresolvedminor6 h 35 min
2025-11-20 16:15 UTCAsset Essentials - Error Creating Requestsresolvedminor22 h 17 min
2025-10-20 12:12 UTCAsset Essentials - Latencyresolvedminor24 h 03 min
2025-10-03 17:59 UTCEvent Manager - Billing & Contact Information Issueresolvedminor3 d 18 h
2025-10-01 12:33 UTCAsset Essentials - Access issueresolvedminor30 h 14 min
2025-09-24 18:59 UTCTheWorxhub - Latencyresolvedminor2 h 01 min
2025-09-19 21:09 UTCAsset Essentials- PowerBI reporting issueresolvedminor30 d 20 h
2025-09-16 20:11 UTCTheWorxHub - Sites Not Loading within Senior Livingresolvedcritical18 min
2025-08-14 15:37 UTCTheWorxHub - Move History Will Not Load - 500 Errorresolvedminor21 h 30 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Brightly Software with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "brightly-software"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}