| 2026-09-16 08:28 UTC | All products - Support portal unavailable (Global) | investigating | major | open |
| 2026-09-15 11:11 UTC | Exact Online - Rejected batch payment to Rabobank (NL) | identified | minor | open |
| 2026-09-15 09:05 UTC | Exact Venice - Webconnect services unavailable (BE) | resolved | minor | 23 h 10 min |
| 2026-09-15 08:22 UTC | Exact Online Bouw - Sales invoices not updated to status 'Vervallen' (NL/BE) | resolved | minor | 27 h 25 min |
| 2026-09-15 07:20 UTC | Exact Online - Invalid error when creating or renewing Rabobank PSD2 bank link (NL) | investigating | minor | open |
| 2026-09-14 13:22 UTC | Exact Online Premium – System unavailable (NL) | resolved | minor | 39 min |
| 2026-09-14 12:05 UTC | Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global) | resolved | minor | 21 h 12 min |
| 2026-09-14 11:44 UTC | Exact Online Projects - Error during bank statement import (NL) | monitoring | minor | open |
| 2026-09-14 11:41 UTC | Exact Online Jaarrekening – Submitting reports at the Chamber of Commerce results in discrepancies (NL) | identified | major | open |
| 2026-09-14 08:46 UTC | Exact Boekhoud Gemak - Attachments purchase invoices not visible (NL) | resolved | minor | 24 h 20 min |
| 2026-09-14 07:14 UTC | All products - Support portal unavailable (Global) | resolved | major | 5 h 07 min |
| 2026-09-11 10:47 UTC | Exact Online – Payment batches are not matched automatically via Exact PSD2 link for ING. | identified | minor | open |
| 2026-09-11 09:22 UTC | Exact Boekhoud Gemak - Error loading large general ledger accounts (NL) | resolved | minor | 3 d 23 h |
| 2026-09-10 18:15 UTC | Exact Multivers Online / Exact Boekhoud Gemak - No export possible through ODBC (NL) | resolved | minor | 14 h 55 min |
| 2026-09-10 12:03 UTC | Exact Reeleezee – Rabobank Payment and Direct Debit Orders Not Submitted (NL) | investigating | minor | open |
| 2026-09-10 10:41 UTC | Exact Online Premium – System unavailable (NL) | resolved | critical | 37 min |
| 2026-09-10 07:10 UTC | Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered for ABN AMRO and ING Bank (NL) | resolved | minor | 26 h 38 min |
| 2026-09-09 13:21 UTC | Exact Online - Planboard and Outlook synchronisation issues (NL/BE) | identified | minor | open |
| 2026-09-09 11:04 UTC | Exact Bouw - No purchase invoices imported from Basecone (NL/BE) | resolved | minor | 20 h 56 min |
| 2026-09-09 06:26 UTC | Exact Online Fiscaal - 504 Gateway Time-out when logging in (NL) | resolved | minor | 1 h 50 min |
| 2026-09-08 12:44 UTC | Exact Multivers Online - Issues when resetting your user account (NL) | investigating | minor | open |
| 2026-09-08 12:44 UTC | Exact Online – Duplicate transactions via Exact PSD2 bank link for ABN AMRO (NL) | resolved | major | 2 d 0 h |
| 2026-09-08 12:12 UTC | Exact Online (Premium) - Import may result in OOPS error (NL/BE/ES) | resolved | minor | 1 h 41 min |
| 2026-09-08 09:24 UTC | Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and connected applications (NL/BE) | resolved | minor | 30 min |
| 2026-09-08 06:58 UTC | Exact Reeleezee – Direct debit and payment batches cannot be sent via Rabo BoekhoudKoppeling (NL) | resolved | minor | 30 h 47 min |
| 2026-09-08 06:20 UTC | Exact Online - Performance issues in Exact Online (NL) | resolved | minor | 1 h 58 min |
| 2026-09-07 08:04 UTC | Exact Online Fiscaal - Declarations are rejected with a general rejection reason (NL) | resolved | minor | 21 h 45 min |
| 2026-09-04 13:13 UTC | Exact Synergy - Word pop-up blocked in 64-bit (Global) | identified | minor | open |
| 2026-09-04 10:42 UTC | Exact Multivers / Exact Boekhoud Gemak - Rabobank mutations not received (NL) | resolved | minor | 3 d 20 h |
| 2026-09-04 09:17 UTC | Exact Online - Emails delayed or not delivered (Global) | resolved | minor | 2 d 21 h |
| 2026-09-04 08:26 UTC | Exact Gripp - Emails delayed or not getting delivered to Microsoft mail-domains (NL/BE) | resolved | minor | 2 d 21 h |
| 2026-09-02 09:19 UTC | Exact Reeleezee – Rabobank Bank Transaction Import Delay | resolved | minor | 28 h 25 min |
| 2026-09-02 07:20 UTC | Exact Online - Temporarily unavailable (Global) | resolved | minor | 4 h 45 min |
| 2026-09-01 13:00 UTC | Exact Online - EOL app 7.3 - Warning 'Invalid: Execution date' (NL) | resolved | minor | 10 d 0 h |
| 2026-09-01 09:25 UTC | Exact Online - Unable to export to Excel through overviews (Global) | resolved | minor | 9 d 20 h |
| 2026-09-01 08:27 UTC | Exact Online - Purchase invoices do not come through to digital postbox (NL/BE) | resolved | minor | 2 h 50 min |
| 2026-08-29 19:17 UTC | Exact Multivers - Unable to login to Multivers (NL) | resolved | minor | 22 h 40 min |
| 2026-08-28 09:41 UTC | Exact Online Fiscaal - Foreign income not taken into account in order to allocate IACK to correct partner in IB (C) 2025 (NL) | resolved | minor | 6 d 23 h |
| 2026-08-26 14:40 UTC | Exact Online - New SSO users can't be created (Global) | resolved | minor | 13 d 18 h |
| 2026-08-25 14:16 UTC | Exact Online Fiscaal - Incorrect percentage 'Premie AOW' when enabling 'In het buitenland verzekerd voor de sociale zekerheid' (NL) | resolved | minor | 9 d 18 h |
| 2026-08-25 08:39 UTC | Exact Multivers - Password result mails are not received (NL) | resolved | minor | 3 h 12 min |
| 2026-08-25 06:27 UTC | Exact HR & Salaris Gemak / Exact Venice / Exact Multivers / Exact Cloud Services - SMS-authentication disabled as two factor authentication method (Global) | identified | minor | open |
| 2026-08-24 13:21 UTC | Exact Online - E-invoice subscription status shows incorrect status on company settings page (FR) | resolved | minor | 17 h 03 min |
| 2026-08-21 08:54 UTC | Exact Multivers & Exact Boekhoudgemak - Invoices sent through API are not correctly updated | resolved | minor | 3 d 0 h |
| 2026-08-21 06:23 UTC | Exact Globe+ - Excel Add-In returns error when started on Office build 2608 (Global) | identified | minor | open |
| 2026-08-20 10:41 UTC | Exact Bouw - No synchronisation between Bouw and Exact Online (NL/BE) | resolved | minor | 3 h 07 min |
| 2026-08-20 08:21 UTC | Exact Online - Unable to select option Receive in e-invoice subscription (FR) | resolved | minor | 3 d 23 h |
| 2026-08-18 12:43 UTC | Exact Online - Deduplication not finding double accounts (NL/BE) | resolved | minor | 19 d 19 h |
| 2026-08-18 10:55 UTC | Exact Online Premium - Degraded performance (Global) | resolved | minor | 45 h 08 min |
| 2026-08-17 14:00 UTC | Exact Online Fiscaal & Jaarrekening - Client relationship reactivation has not been saved (NL) | resolved | minor | 2 d 18 h |
| 2026-08-17 09:08 UTC | Exact Globe+ / Exact Globe Next / Exact Synergy - Degraded performance when downloading or updating the products. | resolved | minor | 2 d 23 h |
| 2026-08-13 06:49 UTC | Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and Exact Online (NL/BE) | resolved | minor | 1 h 03 min |
| 2026-08-12 13:22 UTC | Exact Globe+ - license migration wizard returns message "License update failed" (Global) | resolved | minor | 11 d 18 h |
| 2026-08-11 13:25 UTC | Exact Multivers/Exact Boekhoud Gemak - Invoices imported via API remain pending (NL) | resolved | none | 2 d 16 h |
| 2026-08-11 07:05 UTC | Exact Globe Next - Exact Globe+ - Exact Synergy - Exact ELIS - Not possible to update the license or software. | resolved | minor | 2 h 32 min |
| 2026-08-10 11:08 UTC | Exact Online Fiscaal – Invalid error message when modifying client details on a client card (NL) | resolved | minor | 3 d 20 h |
| 2026-08-07 12:14 UTC | All products - Technical issue when starting the Company Screening (FR) | resolved | minor | 4 d 18 h |
| 2026-08-07 08:49 UTC | Exact Online Fiscaal – The signature is not included in a cover letter of a tax report NL) | resolved | minor | 6 d 22 h |
| 2026-08-06 08:12 UTC | Exact Officient - Unable to manually upload documents (NL/BE) | resolved | minor | 1 h 32 min |
| 2026-08-06 07:17 UTC | Exact Online - Rejected batch payment to Rabobank (NL) | resolved | minor | 6 d 0 h |