| 2026-09-12 08:00 UTC | Guidewire Predictive Analytics Production APAC - Sydney | maintenance | maintenance | 28 h 30 min (approx.) |
| 2026-09-04 10:00 UTC | Status Page Update: Expect Temporary Emails | maintenance | maintenance | 26 h 15 min (approx.) |
| 2026-07-28 13:48 UTC | TeamCity Build Service Interruption in Non-Production for Integration Gateway Apps Impacting Multiple Customers Across All Regions | postmortem | minor | 3 d 1 h |
| 2026-07-20 09:32 UTC | TeamCity Build Service Interruption in Non-Production Environments Affecting Multiple Customers in All Regions | postmortem | minor | 8 h 33 min |
| 2026-07-17 21:04 UTC | GWCP Deployment Service Interruption Affecting Multiple Customers in NPE and PREPROD for AMER Regions | postmortem | minor | 17 h 02 min |
| 2026-06-12 19:27 UTC | InsuranceNow (Classic & GWCP Customers) – Issues With Forgot Password And Email Support Affecting Multiple Customers In AMER | postmortem | minor | 27 h 01 min |
| 2026-05-08 10:42 UTC | AWS Service Interruptions | resolved | minor | 6 h 57 min |
| 2026-05-08 09:45 UTC | CDA Daily Load Service with Basic Profile Interruption Affecting Multiple Customers in All Regions | resolved | minor | 5 h 42 min |
| 2026-05-05 07:05 UTC | Okta Login Failure in APAC Region for Federated Partners/Brokers Users in Non-Production, Pre-Production and Production | postmortem | major | 3 h 08 min |
| 2026-04-02 10:08 UTC | Deployment Failures Observed for Non-Production Environments across all regions. | postmortem | major | 7 h 36 min |
| 2026-03-30 11:08 UTC | Guidewire Cloud Home Service Interruption Affecting Multiple Customers in APAC and CANADA Region | postmortem | critical | 5 h 52 min |
| 2026-03-09 09:05 UTC | Guidewire Cloud Home (IG Apps) Service Interruption Affecting Multiple Customers in all Regions and Environments | postmortem | minor | 6 h 41 min |
| 2026-03-03 16:46 UTC | Advanced Product Designer(APD) APIs Interruption Affecting Multiple Customers in All Regions | postmortem | major | 6 h 49 min |
| 2026-03-03 08:37 UTC | Database Restore Service Interruption Affecting Multiple Customers in ALL REGIONS for PRE-PRODUCTION and NON-PRODUCTION environments | postmortem | minor | 6 h 32 min |
| 2026-02-25 10:44 UTC | Autopilot Workflow Service Interruption Affecting Multiple Customers in Multiple Regions in Production and Non-Production | resolved | minor | 2 d 0 h |
| 2026-02-17 16:35 UTC | LifeCycle Manager (LCM) Service Interruption Affecting Multiple Customers in Multiple Regions in Production and Non-Production | postmortem | minor | 5 h 11 min |
| 2026-02-07 04:59 UTC | LifeCycle Manager (LCM) Service Interruption Affecting Multiple Customers in AMER Region in Production | postmortem | major | 10 h 47 min |
| 2026-01-29 02:05 UTC | Application Events Service Interruption Affecting Multiple Customers in All Regions in Production, Pre-Production and Non-Production | postmortem | major | 7 h 46 min |
| 2026-01-22 20:35 UTC | Potential Okta SSL Handshake Issue Affecting Multiple Customers in the AMER and APAC regions | resolved | minor | 2 h 30 min |
| 2026-01-18 08:23 UTC | APD Service Interruption Affecting Multiple Customers in EMEA | resolved | major | 1 h 25 min |
| 2026-01-18 03:08 UTC | APD Service Interruption Affecting Multiple Customers in APAC | resolved | critical | 9 h 07 min |
| 2026-01-15 01:54 UTC | AppEvents - Service Interruption Affecting Multiple Customers in All Regions | postmortem | major | 11 h 22 min |
| 2025-11-18 18:55 UTC | SmartComm Third Party Service Interruption Affecting Multiple Customers in AMER | resolved | minor | 4 h 14 min |
| 2025-11-09 13:52 UTC | InsuranceSuite Production Application Logs are not populating in Datadog for some AMER Customers | postmortem | major | 1 h 53 min |
| 2025-10-23 14:20 UTC | IS Deployments Service Interruption in EMEA Region | postmortem | major | 1 h 09 min |
| 2025-10-20 17:48 UTC | AWS US-East-1 Region Service Interruption | resolved | minor | 16 h 26 min |
| 2025-10-20 09:36 UTC | AWS US-East-1 Region Service Outage | postmortem | major | 39 min |
| 2025-09-23 08:50 UTC | Guidewire Cloud Home service interruption affecting some Customers in EMEA Region | postmortem | major | 0 min |
| 2025-09-19 16:30 UTC | Multiple InsuranceSuite GWCP customers' S3 buckets were inaccessible - CASE #00874763 | postmortem | none | 0 min |
| 2025-09-19 15:45 UTC | TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region | postmortem | minor | 2 h 59 min |
| 2025-09-03 18:24 UTC | APD Service Issue Affecting Multiple Customers in AMER Region in all environments | postmortem | major | 8 h 02 min |
| 2025-08-28 03:13 UTC | InsuranceSuite Deployments - Service Interruption Affecting NON-PROD & PROD environments for Multiple Customers in AMER Region | postmortem | major | 6 h 00 min |
| 2025-08-21 19:40 UTC | TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region | postmortem | minor | 2 h 50 min |
| 2025-08-20 17:00 UTC | Multiple InsuranceNow GWCP customers' production vanity URLs became inaccessible - CASE #00866392 | postmortem | none | 0 min |
| 2025-08-20 13:35 UTC | TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region | postmortem | minor | 11 h 15 min |