Vendor Status Watch

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HelpDesk status history

Current state: operational — “All Systems Operational” per https://status.helpdesk.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

0incidents, last 30 days
0incidents, last 90 days
25incidents on record

Incidents on record (25)

StartedIncidentStatusImpactDuration
2026-01-20 23:27 UTCPerformance degradation of our servicesresolvedminor2 h 15 min
2026-01-20 16:26 UTCPerformance degradation of our servicesresolvedminor4 h 10 min
2025-12-22 11:52 UTCApplication login issueresolvedmajor
2025-12-22 11:52 UTCIssue with accessing applicationresolvedcritical
2025-12-22 11:52 UTCIssues with accessing applicationresolvedminor
2025-12-22 11:52 UTCIssues with messages deliveryresolvednone
2025-12-22 11:52 UTCUnavailability of the HelpDesk Agent Applicationresolvedmajor
2025-12-22 11:52 UTCHelpDesk unavailabilityresolvedcritical
2025-12-22 11:52 UTCImpaired access to HelpDesk applicationresolvedcritical
2025-12-22 11:52 UTCIssues with accessing applicationresolvedcritical
2025-12-22 11:52 UTCWe experienced a temporary problem with sending tickets that was resolvedresolvednone
2025-12-22 11:52 UTCIssue with rating linksresolvednone
2025-12-22 11:52 UTCIssues with processing ticket countersresolvedminor
2025-12-22 11:52 UTCIssues with priority changesresolvednone
2025-12-22 11:52 UTCDelay in app loading timeresolvedmajor
2025-12-22 11:52 UTCDelay in app loading timeresolvedminor
2025-12-22 11:52 UTCAgent app issueresolvedcritical
2025-12-22 11:52 UTCAgent app issueresolvedcritical
2025-12-22 11:52 UTCIssues with actions within the applicationresolvedcritical
2025-12-22 11:52 UTCHelpDesk - degraded performanceresolvedmajor
2025-12-22 11:52 UTCPerformance issueresolvedminor
2025-12-22 11:52 UTCHelpDesk - problem with delivering emailsresolvedminor
2025-12-22 11:52 UTCHelpDesk agent application - delay in loading timesresolvedminor
2025-12-22 11:52 UTCOutbound messages delayedresolvedminor
2025-12-22 11:52 UTCHelpDesk application issueresolvedminor

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch HelpDesk with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "helpdesk"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}