HelpDesk status history
Current state: operational — “All Systems Operational” per https://status.helpdesk.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
0incidents, last 30 days
0incidents, last 90 days
25incidents on record
Incidents on record (25)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-01-20 23:27 UTC | Performance degradation of our services | resolved | minor | 2 h 15 min |
| 2026-01-20 16:26 UTC | Performance degradation of our services | resolved | minor | 4 h 10 min |
| 2025-12-22 11:52 UTC | Application login issue | resolved | major | — |
| 2025-12-22 11:52 UTC | Issue with accessing application | resolved | critical | — |
| 2025-12-22 11:52 UTC | Issues with accessing application | resolved | minor | — |
| 2025-12-22 11:52 UTC | Issues with messages delivery | resolved | none | — |
| 2025-12-22 11:52 UTC | Unavailability of the HelpDesk Agent Application | resolved | major | — |
| 2025-12-22 11:52 UTC | HelpDesk unavailability | resolved | critical | — |
| 2025-12-22 11:52 UTC | Impaired access to HelpDesk application | resolved | critical | — |
| 2025-12-22 11:52 UTC | Issues with accessing application | resolved | critical | — |
| 2025-12-22 11:52 UTC | We experienced a temporary problem with sending tickets that was resolved | resolved | none | — |
| 2025-12-22 11:52 UTC | Issue with rating links | resolved | none | — |
| 2025-12-22 11:52 UTC | Issues with processing ticket counters | resolved | minor | — |
| 2025-12-22 11:52 UTC | Issues with priority changes | resolved | none | — |
| 2025-12-22 11:52 UTC | Delay in app loading time | resolved | major | — |
| 2025-12-22 11:52 UTC | Delay in app loading time | resolved | minor | — |
| 2025-12-22 11:52 UTC | Agent app issue | resolved | critical | — |
| 2025-12-22 11:52 UTC | Agent app issue | resolved | critical | — |
| 2025-12-22 11:52 UTC | Issues with actions within the application | resolved | critical | — |
| 2025-12-22 11:52 UTC | HelpDesk - degraded performance | resolved | major | — |
| 2025-12-22 11:52 UTC | Performance issue | resolved | minor | — |
| 2025-12-22 11:52 UTC | HelpDesk - problem with delivering emails | resolved | minor | — |
| 2025-12-22 11:52 UTC | HelpDesk agent application - delay in loading times | resolved | minor | — |
| 2025-12-22 11:52 UTC | Outbound messages delayed | resolved | minor | — |
| 2025-12-22 11:52 UTC | HelpDesk application issue | resolved | minor | — |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch HelpDesk with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"helpdesk"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}