Maze status history
Current state: operational — “All Systems Operational” per https://status.maze.co (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Maze incidents last?
From 25 incidents with a vendor-posted start and resolve time. Longest on record: Users can't log into their Maze accounts via Google Auth — 3.2 days (2026-03-09 03:18 UTC). Excluded, never estimated: 1 still open / no resolve time, 1 resolved before started (vendor data error). Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (27)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-09-16 10:06 UTC | Prolific panel recruitment is currently unavailable | resolved | major | 57 min |
| 2026-09-16 08:54 UTC | The issue affecting new transcriptions has been resolved. | monitoring | minor | open |
| 2026-09-02 00:19 UTC | Build mode and Live study links for unmoderated studies with Figma prototypes fail to load | resolved | critical | 45 min |
| 2026-08-27 02:31 UTC | Users can’t duplicate an existing unmoderated study or create a new unmoderated study from a template | resolved | none | 44 min |
| 2026-08-25 16:24 UTC | Calendar availability not showing when creating recruitment links | resolved | minor | 32 min |
| 2026-08-19 13:44 UTC | Video streams unresponsive in Observer Rooms | resolved | none | 4 h 05 min |
| 2026-08-18 12:56 UTC | AI Moderated studies aren't functioning correctly | resolved | major | 1 h 32 min |
| 2026-08-11 16:12 UTC | Prototype test 'goal-based' tasks are not consistently auto-completing | resolved | major | 52 min |
| 2026-07-16 13:06 UTC | AI Moderated conversations | resolved | major | 51 min |
| 2026-06-17 18:43 UTC | Delays in transcript generation on unmoderated studies | resolved | minor | 2 h 17 min |
| 2026-06-05 16:47 UTC | Maze app experiencing longer load times | resolved | minor | 1 h 45 min |
| 2026-06-04 10:55 UTC | Clips and transcripts aren't loading in results | resolved | critical | 1 h 27 min |
| 2026-05-12 20:19 UTC | Some Figma prototypes fail to load in unmoderated studies | resolved | minor | 26 h 05 min |
| 2026-04-22 15:28 UTC | Observers are unable to join moderated studies | resolved | major | 1 h 19 min |
| 2026-04-20 17:58 UTC | Moderated and AI Moderated study types cannot be accessed or created | resolved | critical | 29 min |
| 2026-04-09 18:07 UTC | Recruiting unavailable for Respondent panel orders | resolved | critical | 11 h 48 min |
| 2026-04-09 11:23 UTC | In-app prompt will not show on our customers website | resolved | minor | 26 min |
| 2026-04-08 11:30 UTC | Clips are failing to load | resolved | minor | 45 min |
| 2026-03-18 17:38 UTC | Clip recordings are not displaying in results | resolved | major | 3 h 11 min |
| 2026-03-09 03:18 UTC | Users can't log into their Maze accounts via Google Auth | resolved | critical | 3 d 5 h |
| 2026-02-23 19:45 UTC | Issues placing participant panel orders | resolved | critical | 1 h 52 min |
| 2026-02-18 00:55 UTC | The 'Get started' button loads indefinitely on Android browsers when the unmoderated study contains a prototype block | resolved | major | 13 h 48 min |
| 2026-02-12 15:06 UTC | Search failing due to provider outage | resolved | none | 1 h 21 min |
| 2026-02-12 11:40 UTC | An error stating "Failed to load" appears when attempting to view the Legal block | resolved | minor | 1 h 02 min |
| 2026-02-12 11:38 UTC | PDFs and images not loading for testers | resolved | none | 1 h 04 min |
| 2026-02-04 16:16 UTC | The Search option is currently not working as expected | resolved | minor | 50 min |
| 2026-01-26 14:00 UTC | CSV exports not being delivered | resolved | major | — |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Maze with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"maze"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}