Vendor Status Watch

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Maze status history

Current state: operational — “All Systems Operational” per https://status.maze.co (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

7incidents, last 30 days
9incidents, last 90 days
27incidents on record
Incidents per week, last 12 weeks:

How long do Maze incidents last?

79 minmedian incident duration25 measured
13.8 h90th percentile1 in 10 ran longer
87 minmedian, major/critical only13 incidents

From 25 incidents with a vendor-posted start and resolve time. Longest on record: Users can't log into their Maze accounts via Google Auth — 3.2 days (2026-03-09 03:18 UTC). Excluded, never estimated: 1 still open / no resolve time, 1 resolved before started (vendor data error). Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (27)

StartedIncidentStatusImpactDuration
2026-09-16 10:06 UTCProlific panel recruitment is currently unavailableresolvedmajor57 min
2026-09-16 08:54 UTCThe issue affecting new transcriptions has been resolved.monitoringminoropen
2026-09-02 00:19 UTCBuild mode and Live study links for unmoderated studies with Figma prototypes fail to loadresolvedcritical45 min
2026-08-27 02:31 UTCUsers can’t duplicate an existing unmoderated study or create a new unmoderated study from a templateresolvednone44 min
2026-08-25 16:24 UTCCalendar availability not showing when creating recruitment linksresolvedminor32 min
2026-08-19 13:44 UTCVideo streams unresponsive in Observer Roomsresolvednone4 h 05 min
2026-08-18 12:56 UTCAI Moderated studies aren't functioning correctlyresolvedmajor1 h 32 min
2026-08-11 16:12 UTCPrototype test 'goal-based' tasks are not consistently auto-completingresolvedmajor52 min
2026-07-16 13:06 UTCAI Moderated conversationsresolvedmajor51 min
2026-06-17 18:43 UTCDelays in transcript generation on unmoderated studiesresolvedminor2 h 17 min
2026-06-05 16:47 UTCMaze app experiencing longer load timesresolvedminor1 h 45 min
2026-06-04 10:55 UTCClips and transcripts aren't loading in resultsresolvedcritical1 h 27 min
2026-05-12 20:19 UTCSome Figma prototypes fail to load in unmoderated studiesresolvedminor26 h 05 min
2026-04-22 15:28 UTCObservers are unable to join moderated studiesresolvedmajor1 h 19 min
2026-04-20 17:58 UTCModerated and AI Moderated study types cannot be accessed or createdresolvedcritical29 min
2026-04-09 18:07 UTCRecruiting unavailable for Respondent panel ordersresolvedcritical11 h 48 min
2026-04-09 11:23 UTCIn-app prompt will not show on our customers websiteresolvedminor26 min
2026-04-08 11:30 UTCClips are failing to loadresolvedminor45 min
2026-03-18 17:38 UTCClip recordings are not displaying in resultsresolvedmajor3 h 11 min
2026-03-09 03:18 UTCUsers can't log into their Maze accounts via Google Authresolvedcritical3 d 5 h
2026-02-23 19:45 UTCIssues placing participant panel ordersresolvedcritical1 h 52 min
2026-02-18 00:55 UTCThe 'Get started' button loads indefinitely on Android browsers when the unmoderated study contains a prototype blockresolvedmajor13 h 48 min
2026-02-12 15:06 UTCSearch failing due to provider outageresolvednone1 h 21 min
2026-02-12 11:40 UTCAn error stating "Failed to load" appears when attempting to view the Legal blockresolvedminor1 h 02 min
2026-02-12 11:38 UTCPDFs and images not loading for testersresolvednone1 h 04 min
2026-02-04 16:16 UTCThe Search option is currently not working as expectedresolvedminor50 min
2026-01-26 14:00 UTCCSV exports not being deliveredresolvedmajor

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Maze with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "maze"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}