Ocrolus status history
Current state: operational — “All Systems Operational” per https://status.ocrolus.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Ocrolus incidents last?
From 14 incidents with a vendor-posted start and resolve time. Longest on record: Document Processing Degradation – Unknown Rejections — 12.7 h (2026-07-06 15:29 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (14)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-08-11 01:16 UTC | Delays in Document Processing Services | resolved | minor | 11 h 36 min |
| 2026-07-30 16:44 UTC | Import to Encompass Modal Not Loading | resolved | major | 2 h 28 min |
| 2026-07-06 15:29 UTC | Document Processing Degradation – Unknown Rejections | resolved | minor | 12 h 40 min |
| 2026-06-05 14:28 UTC | Delays with Encompass interactions causing degraded performance | resolved | minor | 1 h 44 min |
| 2026-04-29 14:51 UTC | Delays in Updating Custom Fields | resolved | minor | 2 h 12 min |
| 2026-04-22 22:59 UTC | Delays in Document Processing and Detect Completion | resolved | minor | 6 h 09 min |
| 2026-03-17 17:30 UTC | Delays in Document Processing Services | resolved | minor | 3 h 47 min |
| 2026-01-29 19:03 UTC | Authentication and Login errors | resolved | major | 23 min |
| 2025-10-20 12:57 UTC | Expected outage due to Cloud provider | resolved | none | 7 h 46 min |
| 2025-10-14 17:24 UTC | Detect Degraded Performance | resolved | minor | 3 h 46 min |
| 2025-10-10 15:36 UTC | Document Processing Delays | resolved | minor | 2 h 16 min |
| 2025-09-25 19:59 UTC | Detect Degraded Performance | resolved | major | 3 h 02 min |
| 2025-09-03 16:38 UTC | Delays with Encompass interactions causing degraded performance | resolved | major | 39 min |
| 2025-08-21 19:48 UTC | API Upload Delays | resolved | major | 1 h 04 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Ocrolus with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"ocrolus"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}