Vendor Status Watch

← all vendors

Ocrolus status history

Current state: operational — “All Systems Operational” per https://status.ocrolus.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

0incidents, last 30 days
3incidents, last 90 days
14incidents on record
Incidents per week, last 12 weeks:

How long do Ocrolus incidents last?

2.8 hmedian incident duration14 measured
11.6 h90th percentile1 in 10 ran longer
64 minmedian, major/critical only5 incidents

From 14 incidents with a vendor-posted start and resolve time. Longest on record: Document Processing Degradation – Unknown Rejections — 12.7 h (2026-07-06 15:29 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (14)

StartedIncidentStatusImpactDuration
2026-08-11 01:16 UTCDelays in Document Processing Servicesresolvedminor11 h 36 min
2026-07-30 16:44 UTCImport to Encompass Modal Not Loadingresolvedmajor2 h 28 min
2026-07-06 15:29 UTCDocument Processing Degradation – Unknown Rejectionsresolvedminor12 h 40 min
2026-06-05 14:28 UTCDelays with Encompass interactions causing degraded performanceresolvedminor1 h 44 min
2026-04-29 14:51 UTCDelays in Updating Custom Fieldsresolvedminor2 h 12 min
2026-04-22 22:59 UTCDelays in Document Processing and Detect Completionresolvedminor6 h 09 min
2026-03-17 17:30 UTCDelays in Document Processing Servicesresolvedminor3 h 47 min
2026-01-29 19:03 UTCAuthentication and Login errorsresolvedmajor23 min
2025-10-20 12:57 UTCExpected outage due to Cloud providerresolvednone7 h 46 min
2025-10-14 17:24 UTCDetect Degraded Performanceresolvedminor3 h 46 min
2025-10-10 15:36 UTCDocument Processing Delaysresolvedminor2 h 16 min
2025-09-25 19:59 UTCDetect Degraded Performanceresolvedmajor3 h 02 min
2025-09-03 16:38 UTCDelays with Encompass interactions causing degraded performanceresolvedmajor39 min
2025-08-21 19:48 UTCAPI Upload Delaysresolvedmajor1 h 04 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Ocrolus with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "ocrolus"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}