Vendor Status Watch

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Pendo status history

Current state: operational — “All Systems Operational” per https://status.pendo.io (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

2incidents, last 30 days
6incidents, last 90 days
23incidents on record
Incidents per week, last 12 weeks:

How long do Pendo incidents last?

3.8 hmedian incident duration23 measured
2.8 days90th percentile1 in 10 ran longer
3.8 hmedian, major/critical only7 incidents

From 23 incidents with a vendor-posted start and resolve time. Longest on record: Data Sync Destination Invalidation Issue for Cloud-Storage Destinations — 4.9 days (2025-11-20 15:48 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (23)

StartedIncidentStatusImpactDuration
2026-09-14 16:14 UTCLatency issue in US region impacting login, guide delivery and event data processingresolvedmajor3 h 50 min
2026-09-02 15:48 UTCIntermittent sign out issueresolvedminor56 min
2026-07-27 14:48 UTCError thrown in continuing Leo conversationsresolvedminor36 min
2026-07-14 12:25 UTCGuide display disruption affecting the beta Web SDKresolvednone3 h 27 min
2026-07-10 07:30 UTCEvent processing delaysresolvedminor5 h 05 min
2026-07-02 15:47 UTCData Sync Destination Failuresresolvedmajor21 h 21 min
2026-06-04 17:00 UTCGuide Targeting and Conversational AI Guide Editor Disruptionresolvednone0 min
2026-05-29 12:40 UTCPendo Academy Currently Inaccessibleresolvedcritical2 h 51 min
2026-05-28 21:34 UTCAgent Analytics Data Processing Delay – EU Region Onlyresolvedminor2 h 41 min
2026-05-28 14:41 UTCSalesforce Integration Degradation Continuesresolvedminor29 h 19 min
2026-05-27 15:56 UTCSalesforce Integration Degradedresolvedminor7 h 37 min
2026-05-19 16:50 UTCGuide Delivery Outage - US1 Regionresolvedcritical2 h 16 min
2026-05-19 10:24 UTCIncident: Listen Email Notifications Temporarily Unavailableresolvedminor2 d 18 h
2026-05-13 13:29 UTCIssue with Visual Design Studio Loading Incorrect Guideresolvedminor8 h 52 min
2026-05-08 17:05 UTCInvestigating | Pendo MCP Authentication – All Regionsresolvedminor2 h 03 min
2026-04-13 21:31 UTCEvent Processing Delayed in US environmentresolvedminor9 h 08 min
2026-03-18 12:50 UTCIssues with Editing Existing Segmentsresolvedminor15 min
2026-03-12 14:49 UTCSend Update Shows No Recipients in Pendo Listenresolvedminor3 h 17 min
2026-02-05 12:21 UTCInvestigating Issues with Guides and Resource Centerresolvedmajor3 d 2 h
2026-02-04 21:48 UTCGuides using segments are non-operational in Production and Staging Environmentsresolvedcritical6 h 56 min
2026-01-09 20:46 UTCPendo Chatbot not operational in the Resource Centerresolvedmajor31 min
2025-11-20 15:48 UTCData Sync Destination Invalidation Issue for Cloud-Storage Destinationsresolvednone4 d 21 h
2025-10-07 14:10 UTCDegraded Search Performance in Listen Productresolvedminor3 h 57 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Pendo with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "pendo"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}