Vendor Status Watch

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Rapid7 status history

Current state: operational — “All Systems Operational” per https://status.rapid7.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

6incidents, last 30 days
9incidents, last 90 days
41incidents on record
Incidents per week, last 12 weeks:

How long do Rapid7 incidents last?

2.5 hmedian incident duration35 measured
3.1 days90th percentile1 in 10 ran longer
4.8 hmedian, major/critical only11 incidents

From 35 incidents with a vendor-posted start and resolve time. Longest on record: Monitoring a Vendor Outage in me-central-01 — 17.0 days (2026-03-01 14:05 UTC). Excluded, never estimated: 5 scheduled maintenance, 1 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (41)

StartedIncidentStatusImpactDuration
2026-09-16 09:27 UTCRapid7 Customer Portal Degradationmonitoringnoneopen
2026-09-06 12:00 UTCHosted InsightVM - Group 5 Maintenancemaintenancemaintenance24 h 26 min (approx.)
2026-09-06 09:00 UTCHosted InsightVM - Group 4 Maintenancemaintenancemaintenance6 h 32 min (approx.)
2026-09-03 22:31 UTCExposure Command Degradationresolvedminor9 min
2026-08-18 16:41 UTCScheduled maintenance for Collector plugin endpoint-cloud-proxy update (us-east-1, us-east-2, us-west-2, ap-northeast-1)resolvednone25 h 14 min
2026-08-17 15:44 UTCScheduled maintenance for Collector plugin endpoint-cloud-proxy update (eu-central-1 and ap-southeast-2)resolvednone25 h 11 min
2026-08-14 16:09 UTCAPI Gateway Instability (EU Region)resolvedminor51 min
2026-08-13 15:37 UTCScheduled maintenance for Collector plugin endpoint-cloud-proxy update (ca-central-1)resolvednone25 h 23 min
2026-08-03 16:55 UTCDegraded Performance – Detection Events Processing (US-1)resolvedminor50 min
2026-06-12 13:22 UTCPlatform access for Threat Intelligenceresolvedmajor2 d 3 h
2026-05-21 15:49 UTCErrors With Investigation Commentsresolvednone12 min
2026-05-12 10:22 UTCDegradation with Vulnerability Management API (APIv4 and Bulk Export API) and SIEMresolvedminor21 min
2026-05-08 02:05 UTCAgent management UI intermittent issues and delays in SIEM data processingresolvedminor10 h 44 min
2026-05-05 14:48 UTCSIEM - Delayed Investigation Creationresolvedminor1 h 55 min
2026-04-24 11:21 UTCDelay in alerts and investigations in AP and EUresolvedminor3 d 3 h
2026-04-17 17:17 UTCInsightAppSec Service Degradationresolvedminor1 h 48 min
2026-04-15 16:19 UTCAttack Surface Management (Surface Command) - Import Feed Failureresolvedminor2 h 15 min
2026-04-13 15:55 UTCAutomation Reporting Homepage Dashboard Issueresolvedminor2 d 1 h
2026-04-13 15:45 UTCDegradation of Command Platformresolvedminor50 min
2026-04-09 05:12 UTCIncreased volume of investigationsresolvedmajor16 h 15 min
2026-03-13 17:59 UTCCommand Platform Login Inaccessibleresolvedminor1 h 59 min
2026-03-11 15:09 UTCIncreased Investigation Volumeresolvedmajor7 d 5 h
2026-03-11 14:48 UTCCollector Offlineresolvedminor6 d 17 h
2026-03-09 18:26 UTCInsightVM Dashboards Failing to Loadresolvedminor4 h 41 min
2026-03-03 00:53 UTCVulnerability Management (US2) - Service Interruptionresolvedcritical1 h 14 min
2026-03-01 14:05 UTCMonitoring a Vendor Outage in me-central-01resolvedminor17 d 0 h
2026-02-05 09:11 UTCCommand Platform Intermittent Inaccessibilityresolvedminor22 min
2025-11-30 21:06 UTCInsightVM Dashboards and API Degraded Performance for US1resolvedmajor1 h 07 min
2025-11-18 13:10 UTCThreat Command and Threat Intelligence - User Interface and API Degradationresolvedminor4 h 14 min
2025-11-17 16:00 UTCDegraded Performance in US1 for Dashboards, Remediation Projects, and Goalsresolvedmajor32 h 58 min
2025-11-04 13:52 UTCInsightIDR - Data Collection, Processing and User Interface Degradationresolvedminor4 h 25 min
2025-10-29 17:05 UTCCollection from 3rd Party Cloud Based Event Source Degradedresolvedmajor4 h 46 min
2025-10-28 01:41 UTCIDR - Delays in Log Search Data (EU)resolvedminor8 h 18 min
2025-10-20 10:55 UTCDegraded Performance across Command Platformresolvedminor25 h 15 min
2025-10-16 22:07 UTCInsightVM Cloud Reporting Page Loading Issues (AP)resolvedmajor2 h 05 min
2025-09-15 19:54 UTCInsightVM Exposure Analytics Dashboard Disruptionresolvedmajor19 h 49 min
2025-09-15 14:22 UTCMonitoring Surface Command Performance in eu-central-1resolvednone3 h 18 min
2025-09-14 21:08 UTCInsightVM (US2) - Degragation of serviceresolvedmajor1 h 58 min
2025-09-09 19:33 UTCInsightVM Exposure Analytics Dashboard Cards Not Loadingresolvedmajor2 h 30 min
2025-09-04 17:49 UTCAppSec User Interface is Unreachable in US1resolvednone1 h 42 min
2025-08-23 19:01 UTCDelays in Alerting Endpoint/Agent Dataresolvednone1 h 03 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Rapid7 with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "rapid7"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}