Vendor Status Watch

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Shelf.io status history

Current state: operational — “All Systems Operational” per https://status.shelf.io (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

0incidents, last 30 days
1incidents, last 90 days
9incidents on record

How long do Shelf.io incidents last?

3.4 hmedian incident duration9 measured
8.8 h90th percentile1 in 10 ran longer
3.5 hmedian, major/critical only6 incidents

From 9 incidents with a vendor-posted start and resolve time. Longest on record: US region: Ongoing upstream provider degradation causing intermittent errors across multiple services — 16.0 h (2025-10-20 14:16 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (9)

StartedIncidentStatusImpactDuration
2026-06-23 12:00 UTCIntermittent app loading issuesresolvednone0 min
2025-11-03 14:15 UTCSelf-Service Portal Homepage Cache Issue on some US/EU Portalsresolvedminor4 h 28 min
2025-10-20 14:16 UTCUS region: Ongoing upstream provider degradation causing intermittent errors across multiple servicesresolvedmajor16 h 01 min
2025-10-20 06:48 UTCUS region: Widespread service disruption due to upstream cloud provider incidentresolvedcritical3 h 26 min
2025-10-17 15:22 UTCSearch, Announcements, and Feedback API errors (US)postmortemminor41 min
2025-09-12 16:30 UTCService Availability Incident: Elevated 5xx Errors Across Regionsresolvedcritical3 h 29 min
2025-09-10 14:38 UTCInvestigating: SSO login failures across regionsresolvedcritical1 h 57 min
2025-09-02 18:26 UTCSearch and Content Viewing Degradationpostmortemmajor29 min
2025-08-22 09:27 UTCDegraded performance in Content serviceresolvedmajor8 h 51 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Shelf.io with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "shelf-io"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}