Shelf.io status history
Current state: operational — “All Systems Operational” per https://status.shelf.io (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Shelf.io incidents last?
From 9 incidents with a vendor-posted start and resolve time. Longest on record: US region: Ongoing upstream provider degradation causing intermittent errors across multiple services — 16.0 h (2025-10-20 14:16 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (9)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-06-23 12:00 UTC | Intermittent app loading issues | resolved | none | 0 min |
| 2025-11-03 14:15 UTC | Self-Service Portal Homepage Cache Issue on some US/EU Portals | resolved | minor | 4 h 28 min |
| 2025-10-20 14:16 UTC | US region: Ongoing upstream provider degradation causing intermittent errors across multiple services | resolved | major | 16 h 01 min |
| 2025-10-20 06:48 UTC | US region: Widespread service disruption due to upstream cloud provider incident | resolved | critical | 3 h 26 min |
| 2025-10-17 15:22 UTC | Search, Announcements, and Feedback API errors (US) | postmortem | minor | 41 min |
| 2025-09-12 16:30 UTC | Service Availability Incident: Elevated 5xx Errors Across Regions | resolved | critical | 3 h 29 min |
| 2025-09-10 14:38 UTC | Investigating: SSO login failures across regions | resolved | critical | 1 h 57 min |
| 2025-09-02 18:26 UTC | Search and Content Viewing Degradation | postmortem | major | 29 min |
| 2025-08-22 09:27 UTC | Degraded performance in Content service | resolved | major | 8 h 51 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Shelf.io with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"shelf-io"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}