Tide status history
Current state: operational — “All Systems Operational” per https://status.tide.co (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Tide incidents last?
From 52 incidents with a vendor-posted start and resolve time. Longest on record: Sort code and account number not visible for some members — 15.3 days (2026-06-27 23:42 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (52)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-09-10 14:25 UTC | Phone calls: temporary audio issues | resolved | none | 5 d 17 h |
| 2026-09-08 10:50 UTC | Phone calls audio issues | resolved | none | 1 h 32 min |
| 2026-09-01 00:43 UTC | Adding Money via Cards or Digital wallets | resolved | none | 5 h 41 min |
| 2026-08-21 09:54 UTC | Inbound and outbound payments delay | resolved | none | 5 min |
| 2026-08-11 13:42 UTC | Disruption in multiple payments services | resolved | none | 56 min |
| 2026-08-11 10:53 UTC | Technical issue with phone support | resolved | none | 25 h 02 min |
| 2026-08-02 11:29 UTC | Payment delays | resolved | none | 1 h 05 min |
| 2026-07-28 18:07 UTC | Issues with Card services | resolved | none | 3 h 50 min |
| 2026-07-27 11:49 UTC | Failing outbound payments | resolved | none | 5 h 55 min |
| 2026-07-21 11:38 UTC | Delays in joining Tide | resolved | none | 25 h 51 min |
| 2026-07-15 07:39 UTC | Some online card payments are being declined | resolved | none | 37 min |
| 2026-07-14 16:27 UTC | Delays to the joining process | resolved | none | 15 h 42 min |
| 2026-07-02 16:40 UTC | Issues with Online Card Payments | resolved | none | 40 min |
| 2026-07-01 15:32 UTC | Issues with Online Card Payments | resolved | none | 20 min |
| 2026-07-01 10:15 UTC | ATM balance issue | resolved | none | 5 h 29 min |
| 2026-06-30 15:14 UTC | Confirmation of Payee for new payees is failing | resolved | none | 26 min |
| 2026-06-27 23:42 UTC | Sort code and account number not visible for some members | resolved | minor | 15 d 7 h |
| 2026-06-14 02:10 UTC | Outbound Payments are being declined | resolved | none | 1 h 37 min |
| 2026-06-09 14:06 UTC | Temporary issues with chats and phone calls | resolved | none | 30 min |
| 2026-06-08 08:37 UTC | Inbound payments delay | resolved | none | 4 h 46 min |
| 2026-06-01 15:47 UTC | Potential intermittent card payment disruptions | resolved | none | 2 d 13 h |
| 2026-05-31 22:27 UTC | Adding Money via Cards or Digital wallets | resolved | none | 8 h 20 min |
| 2026-05-17 13:09 UTC | Web login with QR code not working | resolved | none | 1 h 22 min |
| 2026-05-15 12:14 UTC | Card payments and ATM withdrawals disruption | resolved | none | 15 min |
| 2026-05-11 14:24 UTC | Some card payments are being declined | resolved | none | 1 h 14 min |
| 2026-05-05 09:54 UTC | Delays in Xero sync | resolved | none | 31 h 27 min |
| 2026-05-05 08:49 UTC | Delays in Tide Accounting | resolved | none | 3 d 7 h |
| 2026-05-01 10:06 UTC | Balances updates delayed | resolved | none | 3 d 1 h |
| 2026-04-30 09:32 UTC | Merchant account balances aren’t updating and Payment Links delay | resolved | none | 15 min |
| 2026-04-27 12:01 UTC | Cards issues | resolved | none | 14 d 2 h |
| 2026-04-27 08:38 UTC | Outbound payments and internal transfers may not go through at this time | resolved | none | 4 h 57 min |
| 2026-04-26 07:09 UTC | Card issues | resolved | none | 23 h 02 min |
| 2026-04-24 07:27 UTC | 'Send' from the Payments tab is unavailable | resolved | none | 2 d 22 h |
| 2026-04-21 11:50 UTC | Some card payments are being declined | resolved | none | 3 h 58 min |
| 2026-04-19 10:33 UTC | Some card payments are being declined | resolved | none | 22 h 13 min |
| 2026-04-16 11:59 UTC | Issue: Delays in onboarding and account recovery | resolved | none | 1 h 03 min |
| 2026-04-07 08:07 UTC | Balances and card payments disruption | resolved | none | 26 min |
| 2026-04-05 18:25 UTC | Adding Money via Cards or Digital wallets | resolved | none | 16 h 17 min |
| 2026-04-02 12:47 UTC | Issue with EUR and USD payments | resolved | none | 1 h 08 min |
| 2026-04-01 20:42 UTC | Transactions aren't showing | resolved | none | 9 min |
| 2026-04-01 09:14 UTC | Subscriptions and refund issues | resolved | none | 24 min |
| 2026-03-31 12:04 UTC | Payment services issue | resolved | none | 40 min |
| 2026-03-31 10:47 UTC | Delays in onboarding and account recovery | resolved | none | 1 h 10 min |
| 2026-03-24 11:30 UTC | Technical issue: Delays in company registration | resolved | none | 2 h 45 min |
| 2026-03-13 13:04 UTC | Payments disruption and balances aren't updating | resolved | none | 12 min |
| 2026-03-09 11:28 UTC | Technical issue: Company Formation | resolved | none | 1 h 48 min |
| 2026-03-02 13:47 UTC | Company registration and Confirmation Filling delay | resolved | none | 1 h 08 min |
| 2026-03-01 23:45 UTC | Adding Money via Cards or Digital wallets | resolved | none | 7 h 41 min |
| 2026-02-27 10:22 UTC | Payment Services issue | resolved | none | 9 h 03 min |
| 2026-02-25 17:06 UTC | Cash deposits aren’t working for some members right now. | resolved | none | 53 min |
| 2026-02-10 14:48 UTC | Issue: Card payments failing | resolved | critical | 4 h 24 min |
| 2026-02-02 12:10 UTC | Delayed availability of January monthly statements | resolved | none | 4 d 1 h |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Tide with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"tide"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}