Vendor Status Watch

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Webroot status history

Current state: partial outage — “Partial System Outage” per https://status.webroot.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

15incidents, last 30 days
59incidents, last 90 days
60incidents on record
Incidents per week, last 12 weeks:

How long do Webroot incidents last?

3.1 hmedian incident duration53 measured
3.8 days90th percentile1 in 10 ran longer
4.1 hmedian, major/critical only13 incidents

From 53 incidents with a vendor-posted start and resolve time. Longest on record: Cloud Fax services Europe and Core Messaging Europe were experiencing potential service degradation — 26.8 days (2026-06-26 15:54 UTC). Excluded, never estimated: 6 scheduled maintenance, 1 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (60)

StartedIncidentStatusImpactDuration
2026-09-14 13:35 UTCFrankfurt EU8 experienced a service degradation.resolvedminor41 min
2026-09-14 12:26 UTCZix Archive Services - BCA and ZixArchive receiving Error 500resolvedminor2 h 23 min
2026-09-13 03:00 UTCNetwork Maintenance scheduled for 13 September 2026maintenancemaintenance33 h 29 min (approx.)
2026-09-12 10:00 UTCSystem Maintenance scheduled for 12 September 2026maintenancemaintenance26 h 30 min (approx.)
2026-09-09 07:49 UTCFrankfurt EU8 experienced service degradationpostmortemminor24 min
2026-09-07 00:00 UTCIM3970459 - Certificate Renewalmaintenancemaintenance2 d 12 h (approx.)
2026-09-06 14:00 UTCSingapore SG20 Application Maintenance scheduled for 6 September 2026maintenancemaintenance22 h 26 min (approx.)
2026-09-06 14:00 UTCSydney AP10 Application Maintenance scheduled for 6 September 2026maintenancemaintenance22 h 26 min (approx.)
2026-09-06 02:00 UTCRescheduled: C2273650 - Database maintenancemaintenancemaintenance3 d 10 h (approx.)
2026-08-31 16:33 UTCZix - M365 - Some users may be unable to connect to Microsoft 365 Exchange Onlineresolvednone3 d 19 h
2026-08-28 16:15 UTCDesktop Messaging BMS experienced delays in processing outbound fax deliveryresolvedminor1 h 42 min
2026-08-28 02:42 UTCCore Communications Europe was unavailableresolvedminor41 min
2026-08-26 14:12 UTCMailStore Cloud was unavailableresolvedcritical1 h 45 min
2026-08-22 01:41 UTCCore EDR/MDR experienced service degradationresolvedminor2 d 11 h
2026-08-20 15:54 UTCCore EDR/MDR is currently experiencing service degradationresolvedminor9 h 51 min
2026-08-13 18:36 UTCZix - Secure Cloud Portal - Microsoft 365 - Unable to assign licensingresolvednone21 h 48 min
2026-08-13 15:09 UTCCloud Fax services experienced delays in processing of fax filesresolvedminor1 h 53 min
2026-08-09 08:05 UTCEnterprise Service Management might have experienced issues accessing applications.postmortemminor17 h 11 min
2026-08-08 15:05 UTC"Unknown Error" in CP Portalresolvedmajor45 h 53 min
2026-08-07 17:59 UTCSecure Cloud Portal - Microsoft 365 License Adjustementsresolvednone6 d 0 h
2026-08-06 17:18 UTCZix Encryption Services - Secure Cloud Email Encryption AEE DLP requiring loginresolvedminor19 h 38 min
2026-08-03 20:28 UTCCore EDR/MDR experienced service degradationresolvedminor6 h 23 min
2026-07-31 14:29 UTCTLS connection issues with multiple encryption servicesresolvedminor3 h 05 min
2026-07-31 04:43 UTCSão Paulo BR14 was experiencing service degradation.postmortemnone0 min
2026-07-28 17:31 UTCZix - Customer Portal incorrectly authentication issueresolvedminor24 h 07 min
2026-07-27 14:21 UTCOregon US6 experienced intermittent service unavailabilitypostmortemminor1 h 33 min
2026-07-27 09:03 UTCFrankfurt EU8 experienced intermittent service unavailability.postmortemminor2 h 39 min
2026-07-27 07:17 UTCFrankfurt EU8 is currently experiencing intermittent service unavailabilityresolvedminor1 h 01 min
2026-07-26 16:15 UTCFrankfurt EU8 experienced an issueresolvednone0 min
2026-07-25 21:57 UTCZix Hosted Exchange/Customer Portal not saving updates to user settingsresolvedminor39 h 11 min
2026-07-24 15:05 UTCCloud Fax services North America experienced issuesresolvednone0 min
2026-07-23 17:30 UTCZix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Errors while delivering to DLPresolvedminor3 d 20 h
2026-07-22 16:21 UTCSecure Messaging Portal (ZixPortal) Email sporadic message delivery delaysresolvedminor5 h 06 min
2026-07-22 13:31 UTCZix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) not delivering messagesresolvedminor3 h 52 min
2026-07-22 09:42 UTCCore Archive CH is currently experiencing degradation of service.resolvedmajor1 h 03 min
2026-07-21 22:21 UTCEmail Message Privacy (EMP) Gateway Users unable to messagesresolvedminor17 h 56 min
2026-07-20 13:34 UTCFrankfurt EU18 experienced service unavailabilitypostmortemcritical49 min
2026-07-20 10:43 UTCFrankfurt EU18 may have experienced degradation issues with SLT calculationpostmortemnone23 min
2026-07-14 15:25 UTCZix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlookresolvedmajor2 h 56 min
2026-07-13 21:44 UTCZix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlookresolvedmajor15 h 01 min
2026-07-13 14:02 UTCZix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlookresolvedmajor4 h 07 min
2026-07-11 19:30 UTCCore US was experiencing service unavailability.resolvedcritical49 min
2026-07-10 16:40 UTCMailStore Cloud was unavailableresolvednone0 min
2026-07-10 08:55 UTCZix Email Threat Protection Link Protection Errorsresolvedmajor6 h 49 min
2026-07-09 15:20 UTCZix - Hosted Exchange (HEX) - OWA and Outlook connectivityresolvedmajor3 d 21 h
2026-07-07 16:19 UTCZix Encryption Services - Email Message Privacy (EMP) portals/plugin not respondingresolvedminor3 h 53 min
2026-07-07 15:42 UTCServer Backup US East (Boyers) experienced login issuesresolvedminor2 h 38 min
2026-07-03 15:09 UTCOCP North America was in a degraded stateresolvedminor1 h 10 min
2026-06-30 11:07 UTCIM3953059 - Zix - Hosted Exchange (HEX) - New reports of Outlook connection issuesresolvednone26 h 28 min
2026-06-29 17:57 UTCCore EDR/MDR experienced an issueresolvednone0 min
2026-06-29 13:35 UTCIM3952482 - Zix - Hosted Exchange (HEX) - Outlook Connectionsresolvedmajor21 h 35 min
2026-06-29 07:01 UTCCore Compliance in OCP US was not availableresolvednone1 h 28 min
2026-06-28 02:20 UTCIM3952049 - Zix - Hosted Exchange (HEX) - mailbox delivery issueresolvedmajor2 d 8 h
2026-06-26 15:54 UTCCloud Fax services Europe and Core Messaging Europe were experiencing potential service degradationresolvedminor26 d 19 h
2026-06-26 07:18 UTCFrankfurt EU28 experienced service unavailability.postmortemnone0 min
2026-06-24 17:16 UTCCore Capture EU was unavailableresolvedcritical45 min
2026-06-24 17:08 UTCZix Email Threat Protection Link Protection returning "service unavailable"resolvedminor13 d 20 h
2026-06-24 16:43 UTCRCA for IM3945745 PM1011644resolvednone0 min
2026-06-24 15:38 UTCFrankfurt EU18 was currently experiencing a degradation in servicepostmortemminor18 h 29 min
2026-05-21 16:57 UTCMiddle East ME22 is experiencing an outageinvestigatingcriticalopen

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Webroot with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "webroot"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}