Vendor Status Watch

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Webroot status history

Current state: partial outage — “Partial System Outage” per https://status.webroot.com (Atlassian Statuspage), checked 2026-09-24 12:28 UTC.

21incidents, last 30 days
62incidents, last 90 days
68incidents on record
Incidents per week, last 12 weeks:

How long do Webroot incidents last?

2.9 hmedian incident duration55 measured
3.8 days90th percentile1 in 10 ran longer
4.1 hmedian, major/critical only13 incidents

From 55 incidents with a vendor-posted start and resolve time. Longest on record: Cloud Fax services Europe and Core Messaging Europe were experiencing potential service degradation — 26.8 days (2026-06-26 15:54 UTC). Excluded, never estimated: 11 scheduled maintenance, 2 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (68)

StartedIncidentStatusImpactDuration
2026-09-24 12:00 UTCServer Backup US West (Chandler) System Maintenance scheduled for 24 September 2026maintenancemaintenanceopen
2026-09-23 20:10 UTCCore DNS Protection Block Page is currently experiencing an issueinvestigatingminoropen
2026-09-23 12:00 UTCServer Backup US East (Ashburn) system maintenance scheduled for 23 September 2026maintenancemaintenanceopen
2026-09-22 12:00 UTCServer Backup US East (Boyers) system maintenance scheduled for 22 September 2026maintenancemaintenance2 d 0 h (approx.)
2026-09-22 12:00 UTCServer Backup EU (Amstelveen) and Server Backup UK (Bracknell) System Maintenance scheduled for 22 September 2026maintenancemaintenance20 h 08 min (approx.)
2026-09-21 12:00 UTCServer Backup Canada (Mississauga) System Maintenance scheduled for 21 September 2026maintenancemaintenance24 h 29 min (approx.)
2026-09-18 15:11 UTCCTIS Service was in a degraded state in OCP USresolvedminor2 h 19 min
2026-09-17 15:29 UTCFrankfurt EU8 experienced service degradationpostmortemminor20 min
2026-09-14 13:35 UTCFrankfurt EU8 experienced a service degradation.postmortemminor41 min
2026-09-14 12:26 UTCZix Archive Services - BCA and ZixArchive receiving Error 500resolvedminor2 h 23 min
2026-09-13 03:00 UTCNetwork Maintenance scheduled for 13 September 2026maintenancemaintenance33 h 29 min (approx.)
2026-09-12 10:00 UTCSystem Maintenance scheduled for 12 September 2026maintenancemaintenance26 h 30 min (approx.)
2026-09-09 07:49 UTCFrankfurt EU8 experienced service degradationpostmortemminor24 min
2026-09-07 00:00 UTCIM3970459 - Certificate Renewalmaintenancemaintenance2 d 12 h (approx.)
2026-09-06 14:00 UTCSingapore SG20 Application Maintenance scheduled for 6 September 2026maintenancemaintenance22 h 26 min (approx.)
2026-09-06 14:00 UTCSydney AP10 Application Maintenance scheduled for 6 September 2026maintenancemaintenance22 h 26 min (approx.)
2026-09-06 02:00 UTCRescheduled: C2273650 - Database maintenancemaintenancemaintenance3 d 10 h (approx.)
2026-08-31 16:33 UTCZix - M365 - Some users may be unable to connect to Microsoft 365 Exchange Onlineresolvednone3 d 19 h
2026-08-28 16:15 UTCDesktop Messaging BMS experienced delays in processing outbound fax deliveryresolvedminor1 h 42 min
2026-08-28 02:42 UTCCore Communications Europe was unavailableresolvedminor41 min
2026-08-26 14:12 UTCMailStore Cloud was unavailableresolvedcritical1 h 45 min
2026-08-22 01:41 UTCCore EDR/MDR experienced service degradationresolvedminor2 d 11 h
2026-08-20 15:54 UTCCore EDR/MDR is currently experiencing service degradationresolvedminor9 h 51 min
2026-08-13 18:36 UTCZix - Secure Cloud Portal - Microsoft 365 - Unable to assign licensingresolvednone21 h 48 min
2026-08-13 15:09 UTCCloud Fax services experienced delays in processing of fax filesresolvedminor1 h 53 min
2026-08-09 08:05 UTCEnterprise Service Management might have experienced issues accessing applications.postmortemminor17 h 11 min
2026-08-08 15:05 UTC"Unknown Error" in CP Portalresolvedmajor45 h 53 min
2026-08-07 17:59 UTCSecure Cloud Portal - Microsoft 365 License Adjustementsresolvednone6 d 0 h
2026-08-06 17:18 UTCZix Encryption Services - Secure Cloud Email Encryption AEE DLP requiring loginresolvedminor19 h 38 min
2026-08-03 20:28 UTCCore EDR/MDR experienced service degradationresolvedminor6 h 23 min
2026-07-31 14:29 UTCTLS connection issues with multiple encryption servicesresolvedminor3 h 05 min
2026-07-31 04:43 UTCSão Paulo BR14 was experiencing service degradation.postmortemnone0 min
2026-07-28 17:31 UTCZix - Customer Portal incorrectly authentication issueresolvedminor24 h 07 min
2026-07-27 14:21 UTCOregon US6 experienced intermittent service unavailabilitypostmortemminor1 h 33 min
2026-07-27 09:03 UTCFrankfurt EU8 experienced intermittent service unavailability.postmortemminor2 h 39 min
2026-07-27 07:17 UTCFrankfurt EU8 is currently experiencing intermittent service unavailabilityresolvedminor1 h 01 min
2026-07-26 16:15 UTCFrankfurt EU8 experienced an issueresolvednone0 min
2026-07-25 21:57 UTCZix Hosted Exchange/Customer Portal not saving updates to user settingsresolvedminor39 h 11 min
2026-07-24 15:05 UTCCloud Fax services North America experienced issuesresolvednone0 min
2026-07-23 17:30 UTCZix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Errors while delivering to DLPresolvedminor3 d 20 h
2026-07-22 16:21 UTCSecure Messaging Portal (ZixPortal) Email sporadic message delivery delaysresolvedminor5 h 06 min
2026-07-22 13:31 UTCZix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) not delivering messagesresolvedminor3 h 52 min
2026-07-22 09:42 UTCCore Archive CH is currently experiencing degradation of service.resolvedmajor1 h 03 min
2026-07-21 22:21 UTCEmail Message Privacy (EMP) Gateway Users unable to messagesresolvedminor17 h 56 min
2026-07-20 13:34 UTCFrankfurt EU18 experienced service unavailabilitypostmortemcritical49 min
2026-07-20 10:43 UTCFrankfurt EU18 may have experienced degradation issues with SLT calculationpostmortemnone23 min
2026-07-14 15:25 UTCZix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlookresolvedmajor2 h 56 min
2026-07-13 21:44 UTCZix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlookresolvedmajor15 h 01 min
2026-07-13 14:02 UTCZix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlookresolvedmajor4 h 07 min
2026-07-11 19:30 UTCCore US was experiencing service unavailability.resolvedcritical49 min
2026-07-10 16:40 UTCMailStore Cloud was unavailableresolvednone0 min
2026-07-10 08:55 UTCZix Email Threat Protection Link Protection Errorsresolvedmajor6 h 49 min
2026-07-09 15:20 UTCZix - Hosted Exchange (HEX) - OWA and Outlook connectivityresolvedmajor3 d 21 h
2026-07-07 16:19 UTCZix Encryption Services - Email Message Privacy (EMP) portals/plugin not respondingresolvedminor3 h 53 min
2026-07-07 15:42 UTCServer Backup US East (Boyers) experienced login issuesresolvedminor2 h 38 min
2026-07-03 15:09 UTCOCP North America was in a degraded stateresolvedminor1 h 10 min
2026-06-30 11:07 UTCIM3953059 - Zix - Hosted Exchange (HEX) - New reports of Outlook connection issuesresolvednone26 h 28 min
2026-06-29 17:57 UTCCore EDR/MDR experienced an issueresolvednone0 min
2026-06-29 13:35 UTCIM3952482 - Zix - Hosted Exchange (HEX) - Outlook Connectionsresolvedmajor21 h 35 min
2026-06-29 07:01 UTCCore Compliance in OCP US was not availableresolvednone1 h 28 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Webroot with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "webroot"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}